Performance Kings Honda
Cincinnati, OH
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Great customer service. Good price on vehicle. I feel well taken care of thus far in the process and currently have no issues. All four people that I worked with handled everything well with no issus. Gu well taken care of thus far in the process and currently have no issues. All four people that I worked with handled everything well with no issus. Gulia originally contacted me and got me pre-appreoved based on an internet query. When I called back, Ryan took over from there and worked with the lender to get more of what I needed in the deal. Bob got all of my paperwork together all the while keeping me informed. Jenni took care of everything quickly and professionally. More
Purchase of this vehicle went very smoothly and the Honda sales team worked hard to get me just the vehicle I wanted without a high pressure sales pitch. I also must say how I appreciate your excellent serv sales team worked hard to get me just the vehicle I wanted without a high pressure sales pitch. I also must say how I appreciate your excellent service team and that is what further pushed me to stay with Honda rather than purchase another similar vehicle. More
Extremely friendly and helpful service. Felt very comfortable and not pushed towards making any purchase, acted simply as a very knowledgible guide. I am very pleased with Kings Honda and would defin comfortable and not pushed towards making any purchase, acted simply as a very knowledgible guide. I am very pleased with Kings Honda and would definitely reccommend it to all my friends and plan to return in the future. More
Jenny was extremely helpful and pleasant. I was on time for my appointment. Jenny took all the information that I gave her verbally and also what I handed to her... she looked everything up on the comput for my appointment. Jenny took all the information that I gave her verbally and also what I handed to her... she looked everything up on the computer and was able to give me some discounts right off the bat... she could see why I had brought the car in. She gave me an estimate and I was able to sit comfortably, drinking coffee in the waiting area - the wait was almost exactly what she told me... the charges came in under estimate... all work was complete... I was pleased that I did not need more work done and that Honda did not try to get me to do things that did not need to be done. Jackson worked on the car and I assume he did a good job. The AC was not working when I brought the car in and the wipers were a disaster - both were working when I left and the car just felt better and I had peace of mind that I did not need brakes at this time... all well well and I was in and out in 90 minutes... good job!!! More
After shopping around, I walked into Kings and was greeted by Marcus Campbell. He was extremely helpful and answered my questions in a timely fashion. I wanted to make a deal and he made sure that it greeted by Marcus Campbell. He was extremely helpful and answered my questions in a timely fashion. I wanted to make a deal and he made sure that it got done for me today. I am really pleased and will recommend Marcus and Kings to anyone I can. I am in sales and Marcus was professional, pleasant and very easy to work with. He went the extra mile to make sure that I got what I wanted. I never got that "ick" feeling that you someimes get working with sales people. Overall, I couldn't be happier and I really can not say enough about Marcus and this experience. We will be purchasing another vehicle within a few months and we will visit Marcus and Kings again at that time. More
Chris Metz is the best service manager I have ever seen. He spends time with customers explaining all the work done. He is patient and courteous. Kings Honda should be proud of him. Josh the mechanic is ver He spends time with customers explaining all the work done. He is patient and courteous. Kings Honda should be proud of him. Josh the mechanic is very knowledgeable and a great mechnic. If he fixes something, you know it will be right More
Jason has provided outstanding service since I have owned my Odyssey. For example, I can recall one service experience involving my transmission. The transmision needed to be replaced. The transmission was my Odyssey. For example, I can recall one service experience involving my transmission. The transmision needed to be replaced. The transmission was just out of warranty. Jason called Honda and explained that I was a long time loyal customer. Honda agreed to cover the replacement of the transmission. This is just one of many examples of Jason taking care of the customer! More
Excellent service, found my car fast. This is obnoxious, requiring 250 characters to complete this survey. It's almost as bad as waiting for the dentist. At least they provide old magazines to pass the ti requiring 250 characters to complete this survey. It's almost as bad as waiting for the dentist. At least they provide old magazines to pass the time. I'm nearing the end now, thanks for the counter. More
Both Kris the manager as well as Larry Etter were just EXCELLENT is their professionalism. I was so impressed with their ability to get where we needed to be in price and make us feel great about our pur EXCELLENT is their professionalism. I was so impressed with their ability to get where we needed to be in price and make us feel great about our purchase. I would highly recommend Kings Honda! Larry took a great deal of time explaining all the details of my new CRV! Something my previous car salesman DID not do! I also felt really good about my purchase when I walked out the door! Thanks HONDA! More
Both salesmen continued to look for the type of used vehicle that we were wanting. Several other dealerships had simply told us they had nothing on the lot like what we wanted and stopped there. The K vehicle that we were wanting. Several other dealerships had simply told us they had nothing on the lot like what we wanted and stopped there. The Kings salemen understood what we were looking for a continued to watch for a matching vehicle for us. More