Perry Ford of National City

Great customer service! Smooth process. Very knowledgeable and friendly. Highly recommend Sam and Perry Ford! Smooth process. Very knowledgeable and friendly. Highly recommend Sam and Perry Ford! More

On superbowl Sunday, I requested information on a Bronco Wildtrak they advertised online. I got a response that same day and was told to come over if I wanted to see it. Whitin 40 min. I was at the dealers Wildtrak they advertised online. I got a response that same day and was told to come over if I wanted to see it. Whitin 40 min. I was at the dealership, and when I got there, I told the salesperson that I was there to buy it. There is no need to test drive or credit check or anything else since it was going to be a chash transaction. All I wanted was to buy it and leave. when the sales person checked, he informed me that they did NOT have the vehicle in their inventory and wanted to downsell me a lower trim. WASTE OF TIME More

Friendly staff and had my vehicle ready for pickup after finishing remote signatures. I would purchase from them in the future. finishing remote signatures. I would purchase from them in the future. More

Very unethical Ford dealer. I have purchased six Fords over the last seven years. Every dealer that I have worked with has been exceptional and honest. Never have I paid full MSRP for a vehicle. I found t over the last seven years. Every dealer that I have worked with has been exceptional and honest. Never have I paid full MSRP for a vehicle. I found the perfect F150 for my family. I was extremely excited because I liked the MSRP and the current incentives. It was a great advertised price. I contacted Perry Ford of national city only to be told that they would charge me $4000 over MSRP. Basically I wouldn’t get any additional features or items, but they would inflate the price by $4000 simply for their own greed. What is even more frustrating, is currently their website has all their advertised pricing and I can’t get any of these vehicles at that price. What a sham. Bait and switch. I understand there’s a vehicle shortage, but I will never understand paying over the value of the vehicle or advertised price. Pure and simple greed. I was more than happy to pay the advertised MSRP, but not more. 52k wasn’t enough for them & a 2017 Ford Fusion Hybrid Titanium trade. I called North County Ford who I’ve had amazing service and they are honest and reputable, and they said they would try to get the vehicle on trade. Because they would sell it to me at the advertised price. I guess Perry Ford’s greed is just too great. Definitely will buy my 2021 Ford F150 from a different & reputable dealer. More

This xxxx place charged me 1100 dollars to replace an entire battery cable when only the connectors/battery were corroded. The car is only 4 years old. What a xxxxing rip-off joint from xxxx. Stay the entire battery cable when only the connectors/battery were corroded. The car is only 4 years old. What a xxxxing rip-off joint from xxxx. Stay the xxxx away from this place at all costs. More

All males in this place not a single female to be found. Maybe that’s why it’s so unorganized and stinky. Their bathrooms smells before you even get in it. The sales guys are outside talking inappropriately Maybe that’s why it’s so unorganized and stinky. Their bathrooms smells before you even get in it. The sales guys are outside talking inappropriately and watching YouTube. Their cars are not even properly detailed! Don’t trust these guys. More

I responded to their ad and their salesman Brando returned my call early the next morning , at which time he confirmed the price, year, make and mileage listed in the ad . I told him I'd come in now returned my call early the next morning , at which time he confirmed the price, year, make and mileage listed in the ad . I told him I'd come in now or in the morning and he said the morning might be better so they could detail it first and perform a mandatory safety inspection. So we agreed I d see him in the morning assureing him I'd buy the car then and I'd be paying cash. BUT Brando didn't show up for our work that day I He had given me his home number so I tried calling him over and over and just got a busy signal ? So I met with Eric. I don't think he knew anything about what was about to happen, but who knows! He took me out back to see the car, still up on the lift. I said I'd take it. We went in to do the paperwork. I told him I'd pay cash. When he pulled it up the Altima on his PC to get the VIN # the price had increased by about $5000.00. I told him " You know that's illegal don't you? He went to get a Mgr and after 20 or 30 min here comes this cocky arrogant smug jerk who asks if I have proof to support my claims. I told him his salesman who mysteriously didn't show up is all the proof I need. He said but he's not here is he. I contacted the District Attorney's office and but I've missed their call twice. More

Dishonest, shady, disreputable are a few words that would describe this dealership. Brought my daughter to purchase her first vehicle.We were given an itemized cost breakdown to take to our bank. The bank th describe this dealership. Brought my daughter to purchase her first vehicle.We were given an itemized cost breakdown to take to our bank. The bank then called Perry Ford to get a TOTAL cost for the vehicle. The bank issued a check for the amount Perry Ford quoted them. We returned to the dealership and were directed to the financial dept. My daughter began signing the papers they handed her, trusting they were what she had been told. Upon completion of the paperwork they then told her that she owed $400.00 more. Before I could stop her she handed them the $400 she had just received for her birthday on the 7th. This amount was not quoted to the bank. It was not quoted to us in the itemized breakdown. They just saw two women, one young, one old and took advantage. How dirty can you get? DON'T PURCHASE A VEHICLE FROM PERRY FORD of National City. Dishonest, dirty, deceiving; words that would describe this dealership. On the ride home we discovered the windshield was cracked in a location that was inconspicuous. One month later the battery needed replacing. My daughter is a person of disabilities. They should be ashamed of their disreputable practices More

Liar's to out of town customers I had a warranty on my 2012 Focus. We were there for vacation when my power steering locked up. Thankfully not while driving, which has happened to pe I had a warranty on my 2012 Focus. We were there for vacation when my power steering locked up. Thankfully not while driving, which has happened to people. Needs to be recalled. Any way the service department went on to tell us the part wasn't available and that my insurance company wouldn't cover their part , yet knowing mine could have sent one over the next Day! They took it upon themselves to tell me a week, knowing I couldn't stay there that long so I wouldn't refuse. Well that so called awesome part went out two months later come to find out their all remolded not New. And that I could have got one the next day covered!!! Disgusting how they could lie to your face and sleep at night. Got my family for an extra $700 . I will be talking to the manager. More

Horrible sales, lies and bait and switch Came in to get a vehicle. Everything was good and dealt with. Get a call 2 weeks later, need to resign the paperwork. Come in to do that and the inter Came in to get a vehicle. Everything was good and dealt with. Get a call 2 weeks later, need to resign the paperwork. Come in to do that and the interest rate increased 5%. Deal with that then get a call saying they screwed up the paperwork so need to come in and sign it again. Now the payment goes up $50 a month. DO NOT DO BUSINESS WITH PERRY FORD EVER. More