Performance Kings Honda
Cincinnati, OH
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It was a great experience. My daughter and I visited on a Friday to test drive some used cars and she found one she liked. We checked out a different dealer that day, but she still loved the one at Kings Hon Friday to test drive some used cars and she found one she liked. We checked out a different dealer that day, but she still loved the one at Kings Honda. So on Saturday we brought my husband with us and we drove the same used car again and he liked it. He doesn't like to "play games" or spend hours negotiating and he had brought some newspaper ads along with to use to get the trade-in price we wanted on our 1999 Honda Accord, as well as new car prices to compare to the 2008 vehicle we wanted to buy. After only about 15 minutes of negotiation, we got the price WE WANTED, both for the trade-in and the new purchase. My daughter is absolutely thrilled, she LOVES her new (used) car. More
The staff was very friendly and helpful. They made buying a used car quick and painless and were not high-pressure. I feel like we never get a lot of pressure from salesmen at Honda dealers, probably buying a used car quick and painless and were not high-pressure. I feel like we never get a lot of pressure from salesmen at Honda dealers, probably because the cars are so popular and sell easily. We went with the intent to just price and compare but we found a good deal on the type of car we were looking for. More
We had a fantastic experience working with Gulia and Ryan at Kings Honda. Although we spent more time with Gulia, Ryan's timely information and discussion with my wife was a very important part of our decisi at Kings Honda. Although we spent more time with Gulia, Ryan's timely information and discussion with my wife was a very important part of our decision. It was a good team approach and we appreciated how diligent they were in answering our questions and working with us to make the sale possible. We felt like we got the car and warranty we wanted at the price we wanted. The Dealership was clean, had a place for my kids to play, making the experience very nice. Mike in finance was also a class act. Very nice and professional. More
I have been to a number of dealerships and I am very impressed with both the sales and service departments. I was recently in for service on my Honda Pilot and I can't say enough about the level of prof impressed with both the sales and service departments. I was recently in for service on my Honda Pilot and I can't say enough about the level of professionalism I was shown by Steve Hamblin. He treated me with such respect and answered all my questions promptly and patiently. The service manager Chris as well as the entire staff made the whole experience a good one. Your department is an example of how customers should be treated and I thank you. Sincerely, Barclay Campbell More
The entire process took way to long for reasons that I am not aware of. Perhaps it was just the weather or the threat of another tornado. This is the thrid Hoinda we've bought from this dealership so we mus not aware of. Perhaps it was just the weather or the threat of another tornado. This is the thrid Hoinda we've bought from this dealership so we must like them. Tara was great. Very friendly, attentive, thorough, and quite good looking. Would recommend her to others. More
My sales person, Mac, was very helpful and did whatever he could to get me in the payment that I needed. I love my new Fit. The only down fall was that I had to come back to resign finance papers. I und he could to get me in the payment that I needed. I love my new Fit. The only down fall was that I had to come back to resign finance papers. I understand it sometimes happens, but it would be great to have all this taken care of at purchase of the car. More
I came into Kings Honda looking for a specific vehicle advertised on Cars.com but it had already been sold. Mr. Mark Malone (salesman) suggested a couple of similar alternatives on the lot and offered wh advertised on Cars.com but it had already been sold. Mr. Mark Malone (salesman) suggested a couple of similar alternatives on the lot and offered whatever help he could. Mark became for me the most accommodating and helpful car salesman with whom I have ever dealt. He gave me the opportunity to test drive vehicles of interest with no hassle and granted me the space I needed to evaluate, compare and decide. He should give lessons in car salesmanship. Kings Honda as a whole was accordingly helpful, accommodating and friendly. The mechanic with whom I conferred about the car I ended up buying was thorough and courteous, as was the service representative (Dennis) who received me post-sale for a couple of minor issues. There was a little snarl relative to the method of payment that I desired to use for the purchase but this was resolved without undue trouble within a day. There were a few minor oversights in the preparation of the car relative to the Honda Certified checklist that were discovered prior to the purchase and afterwards (missing valve stem caps, corroded battery terminals, missing interior fuse panel cover, spare tire under-inflated) but Kings Honda has been prompt to address these without controversy. I further, based upon their performance to date, would expect them to similarly address any other such issues in the future. The dealership showroom and customer accommodations were great; the availability of fine coffee and internet service in a clean, professional environment could make a man swear off designer coffee shops. Overall, my experience with Kings Honda was very good to excellent. I would highly recommend them to a friend. More
The sales department was helpful, provided answers to all of our questions regarding the new Honda Pilot we purchased, they were patient when negotiating the price/lease, and they provided excellent customer of our questions regarding the new Honda Pilot we purchased, they were patient when negotiating the price/lease, and they provided excellent customer service. John Flint and Chris Pieratt were kind and knowledgeable and helped guide us through the process of purchasing the Pilot. They spent a considerable amount of time explaining features of both the Honda Pilot and the Odyssey, which was the other vehicle we were interested in purchasing. We felt like we made an informed decision when making the final decision to go with the Pilot, and we felt that the sales men were more than helpful in that decision making process. More
I would definitely recommend Kings Honda because their employees are knowledgeable an friendly. From the get go, I knew that Nathan would be able to help me pick out a car to meet my needs and my budget. employees are knowledgeable an friendly. From the get go, I knew that Nathan would be able to help me pick out a car to meet my needs and my budget. The facility is nice, clean, and has a very comfortable atmosphere. I'm very pleased with my experience. More