Peru Ford
Peru, IN
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Treated us good before and after the sale We went to a few other dealers and it seemed like they had little interest in our needs. My wife and I both got the impression that if we didn't want We went to a few other dealers and it seemed like they had little interest in our needs. My wife and I both got the impression that if we didn't want to walk up and buy a car within a couple minutes, they were too busy to deal with us. Bob Schwartz Ford was a lot different. We were looking for a car for my daughter. We had a car in mind on their lot. We went out to look at it and were treated very well. The next day I called Dana and asked about another car on the lot. He had an employee bring the car off his lot to my workplace and trade out cars for us to drive. After we drove that car to lunch and decided to look at another car, we went out and he let us take the second car for a drive and offered to let us keep it overnight. We decided to buy the Ford Fusion. There were a couple of small issues with the car. It had a few small spots that were in need of touchup paint and a piece of trim on the seat was a little loose. He agreed to fix them both and with a HANDSHAKE we were told the car would be ready for us the next day. Try that at other places. After we picked up the car and my daughter had driven it for a week she noticed the fan on the heater made a little bit of a chirping noise. When we took it in for them to fix the paint and seat I mentioned the fan noise. When I went in later to pick up the car, they had touched up the paint nicely, they had ordered a new trim piece for the seat and installed it. They also went ahead and replaced the fan motor. When I asked what I owed for the fan motor, I was told they replaced it for free. They took the time to work with us before the sale. Made sure we had plenty of chances to test drive the cars and took care of us after the sale. Not something we have seen for a long, long time. I ended up buying another car off them about a month later. We were treated in the same manner before and during the sale. More
Friendly and knowledgable. Fastest car deal I've ever made. Every one that we worked with was amazing. They made us feel important. They were willing to negotiate a great deal. Cannot say enough good things Every one that we worked with was amazing. They made us feel important. They were willing to negotiate a great deal. Cannot say enough good things about Don, Ken, and Phillip. More
Made it easy They were very customer friendly and did everything they could to give me a great deal. Willing to negotiate and made sure I was happy and satisfied They were very customer friendly and did everything they could to give me a great deal. Willing to negotiate and made sure I was happy and satisfied each step in the process. More
We felt at ease with everyone there Our salesman,Brad Wyman, and the manager helped us reach the necessary terms to get us into a 2016 Fusion. From showing the features to helping with t Our salesman,Brad Wyman, and the manager helped us reach the necessary terms to get us into a 2016 Fusion. From showing the features to helping with the financing, they worked very hard to make it possible for us to get the vehicle we wanted. Brad was very considerate of us in waiting for our responses and questions and he spoke spoke clearly and slowly without patronizing us. And they were all just as nice after the sale. Also, we left with the feeling we could ask any question or for help and they would be there for us which is very important for seniors. More
Made the difficult enjoyable From the professionalism of the salesman, Brad Wyman, to the helpfulness of signing the papers, the staff at Bob Schwartz were spectacular. We had, a From the professionalism of the salesman, Brad Wyman, to the helpfulness of signing the papers, the staff at Bob Schwartz were spectacular. We had, actually moved away from a Ford pickup, but Brad carefully and respectfully offered us several options. We love our Ford, thanks to Brad at Bob Schwartz for helping us with this purchase. More
Great place to buy a vehicle. Excellent staff This is the 2nd vehicle we have purchased from them. They made sure we were happy and well taking care of in the whole process. I will be referring ot This is the 2nd vehicle we have purchased from them. They made sure we were happy and well taking care of in the whole process. I will be referring others here. More
Found vehicle. Had expert help with details. This is 3rd vehicle we have purchased there. Never a problem with service. Friendly and knowledable. Taking time to answer all questions and explain a This is 3rd vehicle we have purchased there. Never a problem with service. Friendly and knowledable. Taking time to answer all questions and explain aspects of vehicle. More
Great place to buy a vehicle. Everybody treats you very well I've given the 5 star rating because they done all they could do to satisfy us and get what we wanted when we wanted. Best place I've been to. Very we I've given the 5 star rating because they done all they could do to satisfy us and get what we wanted when we wanted. Best place I've been to. Very welcoming and respectful. More
very satisfied Don Fuller was our salesman and guided us thru the process of leasing a 2015 Ford Edge. He was very friendly and comfortable to be around. We would hi Don Fuller was our salesman and guided us thru the process of leasing a 2015 Ford Edge. He was very friendly and comfortable to be around. We would highly recommend this dealership to our family and friends. More
New Ford Explorer We were in the market for a new vehicle and really wanted to work with someone local that we could trust and depend on to find the perfect car for us. We were in the market for a new vehicle and really wanted to work with someone local that we could trust and depend on to find the perfect car for us. On the recommendation of my father-in-law, I contacted Dana and Don and they couldn't have been better to work with. The vehicle we wanted wasn't easy to find, but Don really came through for us and found the perfect one for us. More