Perry Motors

I bought my car brand new in 2021 and have been taking it to Perry every 5k miles for service. My car now has 25k miles on it and the tires are completely shot. The inside of the tire has worn much faster th to Perry every 5k miles for service. My car now has 25k miles on it and the tires are completely shot. The inside of the tire has worn much faster than the outside meaning it has needed an alignment. No one has mentioned anything to me about it until I noticed myself. My tires also have rot (very noticeable cracking between the tread) and instead of offering to replace them they informed me I would need to take it up with Dunlop. The uneven wear is not normal and neither is the cracking but they said “sorry this is normal wear and tear” and basically wrote me off. Very disappointing after spending 40k on a brand new car at Perry. More

I’m always pleased with the service at Perry motors 30,000 mile check up on RAV4 got there at nine was done by 11 always pleased 30,000 mile check up on RAV4 got there at nine was done by 11 always pleased More

I continue to bring my car to Perry Motors because I appreciate the service they provide appreciate the service they provide More

With no appointment available before July, it was completed as promised. Text alerts kept us updated. Thank you. completed as promised. Text alerts kept us updated. Thank you. More

Excellent! Service advisor Alex Mendez noted the tire wear and recommended replacement and alignment along with the scheduled service. Also, I found very helpfu Service advisor Alex Mendez noted the tire wear and recommended replacement and alignment along with the scheduled service. Also, I found very helpful and reassuring the video tour linked from technician Spencer Broad. Very pleased, once again, with the excellent service, attention to detail, and same day turnaround. More

I like that Perry Motors has upgraded its website for scheduling appointments - I was able to schedule my maintenance appointment without any glitches. When I took the car in, the representatives were co scheduling appointments - I was able to schedule my maintenance appointment without any glitches. When I took the car in, the representatives were courteous and efficient. The service was completed quickly, and without issue. More

they do good work, but I left vehicle at 8:15 appointment for basic maintenance service and then heard nothing. I called the next day, it took them a full 10 minutes to find the vehicle and then let me know for basic maintenance service and then heard nothing. I called the next day, it took them a full 10 minutes to find the vehicle and then let me know it was still being worked on. Ridiculous More

My nighttime call to Perry was miserable, having a special question answered and given 15 seconds to state it. As for turning in the car, everything happened swiftly and without issues, so that's five special question answered and given 15 seconds to state it. As for turning in the car, everything happened swiftly and without issues, so that's five-star. I will avoid that overnight experience again. More

Its very easy to schedule a convenient appointment. Drop off is welcoming and efficient. They kept us informed of progress. Checkout is knowledgeable, friendly, and efficient. Drop off is welcoming and efficient. They kept us informed of progress. Checkout is knowledgeable, friendly, and efficient. More

Prompt service and the video of service procedures was interesting. The office person did not know we had the extended warranty and said there was a charge. She looked up the information and removed the c interesting. The office person did not know we had the extended warranty and said there was a charge. She looked up the information and removed the charge. More