39 Reviews of Peruzzi Buick GMC - Service Center
One of the best service department. Very efficient and friendly staff. Recommend to work with them Very efficient and friendly staff. Recommend to work with them More
I originally tried to order a new truck through the dealership and they were not interested in my business or willing to give me a firm price for the order. I went to another dealer who was a pleasure dealership and they were not interested in my business or willing to give me a firm price for the order. I went to another dealer who was a pleasure to deal with. My current complaint is with the overpriced service. I had a diesel fuel filter changed in my truck they charged $90 for the filter which averages $32-$38.00 for GM original parts on Amazon & Google searches. $210 for the part installed, combined with the oil change it was $343.00 with a $20 coupon. Never again will I go there for their overpriced parts & service. More
On 28 Dec 2023 I took my 2013 Chevy Cruze LTZ with 1. 4L Turbo in for an oil and filter change, state inspection and a burning oil smell. The state inspection was good except for the oil leak being a fire 4L Turbo in for an oil and filter change, state inspection and a burning oil smell. The state inspection was good except for the oil leak being a fire hazard. They found two oil leaks, one was at the oil cooler and the second leak was from both cam actuator solenoid covers. The oil cooler and all the oil cooler tubes which are sealed with o-rings were replaced. They also replaced the cam actuator solenoid o-ring seals. It was fine for about a week before the burning oil smell returned. I took the car back on 8 Jan 2024 due to the burning oil smell. This time their mechanic found one leak at a stripped bolt on the front middle of the camshaft cover. One of their mechanics had replaced the camshaft cover under a GM Special Warranty on 19 July 2023. To correct the oil leak their mechanic heli-coiled it to ensure it would hold the proper torque. Their mechanic also found a second leak at one of the oil cooler tubes just replaced during the 29 Dec 2023 repair. The GM oil cooler tubes kit was a backorder item in December and the dealer had to use an aftermarket OEM spec kit. I'm disappointed this wasn't resolved the first time. The stripped camshaft cover bolt should have been corrected in July 2023 when the cover was replaced. I also have family in the business and understand the current challenges with aftermarket part failures. The service personnel have been courteous and competent. More
In an out in a heart beat. all work was completed successfully and very graciously all work was completed successfully and very graciously More
Disappointed Customer I purchased a GMC Terrain from Peruzzi and with the purchase they included two oil changes and a tire rotation and when I went for my second oil chang I purchased a GMC Terrain from Peruzzi and with the purchase they included two oil changes and a tire rotation and when I went for my second oil change and to have the tires rotated , they failed to rotate the tires , as I was having an issue with one with a slow leak, did not tell Peruzzi and that tire was still on the right rear, so I know for a fact the tires were not rotated, also was having an issue with my dash-lights dimming and then go bright erratically, but you needed to drive it a little way for it to happen, they could not locate issue , but did not drive it , so how could they find it. These issues were not covered by GMC, but the Dealer directly, so they would not get reimbursed. Makes me wonder even if my oil was changed. I cannot trust this dealership and will not return, very disappointing as the Salesman that sold me the Car was great. More
Service We had an oil change on our Equinox. Very satisfied with service and pricing. Waiting area was very comfy and friendly. An added perk was coffee and We had an oil change on our Equinox. Very satisfied with service and pricing. Waiting area was very comfy and friendly. An added perk was coffee and pretzels. More
Great location, better staff We moved to the area recently, I am a retired GM at a Buick dealership in the Dakotas. Peruzzi staff have been wonderful! Thank you! We moved to the area recently, I am a retired GM at a Buick dealership in the Dakotas. Peruzzi staff have been wonderful! Thank you! More
completed promptly The service and repair work on my car was completed in a timely manner, being completed in the time promised. The only concern I had is with the lack The service and repair work on my car was completed in a timely manner, being completed in the time promised. The only concern I had is with the lack of coverage for the warrantee items. More
Great and very professional staff I have purchased 2 vehicles from Peruzzi. I have also sent family and friends who also purchased from them!!! Their entire staff are very friendly an I have purchased 2 vehicles from Peruzzi. I have also sent family and friends who also purchased from them!!! Their entire staff are very friendly and helpful . Its a real pleasure doing biusness with the Peruzzi organization!!! More