
Performance Kings Honda
Cincinnati, OH
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I haven't bought a car in over 13 years. So when I went to King's Honda, I really had no idea what to expect. Syed (salesman) was extremely friendly, and answered all of my questions about the car. Af went to King's Honda, I really had no idea what to expect. Syed (salesman) was extremely friendly, and answered all of my questions about the car. After my test drive, he was quick and efficient with the paperwork process. I worked with Darla for the financing, and she was fantastic! I have pretty poor credit, and she worked for over an hour contacting multiple lenders to get me the best possible deal. She even took me back out to the lot to show me other cars in my price range, looking for the perfect car. In the end, I ended up purchasing the car I originally test drove. Neither Syed nor Darla ever made me feel pressured to purchase a car, and Darla was very careful to make sure I was comfortable with my payments. When it comes time for my husband and daughter to buy a car, we will definitely be going back to King's Honda, and working with Syed and Darla again. More
JEFF KAPLAN WAS AWESOME AND A PLEASURE TO WORK WITH .... I KNEW HIM FROM PERFORMANCE AND WAS GLAD HE MOVED TO KINGS HONDA ... HE FOUND THE COLOR CAR I WANTED AND MADE THE PROCESS SMOOTH !! I KNEW HIM FROM PERFORMANCE AND WAS GLAD HE MOVED TO KINGS HONDA ... HE FOUND THE COLOR CAR I WANTED AND MADE THE PROCESS SMOOTH !! More
I had printed an add offer from another dealer that was a lot further away from me. Just to see what would happen, I took it to Kings Honda since is was just a few miles from where I lived. I took it to the lot further away from me. Just to see what would happen, I took it to Kings Honda since is was just a few miles from where I lived. I took it to the first salesperson I encountered and said if they would match it, I would drive away with a new Honda. Dustin tells me, ok, lets see what we can do. He took the add to the finance guys and led me off to look at the cars. I picked the one I wanted and then waited on the finance guys. I fully expected them to say they couldn't really match the add because it wasn't the exact same car and options, etc ... but to my surprise, they matched it to the penny. Not $5 more a month or more down payment. Right to the penny. They were even low key when it came time to offer me all the extra stuff like extended warrant or other options. They took my first "no" and let it go. An hour later, after a soda and some cookies, I got my nice clean car with a full tank of gas and away I went. Could not have been happier with Kings Honda and Dustin. Will definitely recommend and use them again in the coming years. More
I dropped the car for the service of muffler. I had to change whole muffler system because the pipes were totally ripped or splitted. I paid more than $700 for the service. HOWEVER, the problem was not th change whole muffler system because the pipes were totally ripped or splitted. I paid more than $700 for the service. HOWEVER, the problem was not that. When I got the car back, the engine light was on which was not on when I dropped. So, I asked, but they were like " NO, it was already on". they kept saying it. I am not a stupid, if it was already on, I would have already asked them when I dropped it. And they said that it is problem with Oxygen sensor heater...and they asked for more than 400$ in order to change Since, I was busy, I didn't want to argue. So, I took it back and was driving without fixing it, few days ago, I went to different auto shop and asked for checking, and they said few option why the oxygen sensor might be on, one of the option they said is muffler. I mentioned that I changed whole pipes..and the auto shop technician told me that muffler might caused the issue and asked me to bring the car back to the dealer. Also, the technician told me that it would not cost $400.00..the oxygen sensor normally cost $50-100... So, I called the Kings honda and asked for the General Manager, who were out of the office, Mike, I left my voice message with my phone number. But I didnot get anything back. I am trying to call Honda and ask for their opinion. ---------------------------------------------------------------- This was a my review on Kings Honda, however, they contacted me back and took care of the situation with great services. So, I changed the overall review Thanks More
I had a wonderful new car buying experience at Kings Honda. I sent a request for an e-quote on a 2013 Honda Fit, and Gulia Petalver responded quickly with a firm number (other dealers called, wouldn't g Honda. I sent a request for an e-quote on a 2013 Honda Fit, and Gulia Petalver responded quickly with a firm number (other dealers called, wouldn't give me actual number, wanted me to make an appointment before providing a quote, etc.). Gulia called and suggested I come in that evening. When I met with her she was friendly, informed about the vehicle, and reasonable when negotiating my trade-in. I never felt pressured or like I was "playing games." The financing process also went quickly and smoothly. I was very pleased with the overall experience and would highly recommend Kings and sales person Gulia Petalver to anyone looking for a Honda. More
Everything was great, Dustin did a great job listening to my needs and finding a car to fit those. He was open to understanding my situation and finding the best deal for me. He was great. my needs and finding a car to fit those. He was open to understanding my situation and finding the best deal for me. He was great. More
My experience with this group of folks was great. They were friendly, well informed and made sure I was well informed also. They were able to answer any questions I had and work within my budget. They a were friendly, well informed and made sure I was well informed also. They were able to answer any questions I had and work within my budget. They also gave me information on other services offered for maintenance later. I had also forgotten an item in my previous vehicle that was returned to me promptly. I will return to Kings Honda for my next vehicle purchase. More
We inquired about a new Honda Pilot via internet due to a busy time of year for us. We previously visited in the spring as we were trying to figure out what kind of car we wanted and whether the value was r busy time of year for us. We previously visited in the spring as we were trying to figure out what kind of car we wanted and whether the value was right. Al worked with us in the spring and on our most recent visit. He was a tremendous asset to us, easy to work with, and patient while we figured out what would be the best value for our family. We received the internet quote from Gulia who also gave us other comparables and followed up as we requested. Jeff Butler also followed up via email to make sure everyone was being helpful, which they were. Finally, the finance mananger who made completing the deal a walk in the park was Todd. We received the service, respect, patience, price, and honesty which I was hoping for! More
Al Glover was recommended to me by a co-worker. He actually came in on his day off to meet with me. He is very personable and helpful. Would send anyone who is looking for a vehicle to this dealership actually came in on his day off to meet with me. He is very personable and helpful. Would send anyone who is looking for a vehicle to this dealership. More
Honestly, Steve was a great salesman. He gave no pressure, was honest, informative, and awesome. Made the entire experience smooth and fun. He even put some balloons on my wife's car that made her g pressure, was honest, informative, and awesome. Made the entire experience smooth and fun. He even put some balloons on my wife's car that made her giggle with joy. Great guy, and would definitely buy from him again and recommend him. Will processed our paperwork. He was a great guy. Class act, lade back, and enjoyable. He was very clear and made the financing actually a pleasure. He was also very knowledgeable about the extended warranty. He answered our question and left no assumption remain on the table. He curbed our scepticism and helped us be worry free. More