Performance Toyota
Sinking Spring, PA
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Amazing I have to say this was the most amazing car buying experience I've ever had. Fred folk was amazing and knew everything there was to know about the car I have to say this was the most amazing car buying experience I've ever had. Fred folk was amazing and knew everything there was to know about the car I wanted. He did everything he could to get me approved and never gave up till I was. I would totally recommend my friends and family to go there. It was a good experience from start to finish. More
Great people, didn't seem to care for me. The workers at the dealership seem like great people, but it felt as if they didn't want me or my business. As they priced out my trade-in, I could he The workers at the dealership seem like great people, but it felt as if they didn't want me or my business. As they priced out my trade-in, I could hear them talking about the damage on the cosmetics to the car. The trade-in did have cosmetic damage to it, but it was nothing that would cause problems to the performance of the car (scratches mainly). One of the coworkers I could overhear was worried if the car was even insured. As I'm 20 years old, I understand the cause for concern, most people my age might not take care of cars the way I do. But the way they talked about my car, they made it seem as if I just thrash the car and smash it into things with no concern for its wellbeing. Worst of all, while I discussed my options they had customers checking out my car, as if I had already settled on getting rid of it. Brandon was of great help, though. He explained the process of the lease and how it would fair out over the course of owning the car. He was friendly, and even with technical difficulties, made it a fairly painless process. Also the receptionist that called me (Dylana) was caring as well, if not for her I might not have driven the hour and a half to the dealer. I'm sure the staff is full of great people, I could overhear them having conversations with other customers in depth, asking about their cars and how specific members of their families are doing. I'm sure if any of the salesman helped me rather than just Brandon, I still would have had a satisfactory experience. More
Unexpected problems Great experience with the service dept after a problem with my brakes on my way to work. The gentleman in the service dept let me in the shop before t Great experience with the service dept after a problem with my brakes on my way to work. The gentleman in the service dept let me in the shop before they were even open. I then was given a ride to work, again before their start time. My vehicle was fixed and the shuttle picked me up at my work and took me back to the shop. I told them what time I leave work and the driver was waiting for me. It's great how they go out of their way for their customers. I'll most likely be switching dealerships for the service needs for my Toyota in the future. Thank you Performance Toyota! More
Recommended to all! Purchased first car here a few years ago. Made a bad decision to go elsewhere for a recent purchase. Decided on our last purchase to go back to Perf Purchased first car here a few years ago. Made a bad decision to go elsewhere for a recent purchase. Decided on our last purchase to go back to Performance. Great job to Tommy P for giving a great experience to car buying. He set us up with what I wanted and no bull crap! We walked away with two new Prius with our trade ins. Great time also for having to get a small service...dept is great and a pleasure to be at Performance Toyota....will only go here when I need cars or service! More
Performance Provides the Best Juan Gonzalez was very well informed on all the features of the car I was interested in. He offered up-grade suggestions for detailing and extended wa Juan Gonzalez was very well informed on all the features of the car I was interested in. He offered up-grade suggestions for detailing and extended warranty. He arranged for the door guards I wanted added. He also seemed well versed on financing options. Mike filled in specific details afterwards. Juan was friendly and supportive and not "pushy". He even arranged for me to take the car home the same day...he worked right through lunch for me and offered a suggestion on how to return my rental from Enterprise! Before I left he walked me through the process for servicing and offered to set up my first appointment. (The set-up of the service area has changed quite a bit since my last visit in 2006. At that time the service was wonderful and I look forward to working with the service dept. again) Juan provided for me service above and beyond the call of duty and I plan to recommend Juan (and Performance) to anyone who seeks a Toyota or Scion auto! More
My experience wit Toyota was awesome! I came in looking for a car that was suitable and affordable for me and my children. Toyota performance gave me just that. The service was excellent a I came in looking for a car that was suitable and affordable for me and my children. Toyota performance gave me just that. The service was excellent and I'm very pleased to have came to the right place for my very first car! Thanks again. More
The best experience prchasing a vehicle After visiting several dealers in recent weeks I have just purchased a vehicle from Performance Toyota. The process of completing this purchase was t After visiting several dealers in recent weeks I have just purchased a vehicle from Performance Toyota. The process of completing this purchase was totally different from any I have previously experienced. The sales staff and financial managers were friendly and helpful and all the financial negotiations were open and fair. I would recommend anyone considering purchasing a vehicle to visit this dealer for a totally new experience. More
Great Sales Person I really enjoyed workith with Brad on purchasing my new prius. He was very nice to work with and provided the information I requested in a timely fas I really enjoyed workith with Brad on purchasing my new prius. He was very nice to work with and provided the information I requested in a timely fashion. It was becuase of his salesmanship that I decided to purchase a car from Performance Toyota. More
Performance Toyota SInce the renovations were completed, the service department is accommodating, friendly and very comfortable. Entry into the building is cool...garag SInce the renovations were completed, the service department is accommodating, friendly and very comfortable. Entry into the building is cool...garage doors with big green arrows to show me the way and welcome me in. Great in bad weather, especially. The service guys are friendly and helpful. Customer lounge area is large, clean, has plenty of seats (soft chairs and small sofas), is bright and cheery, TV at one end, and elec. outlets for my cell charger. And, they provide free coffee! My wait time was shorter than I was expecting. Even when I left the building, the service guys were very nice. Could hardly be a better experience. More
new car buy it was a hassle free enjoyable experience to buy a car from performance Toyota, we where treated with respect and kindness and given a fair price from it was a hassle free enjoyable experience to buy a car from performance Toyota, we where treated with respect and kindness and given a fair price from the start. our sales person went out of his way to explain all the features of the car to me and then again when I brought my wife to see the car. thank you for making our car shopping enjoyable !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More