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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
852 Reviews

852 Reviews of Perrysburg Auto Mall - Service Center

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December 01, 2024

The counter person was disrespectful and the service was not timely. 1.5 hours to do an inspection, change oil and rotate tires? Recommended services had already been done recently, why would they need do More

by JWDAHMS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica in service
Dec 03, 2024 -

Perrysburg Auto Mall responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (419) 874-4331 when you have a chance. Thank you, and we look forward to hearing from you.

November 27, 2024

Work was done as promised and in a short time period. I have been taking my vehicle in for service and I trust the repairs are done correctly the first time. More

by roy.m.whitaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb
Dec 01, 2024 -

Perrysburg Auto Mall responded

We are pleased to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 26, 2024

I have always had great service here! ! Fast, friendly and not pushy. Checked for recalls so we could do all maintenance in one trip. More

by dollytroike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 28, 2024 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 26, 2024

It is great, with the The best service and the customer care that was provided. More

by rainer.katz53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Trobaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Perrysburg Auto Mall responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2024

Great job. Very satisfied with the service and people that work there. I always enjoy my visits to the dealership. The people and the service are first rate! More

by BONNIEBRANDBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith and Ronnie
Nov 27, 2024 -

Perrysburg Auto Mall responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Cronin Buick GMC of Perrysburg and we hope to see you again soon!

November 22, 2024

I have been waiting for recall repair for over six months. No communication from dealership. More

by jamesworful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Nov 27, 2024 -

Perrysburg Auto Mall responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

November 22, 2024

As always service was great. Customer service was very friendly and professional. Additional service was required, but they were able to complete the additional work with requir More

by TOMBATESON
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jessica Hartman
Nov 26, 2024 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

November 20, 2024

Great service and a friendly staff. I highly recommended this dealership for purchasing and serving a vehicle! More

by FERG86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Trobaugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

November 20, 2024

Debbie Poggemeyer was awesome. Got my truck in and had two recalls fixed. To me the service department makes or breaks the dealership. Any dealer will sell you a vehicle, it’s the More

by BRENTONH27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Poggemeyer
Nov 22, 2024 -

Perrysburg Auto Mall responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2024

No issues - service was completed, regularly scheduled oil change. No futher comments are necessary for survey More

by HSTEWARD1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Nov 25, 2024 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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