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Peruzzi Toyota

Hatfield, PA

4.5
165 Reviews

2601 Bethlehem Pike

Hatfield, PA

19440

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Showing 165 reviews

October 23, 2024

Poor service from Charles @ peruzzi service team. Not at all helpful/welcoming. Worst experience ever. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles
Oct 23, 2024 -

Peruzzi Toyota responded

Nick, I'm sorry to hear about your experience with our service team. We strive for excellent customer service and it's disappointing to know we missed the mark here. Please reach out so we can address this situation directly and make it right for you. Thank you, Nick Hartingh - Service Manager - (215) 997-1111

October 12, 2024

Service is fine but pricing is very high. Dealer should think about some discounts for seniors. More

by Shirleyreinhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Irvin
Oct 15, 2024 -

Peruzzi Toyota responded

Shirley, thank you for choosing Peruzzi Toyota for your service needs. We appreciate your feedback on potential discounts for seniors and will share it with the team. Please let us know if there is anything else we can do for you!

September 21, 2024

This place is almost always very quick about routine jobs like inspection, and the services they offer, such as rides and shuttles are really handy sometimes. Prices for tires were competitive enough for me More

by reluctant driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 23, 2024 -

Peruzzi Toyota responded

Thank you for sharing your experience! We're glad to hear that our quick service and convenient amenities at Peruzzi Toyota met your needs. We appreciate your business and look forward to serving you again!

September 18, 2024

Great sales team and service department. Always satisfied with their work and customer service. I have purchased 5 cars from them. More

by jsnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
Sep 18, 2024 -

Peruzzi Toyota responded

Thank you for your continued trust in Peruzzi Toyota! We're delighted to hear that both our sales and service teams have consistently met your expectations. We look forward to serving you again!

August 20, 2024

Charlie Turner the Service Advisor did an excellent job helping me with the service on my Sequoia More

by D_Newlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Turner my Service Advisor
Aug 21, 2024 -

Peruzzi Toyota responded

Thanks for the awesome review of Peruzzi Toyota! We love to hear you were in great hands with Charlie.

August 14, 2024

Exceptional service and communication! Never feel pressured. Service is timely and efficient! Would never go anywhere else!! More

by justinejohnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 15, 2024 -

Peruzzi Toyota responded

Justine, we're delighted to hear you had such a positive experience with Peruzzi Toyota! Thanks for the kind words and your continued trust in us.

August 03, 2024

Very disappointed with service from this dealer. Specifically management that probably couldn’t close a door to save their life, let alone close a sale. Asking them to sell a car is beyond their abi More

by Jim Rimmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff, Evan, Dave
Aug 06, 2024 -

Peruzzi Toyota responded

Mr. Rimmer, I am sorry to hear that you had difficulty with your recent purchase experience. We have a long standing policy that all final payments must be made in either cash or certified funds. We also have a policy where we can accept personal checks for final payment which was fully disclosed to you via email prior to your arrival. I understand if you do not agree with our policy, however, they are in place to protect both the customer and the dealership and to ensure that everyone is treated fairly and justly. If you have any questions please reach out to me directly. Frank Miksit- General Manager- 215-997-1111

July 09, 2024

Easy to deal with, simple drop off process. Kept appraised of the status of my car. More

by Oscar
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike - service
Jul 09, 2024 -

Peruzzi Toyota responded

Thanks for choosing Peruzzi Toyota! See you next time, Oscar.

May 04, 2024

Bret, I couldn't be more pleased with the treatment I received!! Everyone was professional yet friendly and I felt comfortable. Jennifer had a very nice way of making me feel at ease. More

by beautifulthings
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Wurster-Zimmerman
May 06, 2024 -

Peruzzi Toyota responded

We're so happy to know that Bret and Jennifer made your experience at Peruzzi Toyota a comfortable one! Thanks for sharing this positive feedback, we appreciate it.

May 01, 2024

Peruzzi is a very good dealership. Everyone is friendly and keep you updated on your service and communicated any problems they see More

by woodkathie926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Ellen Berkauzer
May 02, 2024 -

Peruzzi Toyota responded

We're glad to know you had a positive experience at Peruzzi Toyota! Our team always aims to keep our customers informed and provide friendly service. Thanks for the review!

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