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843 Reviews of Perrysburg Auto Mall - Service Center
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May 16, 2025
They try to over charge everyone. Never get the “free” car wash. My truck smelled of BO and waste oil once I got it back. Never get the “free” car wash. My truck smelled of BO and waste oil once I got it back. More
by arrowoodllc
Verified CustomerEmployees Worked With
May 16, 2025
I went in for an oil change, received a text with close to $2,000 of what I felt was frivolous items they wanted to charge me for. I just felt like they weren't looking out for me, just wanting more profit to $2,000 of what I felt was frivolous items they wanted to charge me for. I just felt like they weren't looking out for me, just wanting more profit. I will say the quality of what they did was satisfactory. Just look out for the additional work they will want you to buy. More
by PAPPAS.ME
Employees Worked With
Jessica
May 12, 2025
I left this rating once, but will kindly do it again. After a routine oil change and tire rotation at Cronin Perrysburg, my ABS, Stabiltrak, Traction Control and Cruise Control no longer worked. Yellow l After a routine oil change and tire rotation at Cronin Perrysburg, my ABS, Stabiltrak, Traction Control and Cruise Control no longer worked. Yellow lights and bells going off when I took repossession of my Cadillac. Everything was working fine, and checked out fine, when I dropped the car off. NOTHING was said to me about these warning and problems. I drove off the lot and right back immediately. I had to reschedule my car for the next week to find that I needed over $500 work done to fix what was not wrong with it when I dropped it off. Now you tell me how that happened while it was in YOUR care. I have a very real trust issue with this company now. Will not be returning with my Cadillac or my Silverado. Sil More
by beaversonm
Employees Worked With
John ?
May 12, 2025
Neil Gardner did an excellent job with everything. When I need another auto will contact, him again. Financing was explained easily . She was very professional. When I need another auto will contact, him again. Financing was explained easily . She was very professional. More
by DDE3682080
May 11, 2025
Excellent, quick and complete service. Person leading me through the appointment was very kind and empathetic. Waiting room was comfortable and clean. Person leading me through the appointment was very kind and empathetic. Waiting room was comfortable and clean. More
by BARCLAY613
Employees Worked With
May 08, 2025
a very good service you are the best. Been a cudtomer for many years😇will be back Been a cudtomer for many years😇will be back More
by rkerr0747
Employees Worked With
May 08, 2025
My Atlas has been in for service 4 times in the last 7 months. After today's experience we will be finding somewhere else to have it serviced. I scheduled an appointment to have 2 major repairs done over months. After today's experience we will be finding somewhere else to have it serviced. I scheduled an appointment to have 2 major repairs done over 2 weeks ago. Yesterday I brought the vehicle in for today's service appointment. After waited 2 hours (3:00- 5:00) for the shuttle to take me home, I finally had someone from my family come pick me up. My husband was called today (although I left my cell # with Keith when I dropped my vehicle off) and informed that the parts needed for the Engine Replacement of Valve Cover due to oil leak where not available. On April 14th I had my car in because my seat controls would not work. $186.81 repair. I was informed that my vehicle was no longer under warranty at that time. I was then informed that I had 2 items that required immediate attention totaling over $2,000.00 in repairs. My vehicle had been in for a repair on December 10 for a supposed rodent damage to the alternator, which cost $1 067.21. Nothing was mentioned at that time about the 2 repairs that somehow required immediate attention only 3,385 miles later. I will not be calling, so please refrain from that reply. Thanks to Scott our wonderful salesman for noticing that we were waiting for the shuttle service forever. More
by Stephletzring
Employees Worked With
May 07, 2025
I was very pleased with the dealership. We took the car in for a look over before we leave for a trip. I expected to pay for the work. When my husband picked our vehicle up there was no cha We took the car in for a look over before we leave for a trip. I expected to pay for the work. When my husband picked our vehicle up there was no charge and they personalized the receipt by saying, enjoy your vacation. They also washed the vehicle for us. I was was impressed with the whole experience. Thank you More
by MICHELE.JOHNSON1762
Employees Worked With
May 05, 2025
Outstanding service and follow up! Would highly recommend for your service needs. Professional treatment from the initial contact for the service appointment to the pick up of the vehi Would highly recommend for your service needs. Professional treatment from the initial contact for the service appointment to the pick up of the vehicle! More
by bwebster4
