Perry Motors - Service Center

My nighttime call to Perry was miserable, having a special question answered and given 15 seconds to state it. As for turning in the car, everything happened swiftly and without issues, so that's five special question answered and given 15 seconds to state it. As for turning in the car, everything happened swiftly and without issues, so that's five-star. I will avoid that overnight experience again. More

The discussion provided was concise and helpful; the service was done, timely, as was noticed to me that my car was ready; payment was done efficiently. service was done, timely, as was noticed to me that my car was ready; payment was done efficiently. More

Waited there until 11 am on a 815 apt they told me I needed to be on a waiting list. I had an appointment so why would I need a waiting list. They message me saying my car is done and I come back and it needed to be on a waiting list. I had an appointment so why would I need a waiting list. They message me saying my car is done and I come back and it’s the wrong car. Waited another hour and they got to my car. It doesn’t matter it’s just a small po dunk town which you guys don’t know anything better than bishop. I was born and raised in that town however get a system down this was ridiculous especially you guys don’t even do a oil change after 5k mi all you do is a tire rotation and fill up fluids? xxxx doesn’t happen anywhere else More

Its very easy to schedule a convenient appointment. Drop off is welcoming and efficient. They kept us informed of progress. Checkout is knowledgeable, friendly, and efficient. Drop off is welcoming and efficient. They kept us informed of progress. Checkout is knowledgeable, friendly, and efficient. More

Prompt service and the video of service procedures was interesting. The office person did not know we had the extended warranty and said there was a charge. She looked up the information and removed the c interesting. The office person did not know we had the extended warranty and said there was a charge. She looked up the information and removed the charge. More

I'm very pleased with the service I received at Perry Motors. My car was repaired properly in a timely fashion and I was kept informed of the repair process via text and email and phone. Thank you! Motors. My car was repaired properly in a timely fashion and I was kept informed of the repair process via text and email and phone. Thank you! More

Good service check in. Listed and completed list of items needing service. Good wait room. Good service checkout and follow up appointment. Listed and completed list of items needing service. Good wait room. Good service checkout and follow up appointment. More

Good job all the way around. I would always have my vehicles service at Perry,s . I would always have my vehicles service at Perry,s . More

I always get great service and feel good about having maintenance done at the dealership as opposed to some random oil change place. That's why I pay the premium price. That being said, this trip to Per maintenance done at the dealership as opposed to some random oil change place. That's why I pay the premium price. That being said, this trip to Perry Motors was less than perfect because when I booked my appointment online, I requested an oil change and tire rotation which was quoted at $120.88. When I arrived, the service advisor said - "Are you here for the 40,000 service" and I expressed my desire to have an oil change and tire rotation which is what I signed up for online. I was then quoted for the 40k service. That service includes the following: Included Services Service - 40,000 Miles or 48 Months Rotate Tires Replace Engine Oil and Oil Filter Reset Oil Replacement Reminder Visually Inspect Brake Linings/Drums and Brake Pads/Discs Check Installation of Driver's Floor Mat Inspect and Adjust All Fluid Levels Inspect Wiper Blades I appreciate my vehicle getting the extra inspections, but that wasn't what I requested as I can do those things myself and not paying an extra $50+ is what I signed up for online. Thanks for taking good care of my vehicle - but working in extra costs is a bit of a bummer for me since it's easy to find someone who will do an oil change for half the cost. More

They got me in as an emergency. The problem was diagnosed and repaired by the end of the day. Very efficient and understanding. The technician discussed the problem with me when I c The problem was diagnosed and repaired by the end of the day. Very efficient and understanding. The technician discussed the problem with me when I came to pick up the car. More