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Perrysburg Auto Mall - Service Center

Perrysburg, OH

4.6
781 Reviews

781 Reviews of Perrysburg Auto Mall - Service Center

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March 22, 2025

Very pleased with Deb our service advisor. Always very helpful. And on time with the service that was provided. Great service. Awesome people in the service department. Thanks again More

by ND-IRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb P
Mar 25, 2025 -

Perrysburg Auto Mall responded

Thank you for choosing Cronin Buick GMC of Perrysburg as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

March 21, 2025

2025 GMC 3500HD with 6 miles on it blew a tire 30 miles down the road. Changed to spare and drove 109 more miles. Stopped for dinner and truck would not start. Towed to Perrysburg GMC. They had it all day, More

by jhenry9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica in Service
Mar 24, 2025 -

Perrysburg Auto Mall responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (419) 874-4331 to discuss your concerns, as your satisfaction is of utmost importance to us.

March 20, 2025

Did what we need to have done, appreciated the follow up on what the car needed More

by D.THOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Fricke
Mar 23, 2025 -

Perrysburg Auto Mall responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 18, 2025

I scheduled an appointment online after receiving a recall letter. When I arrived, they informed me that they didn't have the part and hadn't had it for months. The service provider at the desk was ver More

by jacoblong18032
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan, He did a great job.
Mar 22, 2025 -

Perrysburg Auto Mall responded

We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (419) 874-4331 so we can make your experience a positive one.

March 18, 2025

The folks at Perrysburg Volkswagen were very friendly and very helpful. Super quick too! Highly recommend. More

by wendymillerlane
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Young
Mar 22, 2025 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 12, 2025

The team is honest pleasant and gives quality work. I would recommend them. I will comeback. Thank you! More

by kimwasil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Perrysburg Auto Mall responded

Thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

March 11, 2025

Everyone is pleasant and engaging. Waiting area is quiet and comfortable. Service is on time. More

by JROEHRS20737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2025

Service department was friendly, on time, quick, with easy drop off and pick up . Thanks More

by drmbugs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hartman
Mar 14, 2025 -

Perrysburg Auto Mall responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2025

I drive all the way from Michigan to get my car serviced here. Always quality work. This last time was their 10 year anniversary party! More

by bozarthk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah
Mar 14, 2025 -

Perrysburg Auto Mall responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Cronin Buick GMC of Perrysburg and we hope to see you again soon!

March 08, 2025

My Family and I had to communicate back and forth with Volvo Corporate Customer Service to end up getting our repair covered under warranty. In addition, we set up an appointment to have our Volvo repai More

by ITALY09627
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rather not state due to possible future issues
Mar 13, 2025 -

Perrysburg Auto Mall responded

We regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (419) 874-4331.

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