Performance Toyota

They lost our insurance cards and it took 4 hours to do a regular stare inspection. Just awful regular stare inspection. Just awful More

Excellent experience purchasing a 2024 Prius from Michael Owen's. Although it took some time to find the car I wanted, Michael's follow-up was excellent. He kept in touch until we found the right car. This i Owen's. Although it took some time to find the car I wanted, Michael's follow-up was excellent. He kept in touch until we found the right car. This is my 3rd Prius from Performance and I was very pleased with Michael's professionalism and courtesy. More

Buying experience with Michael Owens was great. He assisted us with all facets of our recent Toyota purchase, and enabled direct, after-purchase contact to address follow-up questions. He assisted us with all facets of our recent Toyota purchase, and enabled direct, after-purchase contact to address follow-up questions. More

Had a great experience working with Michael Owens for the purchase of my new vehicle! I would highly recommend Michael if you are in the market for a new car, he is super knowledgeable and made the process o purchase of my new vehicle! I would highly recommend Michael if you are in the market for a new car, he is super knowledgeable and made the process of getting my new car quick and easy! More

Dealership is awesome ! The service is excellent. You are kept up to date on your cars needs with reminders of service needs. Friendly informative staff! The service is excellent. You are kept up to date on your cars needs with reminders of service needs. Friendly informative staff! More

We bought first Toyota from Performance Toyota in Sinking Spring. Michael Owens guided us through the process. No pressure sales and very knowledgeable.. Highly recommend… Spring. Michael Owens guided us through the process. No pressure sales and very knowledgeable.. Highly recommend… More

Got my oil changed here in December. Have had nothing but issues since. Took it to another service center. First thing they asked me was Who Did My Last Oil Change? Showed me the filter Have had nothing but issues since. Took it to another service center. First thing they asked me was Who Did My Last Oil Change? Showed me the filter which was all bent because it was not installed Properly. This Dealership is The Worst!! More

I was visiting from FL and I took my Tundra in to have a wheel rotation noise diagnosed and repaired before I drove back to FL. The Service Advisor said that I needed new rear brakes, and the fluid in the wheel rotation noise diagnosed and repaired before I drove back to FL. The Service Advisor said that I needed new rear brakes, and the fluid in the front and rear differentials was low and needed to be replaced (which concerned me because I have my vehicle routinely serviced by a FL Toyota Dealer). Six hours and $1045 later they pronounced my Tundra fixed. As soon as I drove out of Performance Toyota the noise was still there! They did not properly diagnose or fix the problem I brought the Tundra in for! So I took it back and they put "chassis ears" on the truck to locate the source of the noise (which they should have done in the first place). After 2 hours of "testing" they said the rear wheel bearing was bad - $300 in parts and $500 for installation, after already spending $1K! They did say they would "work with me" on the labor given what I already spent. I had a tight deadline to return to FL, the wheel bearing parts did not come in before I had to leave. Since I can't practically get back to Performance Toyota the whole "work with me" goodwill is now - "too bad, you're not our concern anymore". Doing the right thing for their Customers is not in their playbook! More

Performance Toyota is the absolute worst. STAY FAR AWAY!! Terrible Customer service. Will never go back. From rude clerk, to attempting to charge a 3% surcharge to use credit card (really STAY FAR AWAY!! Terrible Customer service. Will never go back. From rude clerk, to attempting to charge a 3% surcharge to use credit card (really, it's 2022 and you want to charge to use a credit card), to not checking on rewards program after asking 3 people about it then being told the manager left already, call back tomorrow. And to top it off, ask me how long I have owned the car (bought it from you in 2012 and says that right on my receipt) then insinuating I don't know how to drive a stick. Ah, I have been driving a stick longer than you have been alive sir. NEVER again will I go there. Beware, customer service is non-existant and every complaints on Google says oh, we are sorry, please feel free to contact Jim and gives you his email. More

Best car buying experience ever. Jack made it easy. We love our new Toyota Venza Limited. Great product, great people great service. Thank you! Jack made it easy. We love our new Toyota Venza Limited. Great product, great people great service. Thank you! More