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Peruzzi Buick GMC - Service Center

Fairless Hills, PA

4.2
39 Reviews

39 Reviews of Peruzzi Buick GMC - Service Center

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August 14, 2017

Report Card Great overall but needs to take better care in keeping interior and exterior cleanliness of vehicles brought in, at least as good as if not better tha More

by citizen x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember
Aug 16, 2017 -

Peruzzi Buick GMC responded

I am sorry for the poor service we provided on your last service visit, and apologize for the condition of your vehicle when we returned it to you. I would like to discuss the concern, and clean your vehicle for you. Unfortunately without a name on the review I am unable to contact you. Please feel free to contact me at your earliest convenience, I look forward to speaking to you soon. - John Damarodis, Service Director | Phone: 215.943.6000 | Email: jdamarodis@peruzzi.com

July 02, 2017

Scheduled maintenance. The maintenance team was courteous, efficient and covered all items completed plus asked if I had any questions that they didn't cover. They informed More

by carl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Rolles and service desk staff.
Jul 03, 2017 -

Peruzzi Buick GMC responded

Thank you so much for this 5 Star Review and wonderful endorsement of our dealership!!! We are so happy to hear you were pleased with your experience at our Service Department and greatly appreciate your business! Please do not hesitate to contact us for any of your automotive needs. ~ Peruzzi Buick GMC Management

June 18, 2017

Providing Service - Ensuring All Is Working Properly!!! For the fourteen years I have been with Peruzzi, the service has always been exceptional from the call, the appointment, getting me to and from work, More

by LGCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed, Service Mgr, Kevin, Asst Service Mgr, Joe, Service Dept, Joe, Peruzzi Shuttle & all who made the experience great!
Jun 18, 2017 -

Peruzzi Buick GMC responded

Thank you so much for being a loyal customer and this wonderful endorsement of our management and staff!!! Customer satisfaction is our number one priority and we greatly appreciate your business! Please do not hesitate to contact us for any of your automotive needs. ~ Peruzzi Buick GMC Management

June 12, 2017

It was fine. Unfortunately. I had a very high repair bill that was totally unexpected. I have. 2007 Lacrosse, purchased in August 2017, with 73,000 miles. I have More

by Marcy06
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Schrob
Jun 12, 2017 -

Peruzzi Buick GMC responded

Marcy, Thank you so much for being a loyal customer and this 5 Star Review! We greatly appreciate your business! Please do not hesitate to contact us if you have any follow up questions regarding the repairs done to your vehicle on your last visit. ~ Peruzzi Buick GMC Management

May 30, 2017

Girl Power My service is always good there, but I really enjoyed meeting Kim. She was very thorough explaining to me just what was going on with my car. Thanks More

by dragonflylady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
May 30, 2017 -

Peruzzi Buick GMC responded

Thank you so much for being a loyal customer and this wonderful endorsement of our service advisor Kim! We greatly appreciate your business! Please do not hesitate to contact us for any of your automotive needs. ~ Peruzzi Buick GMC Management

May 23, 2017

All Pro Service From reception to checkout, all is professional, courteous and efficient. My 2012 Acadia Denali has been serviced exclusively at Peruzzi and I have a More

by wilson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager / Service Writer
May 23, 2017 -

Peruzzi Buick GMC responded

Thank you so much for being a loyal customer and this wonderful endorsement of our management and staff! Customer satisfaction is our number one priority and we greatly appreciate your business! Please do not hesitate to contact us for any of your automotive needs. ~ Peruzzi Buick GMC Management

April 30, 2017

GMC RECALL Polite staff, provided ride home, phoned me on update of repair, SUV was finished with repair and returned to me within the timeframe I needed it back More

by bennyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin ?
Apr 30, 2017 -

Peruzzi Buick GMC responded

Benny, Thank you so much for this 5 Star Review and wonderful endorsement of our dealership!!! We are so happy to hear you were pleased with your experience at our Service Department and greatly appreciate your business! Please do not hesitate to contact us for any of your automotive needs. ~ Peruzzi Buick GMC Management

April 22, 2017

Maintenance of vehicle 9 Who would have thought waiting for service could be realxing. The staff is freindly and tried hard to keep me informed regarding my trucks progress. A More

by erika rakowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Hislop, Jason young, Joe Batdorf, Mark Schrob
Apr 22, 2017 -

Peruzzi Buick GMC responded

Erika, Thank you so much for this 5 Star Review and wonderful endorsement of our dealership!!! We are so happy to hear you were pleased with your recent experience at our Service Department! Please do not hesitate to contact us for any of your automotive needs. ~ Peruzzi Buick GMC Management

March 14, 2017

Excellent! Fixed 2 recalls and the scheduled maintenance I went in for and still had me out on-time! Bill was an absolute pleasure to work with when we purchase More

by djoswick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Heron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2017 -

Peruzzi Buick GMC responded

Thank you so much for being a loyal customer and this wonderful endorsement of our dealership!!! We greatly appreciate your business! Please do not hesitate to contact us for any of your automotive needs. ~ Peruzzi Buick GMC Management

March 03, 2017

Quick p Flat tire at 1200 miles. New tire was ordered asap and although delayed in delivery, I received a dicount due to delay. Service mgr show'd me metal s More

by Ronald Workman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schrob
Mar 03, 2017 -

Peruzzi Buick GMC responded

Ronald, Thank you so much for this wonderful endorsement of our dealership!!! We are so happy to hear you were pleased with your recent experience at our service department! Please do not hesitate to contact us for any of your automotive needs! ~ Peruzzi Buick GMC Management