Performance Toyota
Sinking Spring, PA
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I have been dealing with Performance Toyota for over 12 years. I have purchased 6 new vehicles and 1 used vehicle from them in that time. I have personally recommended this dealership to 6 of my friends wh years. I have purchased 6 new vehicles and 1 used vehicle from them in that time. I have personally recommended this dealership to 6 of my friends which resulted in 5 actual sales of new vehicles. This dealership is the only people that work on my cars. I will not allow another mechanic touch my car for any reason, albeit for an out of town emergency, an even then I look for a Toyota dealer. Performance Toyota goes out of their way on all accounts to make sure the customer is always taken care of. When you leave their location whether it was for an oil change, a minor repair, scheduled service, or just to purchase an accessory from their parts department, you feel as though you were treated as part of the family. They truly do care about their customers. In regards to my most recent purchase of a 2012 Toyota Highlander, Erica Gonzalez is now my new salesperson. I was dealing with another salesperson who left the company a while ago, and Erica had taken over his customer accounts. We had no idea of the change until Erica phoned us one day to notify us of her new position. She assured us that the lines of communication between us would remain the same and nothing would change. She was right. When we decided to purchase a new vehicle we called her and made an appointment. We did look at two other brands besides Toyota but we came back to where we felt most comfortable. Erica made us feel like we knew her for years. The specific car that we wanted was not at their location but she told us they had located one and it would be available in about 5 days. In 5 days we received a call and we were told that the car had arrived and we scheduled the delivery time. Erica explained the new car to us in detail so there would be little or no doubt on our part as to how everything operated. When she was finished she gave us her PERSONAL cell phone number and told us that if we had any questions and she was not at work to contact her and she would help us. Erica was a wealth of information about our car and all of its' amenities, down to the smallest detail. The newly designed service area is great also. It is really customer friendly. You drive your car into the bay, are greeted by a service rep and then directed to one of three service advisors. The next time you see your car is when it is ready to go, always in the time frame promised. I will always be loyal to Performance Toyota because of the way they treat you and respect you. They believe in the old adage, "If you don't take care of the customer, someone else will", and they practice it every day. More
My experience with Perfomance Motors and their sales staff was excellant. Both Steve and Ryan took the time to help me decide on a plan that would work for me. They made suggestions to help me decide wh staff was excellant. Both Steve and Ryan took the time to help me decide on a plan that would work for me. They made suggestions to help me decide which vehicle was right for me and even the color. I do not think that I couold have gotten a better deal on my final choice. I think the vehicle I traded the price was fair and a good trade. I certainly would recommend Performance Motors to any of my friends and family. More
The people are very friendly, the waiting room facility is now clean and inviting and the service personnel explained in terms I could understand what they found during the work on my vehicle. I prefer to is now clean and inviting and the service personnel explained in terms I could understand what they found during the work on my vehicle. I prefer to use Performance Toyota as they are knowledgeable about the Highlander. More
We have purchased 50+ cars in our lifetime and our experience with Patrick and Performance Toyota is probably the best experience we've ever had. He and everyone else we talked to were professional, c experience with Patrick and Performance Toyota is probably the best experience we've ever had. He and everyone else we talked to were professional, courteous and went out of their way to make us comfortable with the whole buying experience. We left the dealership feeling very satisfied with the deal on our new Toyota Camry Hybrid. More
We bought our first Prius from Performance Toyota of Sinking Spring in 2005 and the service has always been phenomenal. For the seven years we owned the 2005 Prius, it never gave me one problem and has Sinking Spring in 2005 and the service has always been phenomenal. For the seven years we owned the 2005 Prius, it never gave me one problem and has always been reliable. The service department is staffed with highly knowledgeable and caring professionals. That is the reason I wanted to purchase another Prius from Performance Toyota. I can't say enough good things about the sales people as well. First, Ryan was our first contact and he gave us a great price. Ryan is patient, friendly, and extremely personable. Patrick spent the most time with us. He thoroughly went over all the features of the new car. He also has outstanding people skills. He is patient, caring, and so polite and mannerly. He is so energetic around the showroom. He made sure we were comfortable, he was attentive to our questions, very personable with great eye contact(I notice these things!), and made sure we are satisfied customers. To tell you the truth, the experiences I have at Toyota Performance are the best in my entire lifetime of car dealing, buying, and service. And I have been around for a while. More
The Friendliness of our sales person was Extaordinary!She knew all about the vehicle we wanted what we wanted it to include & delivered it to us!We loved the sales staff totally!We got a RAV4,BARCELONA RED!! knew all about the vehicle we wanted what we wanted it to include & delivered it to us!We loved the sales staff totally!We got a RAV4,BARCELONA RED!!!Going back to the dealership in 3 years!Thank you,Celene & Performance you made car buying easy! Mr.&Mrs.Jan Fisher More
I have bought several Toyota's from Performance & always received the BEST price.My salesman was Patrick Meredith who was the best sales person I ever had. Must tell you there sales manager is there always received the BEST price.My salesman was Patrick Meredith who was the best sales person I ever had. Must tell you there sales manager is there 19 years also was very helpful in the sale of my New Toyota XLE Hybrid More
Wow, this is my local dealer. I have bought used cars from them before. Now I am finally in a finical position to be able to purchase a new Toyota. All almost from the get go, IT WAS A NO GO! Can't comp from them before. Now I am finally in a finical position to be able to purchase a new Toyota. All almost from the get go, IT WAS A NO GO! Can't compete with prices of the bigger Toyota dealers. More
I tried to purchase a 2004 Sienna and was told that I could only take what they had allocated, must pay MSRP, and would have to wait 3-6 months for a vehicle. I was told that Toyota Corporate would fine could only take what they had allocated, must pay MSRP, and would have to wait 3-6 months for a vehicle. I was told that Toyota Corporate would fine them if the sold for anything under MSRP and that they would not be allowed to sell Siennas. They did not know how to make changes (color/packages) to their allocations. More