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Perry Motors - Service Center
Bishop, CA
387 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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387 Reviews of Perry Motors - Service Center
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November 15, 2023
Made appointment for 8:30. Dropped off my car and the service technician asked when I wanted to pick up my car, I told him 3pm. Made arraignment to have someone drop me off at Dropped off my car and the service technician asked when I wanted to pick up my car, I told him 3pm. Made arraignment to have someone drop me off at 3:30. The girl at the office could not find my keys went out to the shop to see. She comes back and tells me they have not started and that when you make an appointment at 8:30 am it will not be done until 5pm! So, there I am with no ride home and I need to wait another 2 hours for my car that they have had for 7 hours. No offer for a ride home, no sorry only it will be ready at 5pm. Next time I will make my appointment for 3pm and they will only have my car for 2 hours. The only reason there will be a next time is because this is a new car, and they give you two years of free service. Once that is over I will not be back. Terribile customer service. More
by FORTUNATEDAD
Verified CustomerEmployees Worked With
eric
November 14, 2023
Always a pleasure to take my vehicles to Perry Motors. ..every department makes you feel at home,,,probably because it is like home:) Countless services and Toyota purchases over the years! The best in t ..every department makes you feel at home,,,probably because it is like home:) Countless services and Toyota purchases over the years! The best in the west! Thank you Perry Motors! More
by TAMMY30
Employees Worked With
Liz, Maria, Brett, Aaron, Curt
November 12, 2023
Lack of communication, clarity of the services performed were lacking. Unable to speak to a service advisor to ask questions. were lacking. Unable to speak to a service advisor to ask questions. More
by RUBIOFAMILY
Employees Worked With
Paperwork says Elizabeth but spoke to her once, unsure of the one other person in service, and Maria
November 10, 2023
Above and beyond helpful The tech. Who did the windshield calibration went out of his way to explain the issue. He’s a great reflection on the department. Who did the windshield calibration went out of his way to explain the issue. He’s a great reflection on the department. More
by STEVE@HAYWARDCAPITAL.COM
Employees Worked With
Liz, and windshield calibration tech.
November 01, 2023
The last few times I have brought my car in, I made an appointment in advance which was honored. Brett (service manager) told me how long it would be (about 2 hours), and that was exactly what it was. No appointment in advance which was honored. Brett (service manager) told me how long it would be (about 2 hours), and that was exactly what it was. No complaints. More
by JKAUFMAN2
Employees Worked With
Brett
