Perry Motors - Service Center

Excellent service! I called and requested an appointment for service on a specific date and the dealership made it work. I called and requested an appointment for service on a specific date and the dealership made it work. More

Good service writers. Clean. Friendly cashiers. Brett the service manager is always around to make sure thing go as expected. Clean. Friendly cashiers. Brett the service manager is always around to make sure thing go as expected. More

Friendly and attentive. 15 word min. That’s seems crazy. Thank you thank you bye 15 word min. That’s seems crazy. Thank you thank you bye More

Nice service center Would like it if I could get an appointment sooner. Many times I’m due but have to wait weeks to get in. I’m never sure how many miles I will have by then. Other than that it’s a appointment sooner. Many times I’m due but have to wait weeks to get in. I’m never sure how many miles I will have by then. Other than that it’s a good place More

For such a well staffed dealership I am perplexed by my recent experiences. I normally stay and wait while my car is in the shop but recent changes have driven me away. Now I have to walk almost an hour ea recent experiences. I normally stay and wait while my car is in the shop but recent changes have driven me away. Now I have to walk almost an hour each way. It’s awkward to check my car in to the shop then go into the lobby only to have to check in again. Can’t your staff communicate with each other who is in and what’s being done? Shouldn’t that be in the system? It’s bizarre given the amount of AI technology you utilize. I LOVE the ladies at the reception desk. They are personable and attentive. The service writers are impersonal, but professional. The videos of the service are a nice touch. Although there’s a disconnect upon discovery of issues and touching bases with customers. While the video footage is nice for confirmation, I find the texting to be rather impersonal and because more times than not the texts are unimportant and annoying so I ignore them. Maybe it’s just me, but if it’s important or there’s a problem, you’d call, or well, at least you used to. Usually I drive away feeling safe and that I got GREAT service. I drove away with newly discovered issues, with no plan in place to resolve those issues knowing that it’ll take more than a month to get another appointment. My car is more unsafe now than when I arrived. My experiences keep getting worse. More

Perry’s always has friendly, knowledgeable mechanics and staff, very efficient .Love that it’s local staff, very efficient .Love that it’s local More

Good service except. There for warranty service and drove 80 miles that day. Have to order part and will need to do the drive again. This is after a month wait to get There for warranty service and drove 80 miles that day. Have to order part and will need to do the drive again. This is after a month wait to get first appointment. More

Wonderful experience, great small town dealership, with lots of one on one. Very happy with my purchase lots of one on one. Very happy with my purchase More

Normally we give the service center 5 stars, but this last service was kind of strange. They called to saw they needed a lug nut key to rotate the tires. I told them they didn’t need one and they swore t last service was kind of strange. They called to saw they needed a lug nut key to rotate the tires. I told them they didn’t need one and they swore to me they did. I had them not rotate the tires and took the truck to Les Schwab where they told me NO lug nut key was needed. More

A great experience as always! Nicole is so helpful and doesn’t make you feel pressured. Nicole is so helpful and doesn’t make you feel pressured. More