Perillo BMW - Service Center

Great experience Once again I'm not surprised with the professionalism of the staff at Perillo BMW. Your service writer Angelo was able to walk me through the proces Once again I'm not surprised with the professionalism of the staff at Perillo BMW. Your service writer Angelo was able to walk me through the process of my repairs and handle my concerns, I'm not surprised with the selected haring process of your team..... I've delt with other dealerships in the North shore and I can say your customer service is one of a kind. Thank you again for the exceptional customer service. Sincerely Mr. Ed Scharringhausen More

BMW X5 Service The staff at Joe Perillo has been great to work with over the past few months. I purchased my slightly used 2011 BMW X5 from them in the fall of 2013 The staff at Joe Perillo has been great to work with over the past few months. I purchased my slightly used 2011 BMW X5 from them in the fall of 2013. Seth was great to work with during this process. Since then, they have serviced my car a few times to get a few minor bugs worked out. They have been very diligent about making sure my car is function properly. On my last visit, my Service Adviser was Angelo. He was friendly and helpful as usual. Thanks Angelo for taking the time to get everything right! More

Recent Service Visit Just bringing in my X3 for 10K service. Called on a Monday, got the exact day that i wanted with a loaner..........it could not have been easier. Al Just bringing in my X3 for 10K service. Called on a Monday, got the exact day that i wanted with a loaner..........it could not have been easier. Albin called me before noon to tell me it was done. This is why I have purchased my fourth vehicle from Perillo..........seamless! More

Ken is the best! I have had several customizations done to my X6 and every time the work has been great! Ken is awesome. He is very supportive, responsive and helpful. I have had several customizations done to my X6 and every time the work has been great! Ken is awesome. He is very supportive, responsive and helpful. His follow-through and service is outstanding. Just today, I recommended a friend to him and I will continue to do so. Although some of the services are a lot higher than other places, the service and the guaranteed satisfaction makes it all worth it. More

Very concerned about fixing my car the right way I am pleased that each problem is dealt with and although we are dealing with mechanical difficulties that may not repeat themselves when they are bro I am pleased that each problem is dealt with and although we are dealing with mechanical difficulties that may not repeat themselves when they are brought in to be fixed, Perillo is very helpful in making me comfortable about insuring that my car is safe to drive and that the car will run perfectly once they diagnose the issue. More

Still the best I recently dropped my 2010 X5 off to have its 30,000 mile service. Since my service warranty had expired I was expecting a lot of work needing to be I recently dropped my 2010 X5 off to have its 30,000 mile service. Since my service warranty had expired I was expecting a lot of work needing to be done. Alex took great care of me and when all was said and done I walked out of there with a minimal bill and a truck that was ready to go. At Perillo they hustle for you and make sure that you are kept up with any work that might need to be done ahead of time. More

Josejavi Bradley is a magnificent guy! Everytime I get service he is extremely dynamic and is very attentive to my concerns on my vehicle. He recognizes me all Bradley is a magnificent guy! Everytime I get service he is extremely dynamic and is very attentive to my concerns on my vehicle. He recognizes me all the time. He has always made my time run very comfortable and smooth. Never in anyother dealership have I had such hospitality. I reccomend anyone who needs help to reach brad! More

Excellent Service He told me everything that was going to happen and when. He followed up via phone, managed a third-party warranty and provide tips to get the maximum He told me everything that was going to happen and when. He followed up via phone, managed a third-party warranty and provide tips to get the maximum value out of that warranty in the future. More

Great Service Alex was very helpful with ordering new parts and explaining the service & repairs needed for my vehicle. He was Quick, friendly and very helpful. He Alex was very helpful with ordering new parts and explaining the service & repairs needed for my vehicle. He was Quick, friendly and very helpful. He gave me an informative explanation of issues and solid advice. More

Great Customer Service by the entire Perillo team The service team accommodated our flat tire quickly and efficiently on a Monday. They replaced the tire, per our run flat tire insurance, and had us The service team accommodated our flat tire quickly and efficiently on a Monday. They replaced the tire, per our run flat tire insurance, and had us out the door. Even more impressive was the valet on Saturday who went above and beyond.his duties. We drove our three week old car that had a warning display about low tire pressure into the dealership late Saturday afternoon when the service department was not open. The valet, checked the tire pressure, found the nail in the tire, and added air to the tire, so we wouldn't see the warning for the rest of the weekend. More