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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
853 Reviews
Call Service Center (419) 874-4331

853 Reviews of Perrysburg Auto Mall - Service Center

Sort by
December 03, 2023

Very friendly and professional. I was in and out with no time. I am very satisfied More

by DEAN.E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Trobaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Perrysburg Auto Mall responded

Dean, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2023

Took car in for service and everything was fine. Deb gave me the 21 point checklist to show that all was ok. More

by bbranch51
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Poggemyer
Report | Print
Dec 04, 2023 -

Perrysburg Auto Mall responded

We're happy you found our staff to be so supportive during your experience here at Cronin Buick GMC of Perrysburg. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2023

Terrible experience with service department and a warranty we bought for tires and rims. Absolutely terrible. More

by tkm48393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall name of sales
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Dec 04, 2023 -

Perrysburg Auto Mall responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (419) 874-4331 to discuss your concerns, as your satisfaction is of utmost importance to us.

December 01, 2023

Supposedly fixed problem with truck brakes. Didn't even get home and problem still there, only worse. Had to take it back. Told me would have shuttle take me home. After hour of waiting, had to More

by PUCKGRABBER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb (service); Joe (shuttle driver)
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Dec 04, 2023 -

Perrysburg Auto Mall responded

We regret to hear that you had this experience with us. Here at Cronin Buick GMC of Perrysburg, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (419) 874-4331 to discuss ways we can better serve you in the future.

December 01, 2023

We bought the car here and like to return when servicing the car. reliable service More

by MARLA.MARSH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Trobaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Perrysburg Auto Mall responded

Marla, thank you so much for the positive review! We look forward to your next visit! Take care!

November 30, 2023

We are very happy with the service we received at Perrysburg Auto Mall. They did a great job and were very fast. Very good work. More

by amjbrady59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith in Service - and another person who fixed the car... Brian, maybe?
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Dec 03, 2023 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2023

They got me in right away for service on my vehicle. I called that morning and scheduled that afternoon More

by Shel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Dec 01, 2023 -

Perrysburg Auto Mall responded

Shel, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2023

They helped us when we were stranded and had amazing customer service. Thank you so much! More

by charlie
Recommend Dealer
Yes
Employees Worked With
Don't remember names
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Dec 01, 2023 -

Perrysburg Auto Mall responded

Charlie, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

November 28, 2023

Quick and easy fix for a tire going loosing air pressure. The experience was great and appreciated. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Volvo service
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Dec 01, 2023 -

Perrysburg Auto Mall responded

Jack, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

November 27, 2023

Great service got in and out quickly I like you can check the progress of your car how soon it will be done More

by SJSERVAIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Trobaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Perrysburg Auto Mall responded

It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

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