Performance Nissan

I purchased a 2023 Nissan Leaf a few weeks ago and, as fate would have it, this dealer had the exact model I had in mind that is a blue Nissan SV+ and the sales person I worked with, Roy Zarokyan met me a fate would have it, this dealer had the exact model I had in mind that is a blue Nissan SV+ and the sales person I worked with, Roy Zarokyan met me as I walked in and I already knew this would be a good experience which turned out to be an outstanding experience. Roy was kind, knowledgeable and spent a lot of time with me, explaining the Leaf. After the purchase, Roy called if there were any more questions I had. This experience was “over the top” with excellence that my husband also purchased a 2023 Leaf SV+ last week. If anyone needs or thinking about a new car, run, don’t walk to Performance Nissan and know that Roy, as well as the staff are all outstanding. More

Called and asked about ordering a new car. Asked on the phone if there was an upcharge and Tony said no. Drove half an hour to be told there's a 50k upcharge. Laughable. Keep looking. Find an Asked on the phone if there was an upcharge and Tony said no. Drove half an hour to be told there's a 50k upcharge. Laughable. Keep looking. Find an honest dealership More

Fantastic experience with David Rivera! He’s the best- knowledgeable, friendly and professional. So happy with my new car He’s the best- knowledgeable, friendly and professional. So happy with my new car More

Took my 2013 Nissan Pathfinder in on 11/02/2021 with a check engine light and was told that they need to do a diagnostic check to see the issue. After checks were supposedly done by them I was quoted near check engine light and was told that they need to do a diagnostic check to see the issue. After checks were supposedly done by them I was quoted nearly $1,000.00 to replace a sensor that they claimed was bad. They told me the sensor was replaced and the vehicle was ready to go. When I paid and picked up the car, the check engine light was still on and the vehicle was worse than how I dropped it off. Left the vehicle at the dealership and came back the next morning to see if they would look at it and fix the problem but instead of trying to remedy the issue they totally ignored me. I requested a refund on my payment and they flatly refused to do so. I was told by the service manager (Brian) that they have to wait on the original mechanic/tech that worked on the vehicle and he is not in to even look at it now. The customer service and work done at this dealership is terrible and reprehensible. They claimed they tried to fix the vehicle again and called me today(11/3/2021) to tell me that the vehicle was ready for pickup. I enquired about them fixing the vehicle and was told that there is sludge in the engine and they cannot fix it even after charging me to change a part and repair an issue that they clearly have NOT done. Totally dishonest and the worst experience I had at a car dealership. More

Leased a 2021 Rogue from here. Needed to be serviced four times within four months. I finally ended up going to a different dealership to get the service needed, After the third trip to Performance Nissan, f times within four months. I finally ended up going to a different dealership to get the service needed, After the third trip to Performance Nissan, for a foul odor (I was told the smell would “burn off “) that was coming from the car, the Reverse would not engage; Park, Drive, and Neutral all continued to work, Brian, the service manager, claimed it was because a sugary, sticky drink was spilled all over the shift assembly. Went to a different dealership, about the odor, and when they stripped the car down to the skeleton, they found no evidence of anything being spilled within or around the counsel. I have asked Nissan to please disassemble the shifter to see what caused just the reverse not to work. So far, they have refused and will not explain why. Perhaps because they know they are wrong? Perhaps because they do not care about customer service or xxxxxx people for money? This experience is the worst and I hope I can keep others from suffering as I have. More