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Peruzzi Toyota
Hatfield, PA
179 Reviews
Peruzzi Automotive Group has been family owned and operated since 1983. Here at Peruzzi Toyota we make customer satisfaction our number one priority. Maybe that's why so many Peruzzi customers are repeat buyers and continue to refer their family and friends to us! We are not just looking for a sale, but rather a long-term relationship between your family and ours.
Among the many benefits of doing business with Peruzzi Toyota are our popular PeruzziCare and Peruzzi ToyotaCare Extras. Our PeruzziCare Maintenance Program provides 1 year / 12,000 miles worth of maintenance included ( This is a combined offer, make your best deal on the package price. Includes two regular oil changes and one tire rotation) on all used vehicles purchased from Peruzzi Toyota. In addition, new vehicle customers receive $5 towards their 30,000 mile Service for each ToyotaCare service completed at Peruzzi Toyota. Complete all 5 ToyotaCare services at Peruzzi Toyota and receive a Complimentary Value Package Detail – a $64.95 value. ToyotaCare program brings peace of mind with every new Toyota! Click here: //www.peruzzitoyota.com/toyotacare.html to see what ToyotaCare is all about. Also, Peruzzi Toyota customers and their families receive lifetime State Safety Inspections for all their household vehicles.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. At Peruzzi Toyota we take great pride in our service during and after the sale. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 179 reviews
November 12, 2019
Best car buying experience. Matt Dominici, Brett Gordon, and Eric Johnston made the process quick and painless. After reading all the other dealer reviews I was a bit apprehensive about dealing with this d and Eric Johnston made the process quick and painless. After reading all the other dealer reviews I was a bit apprehensive about dealing with this dealer. I would highly recommend this dealership and these three gentleman to everyone. I love my new Tacoma More
by Tinknocker Dave
Employees Worked With
Matt Dominici, Brett Gorson, Eric Johnston
September 07, 2019
Worst customer service in this area They hid the price till I swiped.my card on fridqy evening. They have not provided me the details in written of the sale before swiping the card and w They hid the price till I swiped.my card on fridqy evening. They have not provided me the details in written of the sale before swiping the card and when I realized they charge the monthly lease separately I didnot agree to the deal. They promised to refund my payment on Tuesdayif I changed my mind, bcuz of labor holiday on Monday. When I agreed their terms on Monday,they mentioned that the price has increased over the weekend. This is cheating and it's been 10 days I have not recieved my refund back, when I called they ask me my card details. They kept the phone on my face when I asked where can I provide a feedback. And I was a returing customer, even though I had not so good experience i returned because they are the closest Toyota delaer, but I would never do a deal with the dealership and would recommend the same after dealing with many other delears around. More
by Baapeen
Employees Worked With
Johnathon, Frank, john
August 30, 2019
Sold Me A Lemon - They sold me a used car for almost 7,000 in the spring. A few months later (less than four months) when I went to enquire about leasing a new car and They sold me a used car for almost 7,000 in the spring. A few months later (less than four months) when I went to enquire about leasing a new car and trading in the one they sold to me, they valued the car they sold me for 2,000! The General Manager never replied to my email that thoughtfully listed my concerns and asked how we could resolve the issues. They also did every sneaky sales trick you're warned about. Leaving you in cubicle. Keeping your keys, making you wait for them, then giving you a YOU'LL STILL SAVE MONEY lower price (but not near the one they said they could get you during the first HOUR). Luckily they have a Peruzzi plate on my car and I'm decorating it with lemons! In my line of work I talk to many people a day and have been telling everyone to stay away from Peruzzi. They brag about their "community service." Most companies that are busy trying to look compassionate do so because they don't want people to realize they are no better than politicians. I don't hold the sales guys responsible. They were nice, personable. I believe the problems came from the numbers guys and the person responsible for the trade evaluation. More
by LF
Employees Worked With
Sage (used car), Dereck (leased car), Frank Miksit (GM).
August 20, 2019
Very satisfied customer Worked with John Spross. He was very helpful and and went out of his way to be accommodating. He made sure I was a satisfied customer. Highly recommen Worked with John Spross. He was very helpful and and went out of his way to be accommodating. He made sure I was a satisfied customer. Highly recommend this salesman and dealership. More
by Akitka
Employees Worked With
John Spross
July 31, 2019
Shady sales practices!! I was interested in buying used hyundai sonata 2018 from them. Brett gordon mailed me regularly to come for test drive. I told will come tomorrow. Nex I was interested in buying used hyundai sonata 2018 from them. Brett gordon mailed me regularly to come for test drive. I told will come tomorrow. Next day when i went car was gone to some other place and sold. That's fine but atleast brett should have informed me. It's get shady when eric tries too hard sell camry after getting all my info & license details. I have to remind him thrice give my license back that's in your pocket. And funny thing Brandi emails me later when you coming to see sonata that's already sold!!!. I guess the car is already been sold couple of days ago, they are pushing hard to get people visit their showroom. More
by ap
Employees Worked With
Brett gordon
July 12, 2019
Dishonest car salesman I purchased a certified used car, under 100,000 miles only 8 days ago. They gave me less coverage than the website claims in warranty and when I came I purchased a certified used car, under 100,000 miles only 8 days ago. They gave me less coverage than the website claims in warranty and when I came back with an undisclosed electrical problem they told me it was 'on me' to fix it. I feel cheated. I was not expecting the shifty used car salesman gig through a dealership More
by Reviews
June 29, 2019
super customer service, our easiest car-buying experience We were so impressed with our salesman, Hershel B. He was straight-forward and he really knows all the details about the vehicles he sells. We appreci We were so impressed with our salesman, Hershel B. He was straight-forward and he really knows all the details about the vehicles he sells. We appreciated that we were able to have all our questions answered and no pressure at all. We're very happy with our car and with the way were treated- definitely recommend Perruzi Toyota. More
by suespons
Employees Worked With
Herschel
June 22, 2019
Dishonest Salesman, and Crappy Warranty and Service Purchased a used certified vehicle. Salesperson advised us the car had a clean car fax and displayed it on the computer screen so we could see the gr Purchased a used certified vehicle. Salesperson advised us the car had a clean car fax and displayed it on the computer screen so we could see the green checkmarks. We did not get a copy of the car fax until several days after we purchased the car and found out that the car was involved in an accident. How can a car that was in an accident be Toyota Certified Used Vehicle'? We normally don't purchase the warranty, but was advised we could purchase a 5 year bumper to bumper warranty. Nothing to worry about except wear and tear items (tires, wiper blades, etc.) - so we bought it. Took the car in for a scheduled service. The next day my car wouldn't start - the battery was dead. Took it to service and was told it would cost $160, but there is a giant sticker on the battery that says 'Free Lifetime Replacement'? After questioning this and taking the car to the dealer for the second time, we did get the battery replaced for free. A month later, we noticed an antifreeze leak. Although there is pink antifreeze all over the place, the serviceperson said they didn't see a leak - we had to tell them where to look. Then we were told it would cost $600 dollars to fix and it isn't covered by the warranty - no reason why - just that it isn't covered. I was told the service manager would call me in a few days. Never heard from them. Then, ironically, I got a email from the salesperson asking how things were going. I wrote to them regarding the issues. Never heard from them either. We tried to call the warranty company and they never answer the phone. Very disappointed with this dealer and there service. More
by Unhappy
Employees Worked With
Sales and Service person aren't listed.
May 22, 2019
Sales I was in the market for a new Camry XLE and when I entered Peruzzi's, I was greeted by Hershel B. We sat down at his desk and he listened to me very I was in the market for a new Camry XLE and when I entered Peruzzi's, I was greeted by Hershel B. We sat down at his desk and he listened to me very carefully to understand exactly what I wanted. He was very attentive to answer all my questions and gave me the information I needed to find the car that met my needs. I really enjoyed working with Hershel and I highly recommend you see him if you want a straight shooter and a no-pressure salesman. More
by JZ
Employees Worked With
Hershel B., Brett G.
March 23, 2019
Great experience Just purchased a Pre-owned certified Toyota Corolla. Hershel the Sales Associate we dealt with was very knowledgable, polite, and a pleasure to wo Just purchased a Pre-owned certified Toyota Corolla. Hershel the Sales Associate we dealt with was very knowledgable, polite, and a pleasure to work with. He made our visit at Peruzzi a great experience and would recommend this dealership to anyone. Terry & Tony More
by Terry16
Employees Worked With
Hershel Boynton
