Performance Kings Honda
Cincinnati, OH
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Was looking for a used Suv. Nicole Landers was a our sales person and she was very helpful. Even hunted down a dvd for us to test the player in the car. She was kinda thrown into the mix and wasnt who I sales person and she was very helpful. Even hunted down a dvd for us to test the player in the car. She was kinda thrown into the mix and wasnt who I had been talking with over the phone, but she was able to answer almost every question we had about the vechicle. And the ones she wasnt able to answer she found out very quickly. If I ever had to buy another vechicle I would definitly come back to Kings Honda and work with Nicole again! Also Jenni Hoskins in accounting went above and beyond to help us with our loan. And to make sure I was able to take the car home that night, but go thru my credit union for the loan the next day. More
I gave all 5's on the ratings because my experience with both Terry and Jenni was exceptional. They did a great job and I will be back when it's time to buy my next car. I would like to note one issue both Terry and Jenni was exceptional. They did a great job and I will be back when it's time to buy my next car. I would like to note one issue. I arrived at my scheduled appointment about a half an hour early and Terry was helping another customer. This was no issue as I was there early and had no problem with waiting. In an effort to start the process with me, Ron Soroka sat me down and started to work with me. It was clear that he lacked motivation to make my experience pleasant and even seemed to be a bit put off by having to help someone else's customer. This certainly gave me pause about my decision to purchase from King's Honda. More
Nicole was great to work with. She worked hard to get me a great deal. After the sale, she was readily available to answer any questions I had about my new CR-V. a great deal. After the sale, she was readily available to answer any questions I had about my new CR-V. More
Sales personnel were very knowledgeable, accommodating, and appropriate. Never felt pushed to make any decision on purchase. Excellent service. Good follow up. Would recommend to a friend. and appropriate. Never felt pushed to make any decision on purchase. Excellent service. Good follow up. Would recommend to a friend. More
I had a very positive experience at kings Honda. The employees were friendly, responsive, and willing to take time to answer questions. The price was not only fair and competitive but better than most d employees were friendly, responsive, and willing to take time to answer questions. The price was not only fair and competitive but better than most dealerships. I have already recommended this dealership and will likely recommend it again. More
We have been getting cars from Bob for over 20 years (starting at Century Honda) and will keep going back - even our grown kids are going to him now. Bob is easy to work with and really listens to what (starting at Century Honda) and will keep going back - even our grown kids are going to him now. Bob is easy to work with and really listens to what you need and can afford. If you want to avoid salesmen that are pushy and always going for the hard sell, Bob is your man. Service at Kings is also great. Friendly, fast and willing to work you in if there is an emergency. More
Rob and Bob were great. I would recommend them to future potential Honda buyers. The finance advisor I met with was very helpful as well. I have switched from owning Nissan cars to now owning Honda. potential Honda buyers. The finance advisor I met with was very helpful as well. I have switched from owning Nissan cars to now owning Honda. More
Daniel Wright met my wife and me in the lot even though it was close to closing. Other dealership (Toyota) gave me a business and said to "come back tomorrow". I threw the card away. We got a test drive it was close to closing. Other dealership (Toyota) gave me a business and said to "come back tomorrow". I threw the card away. We got a test drive, saw different colors, and the next day he recommended to drive the Odyssey over to Toyota to compare side by side. My wife n kids really enjoyed that! In the end Kings Honda got me the exact one I wanted at the price I wanted! No hassle, closed quickly! More
Bob was very helpful and courteous throughout the buying process. He used clear language when describing the details of the sale, and he did not pressure me in any way. I would highly recommend him to my fr process. He used clear language when describing the details of the sale, and he did not pressure me in any way. I would highly recommend him to my friends and family. More
My husband I visited Kings Honda for a used car. There was a car that we were interested in and took a test drive. Our sales person, Al Glover, was very helpful and made the process smooth and fun. We e was a car that we were interested in and took a test drive. Our sales person, Al Glover, was very helpful and made the process smooth and fun. We ended up purchasing the car and left the dealership with a big smile. In fact, we were so impressed with the customer service, we went back and picked up our 2 boys from home and took them back to meet our sales person. My youngest left the dealership saying "I really like Al Glover". After a couple of days, a light came on the car requesting service. We contacted our Sales Person and ended up taking the car to their service department. The news we received was not good and not what we wanted to hear and anticipated an uncomfortable situation. We were speechless on the great customer service and character of the General Manager, Andy French and how he handled the situation and we were very pleased, if not over joyed. We instantly became part of the Kings Honda family. We are still in awe of the whole customer service at Kings Honda and we will be spreading the news to our friends and family. We have 2 future drivers in the family and they will be joining the Kings Honda family as well. Thanks again Al Glover,Sales Person and Andy French, General Manager for making the whole car process smooth and enjoyable!!! !!!!!!!!!!!!!!!! The Lockwoods More