Performance Toyota
Sinking Spring, PA
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THE BEST SALESMAN ON "Performance Toyota Scion" IS JUAN GONZALEZ. I HIGHLY RECOMMEND HIM BECAUSE HE IS FRIENDLY AND HELPFUL WITH HIS CUSTOMERS. ALSO, HE CAN HELP YOU IN ENGLISH AND SPANISH!! IS JUAN GONZALEZ. I HIGHLY RECOMMEND HIM BECAUSE HE IS FRIENDLY AND HELPFUL WITH HIS CUSTOMERS. ALSO, HE CAN HELP YOU IN ENGLISH AND SPANISH!! More
Erica was recommended to us as a contact at Performance. We were looking for a pre-owned car. We settled on an '07 RAV4. Just days after we purchased the car,and without purchasing the extended warranty, We were looking for a pre-owned car. We settled on an '07 RAV4. Just days after we purchased the car,and without purchasing the extended warranty, the heater was not working. We did not think to test the heat when we test drove the car as it was a warm day. I contacted Erica immediately and she gave me some suggestions as to how to get the heater working properly. When those did not work, she had a service agent call me to set up an appointment to have the car looked at. There was some mix up as to which service department the car was to be worked on as it was purchased from the Volvo used lot but is a Toyota vehicle. The Toyota service department said they would work on it, but we would have to pay for the work to be completed. I emailed Erica right away to let her know that I had thought that Performance would cover the cost as they would have not knowingly sold a vehicle marketed as being in great condition but with a broken heater. She got on it right away and Performance graciously covered the repair. When we bought the car, Erica said she is all about, "Service after the sale," and she did not disappoint. More
We have just bought our sixth vehicle from Performance over many years. The staff has always been helpful, friendly, and professional. The deals have always been reasonable; we keep coming back. Our over many years. The staff has always been helpful, friendly, and professional. The deals have always been reasonable; we keep coming back. Our most recent sales rep was Juan Gonzalez. He was very helpful in acquainting us with the new vehicle and went an extra mile to accommodate our tight schedule. The new vehicle delivery was very quick and efficient. We are pleased with the whole experience. More
I would like to say that Jack Lefkowith did an awesome job of getting me out of a tight spot. My wife just started a new job and her car died at noon, by five thirty I was driving off the lot with a certi job of getting me out of a tight spot. My wife just started a new job and her car died at noon, by five thirty I was driving off the lot with a certified pre-owned car. My wife will not miss an hour at her new job. Thanks Jack. More
My husband and I had a very positive experience during our time at the Performance Toyota dealership. Bob miller' s customer service was exceptional and outstanding. It would be more than a pleasure to re our time at the Performance Toyota dealership. Bob miller' s customer service was exceptional and outstanding. It would be more than a pleasure to refer my friends. More
Brandon as well as the other Performance Toyota Team were great...helpful, professional and I left with a feeling of "family". Very nice experience. Convenience of processing paperwork was very fast, thoro great...helpful, professional and I left with a feeling of "family". Very nice experience. Convenience of processing paperwork was very fast, thorough and explained very well. If I ever need another new car...this would be the place to return too. Love Scion cars (I also own a 2008 Scion XB). More
I had a Great experience at Performance Toyota (Sinking Springs Pa.). Performance Toyota’s sales team did a very good job. Eddie Rodriguez inspired confidence and trust, while not pushing a sale with a lo Springs Pa.). Performance Toyota’s sales team did a very good job. Eddie Rodriguez inspired confidence and trust, while not pushing a sale with a lot of fast talk. I found him to be very competent in his job and enjoyed the overall experience. Their Sales Manager was also very friendly and did what it took to make the sale without making me uncomfortable. All other staff that I had contact with where professional and courteous. I am confident that I received a good deal on my new truck and highly recommend you consider their dealership for the purchase of your next vehicle. Their team did Good! Thank You Performance for a job well done! Bob Seitzinger More
We recently purchased a Highlander and the service was wonderful at the dealership. This was truely the best experience we have ever had at a dealership! We were able to get into the vehicle we wanted and wonderful at the dealership. This was truely the best experience we have ever had at a dealership! We were able to get into the vehicle we wanted and at the price we could afford. We worked with Ryan Dunkle and he truely made the experience great. I would highly recommend Performance Toyota to anyone and we plan on coming back for our next vehicle purchase! More
The internet rep wasn't as helpful as going in stores to sinking spring and having Brandon Zimmerman help me find the right car. Online I submitted everything I was looking for in a car but the person wh to sinking spring and having Brandon Zimmerman help me find the right car. Online I submitted everything I was looking for in a car but the person who responded only gave me general info instead of helping me reach a conclusion. In store, Brandon was very patient even when I changed my mind last minute about the car I wanted. He even stayed late 3 times for my dad and I, to seal the deal. He's very respectful and courteous. The first trip I made to check out a car, a couple people walked past me without checking to see if I needed assistance. Brandon went above and beyond to answer any questions when I came back with my dad to sign papers. He deserves a raise! " More
Erica, Amanda & Mike...are the BOMB!, My internet Erica, Amanda & Mike...are the BOMB!, My internet inquiry was followed-up with Amanda's (internet sales associate) very professional, friendly voice Erica, Amanda & Mike...are the BOMB!, My internet inquiry was followed-up with Amanda's (internet sales associate) very professional, friendly voice and email messages. She's encouraging and gently persuading me to pursue my interest in a vehicle (my inquiry was on the 2013 Toyota Avalon). Amanda mentioned in an email, "she wanted to earn my business" by helping in anyway she could. Great job Amanda! You definitley are an effective part of the buying experience at Performance Toyota. The Avalon wouldn't reveal all its charms sitting there on a lot at Performance Toyota; unless, someone like Erica Gonzalez was there to guide you. I was 92% sure the Avalon was for me (previously owning a Camry gave me a wonderful experience with Toyota and Performance). Energy, Enthusiasm (higher than mine..in the beginning), thorough knowledge of all the intricate aspects of the technology, with the Avalon, are Erica's obvious qualifications. Erica has "skills". She initially sits you down for a discovery session (what your likes, preferences and where your hot buttons are), takes you on a nice test drive (that continues to inform thru an experience) AND...you are then on your way...to what You really want anyway (the car that fits you). The assumptive, pre-close is in progress by Erica. In other words, she gets you nodding little yes's (to all your requirements and specifications) through the entire process. You believe it's a resonable deal...closer to 98% sure. Erica comes-back with better than your expectations. And, it's not over yet. I come-back 3 days later to pick-up the car, settle/sign the paper work and Mike (the finance manager), nonchalantly, after choosing extended coverage packages/warranty (on all the Avalons complexities for a total of 8 yrs)...I see an APR rate about 3% LOWER on my financing. It's like, "Here's a better deal...I didn't feel the need to brag about it"! WoW! Thanks Erica, Amanda and Mike, Cary Ruth More