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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
854 Reviews
Call Service Center (419) 874-4331

854 Reviews of Perrysburg Auto Mall - Service Center

Sort by
January 28, 2024

Debbie always makes us feel very important. She remembers us and cordially greets us every time that we are there. More

by STEVENHALSEY67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Poggemeyer
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Jan 31, 2024 -

Perrysburg Auto Mall responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Cronin Buick GMC of Perrysburg! If you're ever in need of more help, please let us know!

January 27, 2024

The dealer and service center attended to the needs of the customer. Very friendly and helpful staff . More

by KUJAWANEILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Perrysburg Auto Mall responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

January 26, 2024

The service representatives for Volkswagen are amazing. I love Keith and his team. Thank you! More

by KHOWARD617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Young
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Jan 30, 2024 -

Perrysburg Auto Mall responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2024

You didn't fix radio, have light issues now, didn't have before need fixed More

by ghtanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jan 30, 2024 -

Perrysburg Auto Mall responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (419) 874-4331 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 22, 2024

Deb in GMC Service handled my issue and communicated to me promptly! Great experience. Thanks More

by DANMARTIN25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Poggemeyer
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Jan 25, 2024 -

Perrysburg Auto Mall responded

We're happy you found our staff to be so supportive during your experience here at Cronin Buick GMC of Perrysburg. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2024

Appointment was on time and services were done quickly, within an hour. Waiting room is comfortable and clean. Service advisor greeted me at the car when I pulled in and was very polite. More

by BREEBREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female in service dept at the middle desk
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Jan 23, 2024 -

Perrysburg Auto Mall responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 19, 2024

They sid a very good job. Even wash the car. Good deal. I will go back to them again no peoblem. More

by bbaltes0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No sure.
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Jan 23, 2024 -

Perrysburg Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 18, 2024

Always great to deal with, went above and beyond to make me a satisfied customer. Will be returning! More

by Nicholasangel207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in service
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Jan 22, 2024 -

Perrysburg Auto Mall responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Cronin Buick GMC of Perrysburg and we hope to see you again soon!

January 18, 2024

Excellent service, kind people. On time, did what they said they would do. Very pleasant experience! More

by jkwpam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Schwiebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Perrysburg Auto Mall responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

January 18, 2024

Jessica awesome! Tech did not inflate tires to proper pressure, even though one of the things I had done was a flat tire and tire rotation. Left them 35, 35, 35, and More

by RFR76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Wilson- was great!
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Jan 20, 2024 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (419) 874-4331.

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