Perrysburg Auto Mall - Service Center

Did what we need to have done, appreciated the follow up on what the car needed on what the car needed More

I scheduled an appointment online after receiving a recall letter. When I arrived, they informed me that they didn't have the part and hadn't had it for months. The service provider at the desk was ver recall letter. When I arrived, they informed me that they didn't have the part and hadn't had it for months. The service provider at the desk was very kind, but a simple call could have saved me time. More

The folks at Perrysburg Volkswagen were very friendly and very helpful. Super quick too! Highly recommend. very helpful. Super quick too! Highly recommend. More

The team is honest pleasant and gives quality work. I would recommend them. I will comeback. Thank you! I would recommend them. I will comeback. Thank you! More

Everyone is pleasant and engaging. Waiting area is quiet and comfortable. Service is on time. Waiting area is quiet and comfortable. Service is on time. More

Service department was friendly, on time, quick, with easy drop off and pick up . Thanks easy drop off and pick up . Thanks More

I drive all the way from Michigan to get my car serviced here. Always quality work. This last time was their 10 year anniversary party! here. Always quality work. This last time was their 10 year anniversary party! More

My Family and I had to communicate back and forth with Volvo Corporate Customer Service to end up getting our repair covered under warranty. In addition, we set up an appointment to have our Volvo repai Volvo Corporate Customer Service to end up getting our repair covered under warranty. In addition, we set up an appointment to have our Volvo repaired and then once we noticed that our vehicle was still not pulled into a service bay (an hour past our appointment time). We inquired and were approached by the service rep with "I hear you are complaining" and then was informed that the appointment time was actually a drop off time. When a dedicated Volvo customer has to drive two hours round trip to get to the service appointment, we wish we would have known and we would have not left so early in the morning. A week after the service we noticed a small puncture in the interior door panel on the driver's side (where the repairs were being conducted on the seat) but decided not to report it due to the blame would be put on my wife and I as was the initial warranty work that was performed after having to go to Volvo Corporate. Hope our customer service in the future improves. We understand that all have a bad day once in awhile. More

Easy to work with and good work donE. Deborah was a joy to work with. Deborah was a joy to work with. More

They are always friendly. Apt started right on time- they were very efficient! Great work. Will return. Apt started right on time- they were very efficient! Great work. Will return. More