Peru Ford
Peru, IN
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Very good service!! Car was ready on time. Staff was very informative on my request for an oil change. Also on procedure to drop off and pay. very informative on my request for an oil change. Also on procedure to drop off and pay. More
Outstanding sales force and customer service We came into the dealership from Fort Wayne, IN (1 hour away) and the drive was well worth our efforts while meeting with Don Fuller about a used Ford We came into the dealership from Fort Wayne, IN (1 hour away) and the drive was well worth our efforts while meeting with Don Fuller about a used Ford Pickup truck for sale. He was very professional and a no-nonsense kind of salesman and made us feel at ease immediately. It was obvious to us why he was one of the top ten salespeople in Indiana. I would recommend anyone planning on going into that dealership to request dealing with him exclusively. I have never had such a positive experience walking into a car dealership. Don is the best!!! More
Chad and others are always very professional and accommodating. They offer a schedule that works for me and then complete the work timely.. Most important they conduct themselves in a manner that I accommodating. They offer a schedule that works for me and then complete the work timely.. Most important they conduct themselves in a manner that I feel they work for my benefit and not attempting to over sell me product and services I truly do not need. I thank them.... More
Knowledgeable, friendly, and fast service. They work very hard to find answers that we have questions to. Everyone have smiles on their faces and seem to enjoy their jobs. Great people and company to purchas hard to find answers that we have questions to. Everyone have smiles on their faces and seem to enjoy their jobs. Great people and company to purchase and get service from. More
They are continually professional and timely with their services. I am always treated with respect and provided with their professional opinion when answering my questions. Because of these two individuals services. I am always treated with respect and provided with their professional opinion when answering my questions. Because of these two individuals my loyalty remains with your dealership. The facility needs a face lift.... More
The sales team made me feel I was their top priority and were very easy to work with! I had my loan approval back in a very quick time. I had a great time with everyone I met. Overall was the best experienc were very easy to work with! I had my loan approval back in a very quick time. I had a great time with everyone I met. Overall was the best experience I’ve had at a dealership! More
Friendly, courteous staff that had all the answers I big thank you to Don and Owen for finding the car we wanted and two days after we first asked, we drove our new Escape home. Justin was able to giv I big thank you to Don and Owen for finding the car we wanted and two days after we first asked, we drove our new Escape home. Justin was able to give us the best possible price for our trade and all helped to find all of the rebates we qualified for. Thanks for a wonderful experience! More
From the time we walked in the doors to the time we left we received A+ customer service. When you left you felt like family. Don Fuller is very personable and professional. Owen the finance manager is grea we received A+ customer service. When you left you felt like family. Don Fuller is very personable and professional. Owen the finance manager is great to work with. They answer any questions you have and go the extra mile. Chad in the service department is wonderful to deal with as well. He saw us there purchasing the vehicle and came over to talk with us. Jeremy in the parts department helped us get the items we needed even though it was closing time so that they would be in the next day. I recommend coming to Peru Ford if you are looking for small town customer service. You are not just another customer to them. They all work as a team to make you feel like a customer should feel which is very hard to find now days. I am big on great customer service. More
We traded our 2013 ford escape for a 2019 ford edge and couldnt be happier. Steve was very knowledgeable and helpful with any questions we had and Owen was able to get us the financing we wanted, with all couldnt be happier. Steve was very knowledgeable and helpful with any questions we had and Owen was able to get us the financing we wanted, with all our questions answer. They were both great to work with. More