Performance Kings Honda

Good Experience It was a good experience buying my new car from Kings Honda. Your specialist Mr. Phill Gellman was very friendly and helpful through out the process. It was a good experience buying my new car from Kings Honda. Your specialist Mr. Phill Gellman was very friendly and helpful through out the process. More

Sales Experience on recent purchase of 2014 Honda CR-V Dear DealerRater.com, Buying new car is a first-time experience for me since I normally do not believe in the value of driving a car off the lot and Dear DealerRater.com, Buying new car is a first-time experience for me since I normally do not believe in the value of driving a car off the lot and watching its pricing drop due to simple ownership. Used cars have always been my economic base-line. Last week was a new experience: we purchased a NEW Honda from Kings Honda! I think we can “blame” Rob Larson since he was the one who felt that rather than go for a minor adjustment to the bottom line of a very nice, used 2012 CR-V we could trade-in our recently damaged old Toyota Sienna and drive out with a NEW Honda CR-V! My husband had purchased a used, 2009 Toyota Camry Hybrid Sedan with 44k miles on it and if we got a new car it would be a good fit to both the years and the number of miles on his. This underlying metric was one reason for buying a much newer car. The second was it is off my “bucket list”. We found that the combination of Rob Larson and Christie Cartolano as a “sales team” worked for us by combining salesmanship and client communication. One was always available. I liked having a female consultant working with the “husband/wife” purchasing combo; it helps to establish a bond to both the sales group and the dealership. We have not used Kings Honda as a dealership in the past but we have high hopes for a future service relationship. Richard and Dene Alden More

Very easy to do business with. I went to trade in my car for a new one for my daughter's birthday. The dealership was incredibly busy when I arrived and I fully expected to have a I went to trade in my car for a new one for my daughter's birthday. The dealership was incredibly busy when I arrived and I fully expected to have a long wait. Robert Larson helped me almost right away and we had the car picked out and the deal completed within an hour. He came up with a great idea on how to surprise her when we arrived the next day. He had the car ready with balloons, a sign and a plan. We had signed the paperwork shortly after and was out with her new car within a half hour. More

Great Experience! Just purchased a new car from Gary at Kings Honda. He and Jonathan were great to work with. They both really went above and beyond to find the exact Just purchased a new car from Gary at Kings Honda. He and Jonathan were great to work with. They both really went above and beyond to find the exact car I wanted (they didn't have it in stock) and keep me updated throughout the process. When I arrived to take delivery of the car, all the paperwork was ready to go right when we showed up and we were out the door in about 45 mins with our new car. All around great car buying experience and really appreciate their hard work to put everything together. Thanks to Gary, Jonathan, and their team! More

Great Service by phil Phil did a great job and will definately be recommending him. He helped us purchase a certified pre-owned Honda Pilot Touring with low mileage for a g Phil did a great job and will definately be recommending him. He helped us purchase a certified pre-owned Honda Pilot Touring with low mileage for a good price. More

Thank you I knew what I wanted before I arrived at the dealership. John Deluca greeted us, and picked out a car based on what I was looking for. We test drove i I knew what I wanted before I arrived at the dealership. John Deluca greeted us, and picked out a car based on what I was looking for. We test drove it, then figured out the financing. Everything went perfect, they detailed the car and I drove off getting exactly what I wanted, Thank you everyone. More

Purchase a Honda Civic - The worst experience ever I recently went to Kings Honda to assist a relative in purchasing a Civic. (First time purchase) The car was not serviced so the electronics were not I recently went to Kings Honda to assist a relative in purchasing a Civic. (First time purchase) The car was not serviced so the electronics were not functioning when we test drove the car. It took over 4 hours to finally complete the transaction, however the vehicle was not going to be ready until the next day, The service dept was closed and nothing had been done to ready the vehicle. We were not offered a loaner. The individual who was to deliver the car at 9:30 AM, the following morning didn't show up until after 1:00 PM without the car. It took another 2 hours to actually get the car once finally at the dealership. When following up on the status of the car on the 2nd day, I was lied to by the receptionist and no manager was available to give any explanation for any of the delays we were experiencing. More

Judith Kindred This was definitely the best car shopping experience ever!! Rob and Christi were super! Love the car, Honda Accord EX L with navi ! We are a Honda fam This was definitely the best car shopping experience ever!! Rob and Christi were super! Love the car, Honda Accord EX L with navi ! We are a Honda family! More

STAY AWAY! Casually looked at the CR-V; Ken, the salesman, was polite and professional, but couldn't persuade me to buy (they were thousands off from the other d Casually looked at the CR-V; Ken, the salesman, was polite and professional, but couldn't persuade me to buy (they were thousands off from the other dealers and the cars I liked there). He brought Nate, his boss, over to try to convince me to buy and all I will say from this point on, is that the whole scene went from bad to worse! Bottom line----stay away, you'll be happy! More

Rude and Condescending I bought a used Jeep from Kings Honda two years ago. I bought a number of warranties with the car including one for the tires. About 6 months after I bought a used Jeep from Kings Honda two years ago. I bought a number of warranties with the car including one for the tires. About 6 months after I bought the car, I visited their service department and asked for them to check over the whole car and make sure everything was OK and nothing needed service. In the 2 years I've owned it we've only put about 6000 miles on the Jeep. Today I brought it in because one of the valve stems on the tires had broken. The Service Advisor I met with first literally laughed in my face when I suggested this should be covered under the warranty and I was given a lesson in the anatomy of the wheel vs. tire. Long story short, when I bought the jeep there were metal caps on the valve stem. Unbeknownst to me this causes the stem to corrode and the cap to fuse to the stem. We haven't had any issues until now with needing air in the tires, so I didn't know this was an issue. The Service Advisor told me I needed to go to the Jeep Service because they couldn't help me. I said that since they had sold me the jeep with the caps, they should replace the stems for me. The service Manager ANDY FRENCH told me they wouldn't have sold me a jeep with those on there. I assured him they had. So then he said, well it's been two years, too bad. I said but you sold me a jeep with metal stem caps that you just admitted are faulty. To which he replied that he couldn't check everything on the cars they sell and replace items like that or "he'd go broke." Too bad for him, I was about to purchase a new Honda Accord. Not only will I not be purchasing one from them, I'm seriously considering not purchasing a Honda at all because of this terrible treatment. More