
Performance Kings Honda
Cincinnati, OH
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Extremely accomdating. Handled all negotiations by email and phone. Total time at dealership less than 1 hr. best deal out of 5 local dealers. Very friendly and helped with special issues. and phone. Total time at dealership less than 1 hr. best deal out of 5 local dealers. Very friendly and helped with special issues. More
I was helped immediately as I got in to the dealership, not like other dealers. I did not have to approach any sales person they approached me. The service was very friendly and knowledgeable about the car not like other dealers. I did not have to approach any sales person they approached me. The service was very friendly and knowledgeable about the cars sold. There was no hesitation for a test drive; I actually tested 4 different cars. I went in without a specific car in mind, but I did know what I needed in the car. The sales person suggested the 4 models I tried according to my needs. I finally decided on one of the ones suggested. Excellent service, I only wish that this type of attention to detail and excellence in service would be the same every were I went. Thanks for outstanding service. More
We purchased a Lexus from Al Glover. He was extremely friendly and very helpful. We would highly recommend him to anyone IF he worked at a different dealership. Dealing with his manager Kris McNeal was n friendly and very helpful. We would highly recommend him to anyone IF he worked at a different dealership. Dealing with his manager Kris McNeal was not a good experiance. He was very rude and spoke poorly. I understand there is only so much a person can do, however, Mr. McNeal was just down right RUDE. I do suggest if you plan to purchase from Kings Honda to work Mr. Glover and another manager. More
My wife and I have dealt with Bob Moeller for 25 years and could not hope for a better salesman. We will continue to deal with Bob in the future without reservation. and could not hope for a better salesman. We will continue to deal with Bob in the future without reservation. More
We were looking for a reliable family car that would be great in all weather conditions. The Honda Pilot fit those needs. The entire team at Kings Honda were fantastic people to work with during our car bu great in all weather conditions. The Honda Pilot fit those needs. The entire team at Kings Honda were fantastic people to work with during our car buying adventure. We never once felt like we were negotiating a bad deal. Bob Moeller was an extremely knowledgable, friendly, and fair salesman. Bob gave us honest opinions and helped us choose the right car for our family. I would buy from Bob Moeller and the Kings Honda team again. More
The dealership was very helpful and did an excellent job of making a comfortable sale. Ron walked us through all of the great features of the new Civic and introduced us to the service department. The entir of making a comfortable sale. Ron walked us through all of the great features of the new Civic and introduced us to the service department. The entire staff, from the time we walked in, was very helpful and courteous. More
Glen was the highlight of this process. As the sale rep, his communication was prompt and accurate. He offered the first good deal on the van I was looking for via the internet. I knew precisely what mode his communication was prompt and accurate. He offered the first good deal on the van I was looking for via the internet. I knew precisely what model/color and a price. When that van was not available, he really went above and beyond to keep the deal. I was willing to move onto the next dealer, but he made such an impression, I decided to keep my business with Kings. Glen found a van, but told me it was a dealer swap and would be a day or so delayed. My wife and I went to the dealership on a Friday evening. The entire process including the finance office went well. John Clark too was a pleasure to deal with. I felt good about my experience at that point. It would not last. Over the next several days, I could not get an accurate status on the van's location. I was told "its on a truck, but we're not 100% sure where." I made numerous calls, very few were returned, both at Kings and the trading dealer Performance Honda. We were down to one car (made sure the dealer knew this) and was offered nothing in the way of compensation- be it a rental, free oil change. Nothing. So, good price, GREAT salesman in Glen Standafer! Otherwise, terrible experience, terrible management. More
Rob was a pleasure to work with and answered our questions as best he could. John did a great job and the finance person and was very peronable to work with. Marc filled in for Rob when he was with questions as best he could. John did a great job and the finance person and was very peronable to work with. Marc filled in for Rob when he was with other customers to help get us acquainted with our new Odysseys technology. More
People are very kind and love to help us. They explain every thing, tall you all the information about the car and when i have the problem to pick up the car, they will go find a way to solve it. every thing, tall you all the information about the car and when i have the problem to pick up the car, they will go find a way to solve it. More
The transaction was extremely quick. In fact, I drove into the dealership in a 2009 Civic and drove away in a 2012 Civic. I told the sales rep what I was looking for and what I expected to pay. We were into the dealership in a 2009 Civic and drove away in a 2012 Civic. I told the sales rep what I was looking for and what I expected to pay. We were able to work out a deal. This is my 5th auto lease from this dealership. I am extremely pleased with both sales and service. More