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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
854 Reviews

854 Reviews of Perrysburg Auto Mall - Service Center

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October 10, 2024

From April to October had vehicle in 4 times and they never fixed it. Was in their garage than mine. More

by Gmc Sierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deb
Oct 13, 2024 -

Perrysburg Auto Mall responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (419) 874-4331 when you have a chance. Thank you, and we look forward to hearing from you.

Oct 18, 2024 -

Perrysburg Auto Mall responded

Good afternoon, My name is Matt Cunningham and I am the General Manager here at Cronin Buick GMC of Perrysburg. Can you please give me a call at 419-874-4331 so we can get your vehicle in to be fixed. Matt Cunningham General Manager 419-874-4331

October 10, 2024

Mr Schinharl is the reason I use perrysburg Volkswagen’s Service department. I trust him. More

by vhardingv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Schinharl
Oct 13, 2024 -

Perrysburg Auto Mall responded

We're happy you found our staff to be supportive during your experience here at Cronin Buick GMC of Perrysburg. Feel free to reach out to us if you need anything. Have a wonderful day.

October 10, 2024

The service writers were very responsive and helpful based on the v-mail I left for them! They called back quickly, set an appointment for me and were very courteous and helpful when I arrived. More

by joni.donovan13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers including Ronnie.
Oct 13, 2024 -

Perrysburg Auto Mall responded

We're happy you found our staff to be so supportive during your experience here at Cronin Buick GMC of Perrysburg. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2024

Very good service. Jessica in service was real nice and helpful. Shuttle service drivers great. More

by jcwilson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica in service
Oct 13, 2024 -

Perrysburg Auto Mall responded

We're happy you found our staff to be supportive during your experience here at Cronin Buick GMC of Perrysburg. Feel free to reach out to us if you need anything. Have a wonderful day.

October 09, 2024

The noise is still coming from my vehicle and cost me $2300. I would like it to be resolved when I come in for my next service so far they have been fair More

by ajs1588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (419) 874-4331 at your earliest convenience to discuss how we can turn your experience into a positive one.

October 08, 2024

oil change done in less time than i expected the service was great and the staff friendly will look forward to the next service they check out all the things that need to be done and go over the top with th More

by JROMPAHW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Carpenter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Perrysburg Auto Mall responded

Thank you for taking the time to leave a review for us at Cronin Buick GMC of Perrysburg. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

October 08, 2024

Not real happy on how many times i have to contact the dealership to schedule a appointment, More

by candbdistinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith in Volkswagen service is always great to work with.
Oct 13, 2024 -

Perrysburg Auto Mall responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (419) 874-4331.

October 07, 2024

Everett does an awesome job our Lincoln looks awesome after you detailed it awesome thanks! More

by mmcdan68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica,everet
Oct 13, 2024 -

Perrysburg Auto Mall responded

We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 07, 2024

I had called and left 3 messages in the past 2 weeks. Went to the dealership and spoke directly to Brandon he assured me he would get back to me within the hour and now 3 days later still have not gotte More

by rcbiggert
Recommend Dealer
No
Employees Worked With
Brandon
Oct 13, 2024 -

Perrysburg Auto Mall responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

October 07, 2024

Arrived early for my appointment the service was finished before my scheduled appointment great job had a transmission flush and fill done the transmission seems to shift smoother again great job 👍 More

by WALLYGATOR63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb P
Oct 13, 2024 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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