Peru Ford

won't too spend much time. Because of this SEO wizardy, Peru Ford's true rating would be much different. This review is for others to know what I experienced, I already know from my interactions with Ford Peru Ford's true rating would be much different. This review is for others to know what I experienced, I already know from my interactions with Ford and the dealership, they won't be doing right by me. Peru Ford service department performed an oil change and Chad allowed my damaged vehicle to leave the bay without so much as a word to me. This obviously is a safety issue they ignored and didn't have the courtesy even to tell me about after performing service on my Ford Focus at a Ford dealership. This safety issue obviously was a liability as well. Also, two months ago, when my car was first brought in, it sat for two weeks, with me calling and checking before they brought it in and told me what was wrong with it. That's completely unacceptable and Ford knows this. Peru Ford and Michael will not work with me in a fair way in my opinion and so my vehicle still sits there. I've since had the displeasure of dealing with Christina (customer specialist/receptionist), Andrew (sales?), and Michael the owner. Andrew told me a week ago he would call back the next day and see what kind of deal we could work out. He never called back. Christina, in writing that I have screenshotted, said Peru Ford would waive the 250 diagnostic fee, as they should, but a week later, Michael called me to say that he would not be waiving the fee because Christina was just a receptionist, not a customer specialist as she had said and she does what he tells her. Neat. At the end of the day, I don't like dealing with dealerships and never would have even bought the car from Bob Rohrman Ford in the first place. Bob Rohrman Ford was terrible and Peru Ford continues that tradition in service and how they interact with customers, especially at the ownership level. They don't care once they have your money about taking care of a car that shares a name with the name of the dealership...Ford. Don Fuller was the one who sold the vehicle to me and he has never once reached out to me through all of this. Highly dissatisfied and would not recommend Peru Ford at any capacity. More

Service was outstanding . Fast and done well would recommend to outlets and use it again my self when I’ll be in town was super super recommend to outlets and use it again my self when I’ll be in town was super super More

Service writer needs to improve customer service skills. Did not smile once or issue a welcome. The brakes were not checked for wear during our service. Did not smile once or issue a welcome. The brakes were not checked for wear during our service. More

Great experience starting with the sales representative Steven all the way through the financing process. Everyone at Peru Ford were very easy to work with and transparent, I would highly recommend Peru Fo Steven all the way through the financing process. Everyone at Peru Ford were very easy to work with and transparent, I would highly recommend Peru Ford for your vehicle needs More

Very easy to work with when finding a new vehicle. I enjoyed the company and never felt uneasy because everyone was easy going. All together, this is a dealership I'd recommend everyone to go to. enjoyed the company and never felt uneasy because everyone was easy going. All together, this is a dealership I'd recommend everyone to go to. More

Peru Ford service department is always accommodating for routine service. Kind friendly service. Wait times are very reasonable and comfortable. I wold recommend to anyone. routine service. Kind friendly service. Wait times are very reasonable and comfortable. I wold recommend to anyone. More

Would have given 5 stars but the alignment machine was broken and had to go somewhere else to get it done. Other than that, another great experience! broken and had to go somewhere else to get it done. Other than that, another great experience! More

Great people to work with. They are friendly to everyone and make feel at home. Chad and his crew did a fabulous job with one of my cars. Great auto shop! everyone and make feel at home. Chad and his crew did a fabulous job with one of my cars. Great auto shop! More

Prompt service. Took only an hour in what seemed to be a busy day. Appreciate the professional but friendly transaction withe the service writers. Thank you. busy day. Appreciate the professional but friendly transaction withe the service writers. Thank you. More

Maintenance service., oil change. Great service department and service. Courteous staff and in and out in 30 minutes. I would recommend the service department to friends and fa Great service department and service. Courteous staff and in and out in 30 minutes. I would recommend the service department to friends and family members. More