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Performance Lexus Northern Kentucky (Formally Lexus RiverCenter)

Fort Wright, KY

Overview
Reviews
Vehicles
4.5
279 Reviews
Call Dealership (859) 474-1761

709 Wright's Summit Parkway

Fort Wright, KY

41011

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Showing 279 reviews

August 24, 2023

Nothing but excellence! Chris and Hannah in the service department are remarkable. My Lexus 350 ES is 12 years old and I will always keep going to this dealership. More

by C.patton3026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Hannah, Justin Lyman
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Aug 24, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

We're delighted to know that Chris and Hannah provided excellent service for your Lexus 350 ES at Performance Lexus RiverCenter. We appreciate the kind words, and look forward to seeing you in the future!

July 30, 2023

Lori was exceptional… she made the transaction process seamless and enjoyable. The manager was also very helpful. More

by Chidi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lori Ritchie
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Jul 31, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

We're so glad to know that Lori and our team provided you with stellar assistance at Performance Lexus RiverCenter. Thanks for the positive feedback!

July 22, 2023

First Class Experience. From the time I walked in until the car was delivered everyone was fantastic. More

by Jim M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Booth, Edward Ciulla
Report | Print
Jul 24, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Jim, thank you for the great review! We're so glad to hear that you had a first-class experience with us at Performance Lexus RiverCenter. It was our pleasure serving you, and we hope to see you again in the future. Have a wonderful day!

July 10, 2023

Fantastic service. Great experience. Staff is extremely knowledgeable, helpful and attentive. I really appreciate Performance Lexus RiverCenter and highly recommend the More

by jmfcrna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Girmann
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Jul 11, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Thank you for the fantastic review! We're glad to hear that our staff at Performance Lexus RiverCenter provided you with a great experience and excellent service. Your recommendation means a lot to us. Drive safely, and we hope to see you again in the future!

July 08, 2023

The service was outstanding! Every staff member was courtesy, helpful and friendly! The carwash was great and the total atmosphere was welcoming. More

by awgoodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Massey
Report | Print
Jul 10, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Thank you for the great review! We're so glad to hear that our team at Performance Lexus RiverCenter provided outstanding service and made you feel welcome here. Drive safely, and we hope to see you again!

June 28, 2023

The service at Lexus RiverCenter is outstanding. They go over and beyond with service. The car wash was a very nice surprise. More

by Kristy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hannah Wright
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Jun 28, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Thank you for the 5 stars and shoutout to Performance Lexus RiverCenter! We appreciate your feedback!

June 26, 2023

You couldn't ask for better service always there to help and answer questions. Thanks More

by joannkfair
Workmanship
Recommend Dealer
Yes
Employees Worked With
Justin Lyman, Hannah Hope
Report | Print
Jun 27, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Performance Lexus RiverCenter!

June 01, 2023

All in all the experience ended up very well. Enjoying the ride and the comfort of the car. More

by rick.pappaw68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beth Schoen, Phil Booth
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Jun 01, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Thanks for working with the Performance Lexus RiverCenter team. We appreciate your support!

May 02, 2023

The team at Lexus Rivercenter provided friendly support throughout the process. I appreciate all the time and care they put into creating a positive experience. More

by Lydia20
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anton Nosov, Brent Smart
Report | Print
May 02, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

We're so pleased to hear that you had a great experience with us here at Performance Lexus RiverCenter. It means a lot to know that our team provided you with friendly support and created a positive experience. Thank you for taking the time to share your feedback with us!

March 24, 2023

I have been very happy with service at this dealership. I have seen several of the folks and have never had a bad experience. A shout-out to the workers behind the scenes who send the video and explain exa More

by Deby Weik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Weber
Report | Print
Mar 24, 2023 -

Performance Lexus Northern Kentucky (Formally Lexus RiverCenter) responded

Hi Deby - Thank you so much for leaving Performance Lexus RiverCenter a five-star review! We are elated to hear that you are satisfied with your experience and our team. We look forward to seeing you at your new location!

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