Performance Kings Honda

I bought a used CERTIFIED car (2009 Honda CR-V) from this dealer and had to go to service the next day to have a rear latch repaired. I also discovered the brakes were vibrating and after MUCH hassle they f dealer and had to go to service the next day to have a rear latch repaired. I also discovered the brakes were vibrating and after MUCH hassle they finally agreed that the brakes rotors were rusting and the pads needed replacing. I hadn't even had the car for 24 hrs and they didn't want to fix the brakes even though they admitted they were vibrating. I questioned the dealership whether or not my car had REALLY gone through a 150 point certified inspection. I seriously doubt it because when I got home, I discovered CD's in the cd player that were from the previous owner, along with trash in the back seat pockets and dog hair under the seats. When I asked for the inspection sheet they said they would mail it to me which they did with NO signature from the technician or date....pretty suspicious! The staff(both service and sales) were avoiding me the whole time I was there, although my sales guy (Mark) did talk to me a couple times. At this point, however, I think the higher managers were dealing with the situation behind closed doors. After waiting for 5 hrs at the service with no offer of a rental or courtesy van, I finally got my car and left. I would be very careful when buying a CERTIFIED car from this dealership! I have purchased many certified cars in the past and don't mind paying a little extra for that expectation of having a well running car that went through an extensive inspection. I just want an honest deal and I want what I paid for....not sure Kings Honda is the place to get it! More

Gulia and Bob were both great to work. They made the process of purchasing our new honda a pleasure. Everyone that we dealt with from sales to finance made the whole process painless. We would highly re process of purchasing our new honda a pleasure. Everyone that we dealt with from sales to finance made the whole process painless. We would highly recommed Kings Honda to anyone. More

Bob: Thank you for your help in buying my new car. Bob: Thank you for your help in buying my new car. You made it easy and I got a fair deal with no hassle. Vince Demasi Bob: Thank you for your help in buying my new car. You made it easy and I got a fair deal with no hassle. Vince Demasi More

I usually dislike negotiating for a new car; however Terry Simpson made it pleasurable without all the haggling over the price. I went to King's Honda because my lease was almost up and I wanted to get Terry Simpson made it pleasurable without all the haggling over the price. I went to King's Honda because my lease was almost up and I wanted to get an idea of which model to purchase. Terry found the exact car I wanted, had it ready for pick up in 5 days, and eliminated all the end of lease procedures that Honda Financial required. I literally turned in my old car, signed, and drove away. Thanks for the pleasant experience. See you in 3 years. More

Had a great experience at Kings Honda. Terry was very knowledgeable and did not pressure me at all. Overall, I would buy from Kings Honda again in the future. knowledgeable and did not pressure me at all. Overall, I would buy from Kings Honda again in the future. More

My experience with Tony Baxter, and Kings Honda, was nothing but positive. Tony was knowledgeable, kind, and focused on my needs. I didn't feel pressured at all into making a decision; I was afforded al nothing but positive. Tony was knowledgeable, kind, and focused on my needs. I didn't feel pressured at all into making a decision; I was afforded all the time I needed. The transaction itself was swift and painless. In addition, I got a great deal. I would definitely recommend Kings Honda, and especially Tony Baxter, to anyone looking for a new vehicle. More

Nicole was a real advocate in finding the exact vehicle we desired, was friendly and professional in her responses, and secured a price on our Odyssey that could not be matched by any other local, or regio we desired, was friendly and professional in her responses, and secured a price on our Odyssey that could not be matched by any other local, or regional dealer. John Clarke insured that the finance session was as quick, sociable, and painless as could be expected. More

The facility was clean, all staff were friendly and helpful. Follow up was prompt with full commitment to the customer. This is my fifth Honda and fifth dealer given how our jobs have relocated us. Hon helpful. Follow up was prompt with full commitment to the customer. This is my fifth Honda and fifth dealer given how our jobs have relocated us. Honda continues to be dedicated to its customers and product. The staff at King sowed this verbally and in modeling good customer service. From the manager to a man we talked with doing general clean up, all demonstrated good customer service. More

Larry was great! He was very personable, quite helpful Larry was great! He was very personable, quite helpful and considerate - before, during and after the deal. He even gave me the dealer's number Larry was great! He was very personable, quite helpful and considerate - before, during and after the deal. He even gave me the dealer's number, his cell phone number and his home phone number, in case I needed something, very impressive! Everyone was very friendly, but I don't remember everyone's name. The finance guy came out and talked with us, his idea of leasing it made a lot of sense. Not very much pressure. The only negative was someone should have said, somewhere along the way, that the financing may not go through since it was a Saturday. I was trying to get the loan all on my own; and since I do my banking online 24/7, I didn't realize it may not work. Jenny, the finance person, made several calls to recitfy the situation and even called my work - which I WAS NOT happy about. When I returned the call, Jenny was not as caring as she had been on Saturday. She was insistent that my husband come back up to Kings Honda immediately to sign some papers, I tried to explain that he works in construction and to get back up there before Saturday, may not be so possible; she was insistent. As it turned out, my husband did get home early enough and wasn't too tired to make the drive up there to sign the papers. So alls well that ends well. More

Daniel did a great job - he is a 5 star employee - very friendly and new exactly what I wanted in a new car. Thank you. AJ Forsythe friendly and new exactly what I wanted in a new car. Thank you. AJ Forsythe More