
Performance Kings Honda
Cincinnati, OH
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Great Car for an Awesome Price !!!! Dustin from Sales has been great to work with and he has provided me the best both in price and service. I would recommend this dealership and Dustin Dustin from Sales has been great to work with and he has provided me the best both in price and service. I would recommend this dealership and Dustin in specific,at any given time. Thank You Kings Honda for making my first car purchase so awesome :) More
Great car for a great girl Once again, Rob, Jeremy and Kristy made our visit both productive and enjoyable. Enjoyable is not a word I normally use to describe a visit to a car d Once again, Rob, Jeremy and Kristy made our visit both productive and enjoyable. Enjoyable is not a word I normally use to describe a visit to a car dealership. However, Kings Honda seems to understand it from a customers perspective. Love the Civic, see you next time. Thanks, John Toepfer More
Great Buying Experience! I purchased a 2015 CRV Touring model in Feb/2015. After pricing the car with other Honda dealers in the area, Kings was the clear winner! The overal I purchased a 2015 CRV Touring model in Feb/2015. After pricing the car with other Honda dealers in the area, Kings was the clear winner! The overall experience was great and kudos to both Don Ennis and Angel for all their assistance in making it a very smooth buying experience. Kings Honda is the place to go to buy a new Honda in Cincinnati! By the way, great car! More
The Day my Hard Luck Transformed into a Honda You may not be super heroes, but last Wednesday it certainly felt as if the Honda team was fighting adversity and turning hardship into victory. My You may not be super heroes, but last Wednesday it certainly felt as if the Honda team was fighting adversity and turning hardship into victory. My 4 year old car was never going to run again, and I didn't know how I could continue paying off my old car and make payments on a new one. John and Glen suited up and in very little time I was back on the road in a new Honda Fit! Just goes to show that heroes don't all wear capes. My Fit is reliable, safe, and getting leukemia positive cats to their vet appointments with the greatest of ease. It gets great gas mileage and has an affordable monthly payment. Sounds like victory for the good guys to me. Thanks, John and Glen, you really came through! All the cats at Mother Mayflower's Animal Haven send you a hearty paws up for their purrfect new ride. More
Amazing Service John Deluca is my superhero dealer! He got me into my dream Honda CR-V for what I needed it for. He made me feel at ease and respectful. Gary, Todd, a John Deluca is my superhero dealer! He got me into my dream Honda CR-V for what I needed it for. He made me feel at ease and respectful. Gary, Todd, and Nate have a hard job and all made my process smooth. I will recommend this team to everyone! More
Gone to xxxx "Bumper-to-bumper warranty" didn't cover battery. Or "check engine" light. TWICE! Once locally and once in Maine. I had to fight for reimbursement "Bumper-to-bumper warranty" didn't cover battery. Or "check engine" light. TWICE! Once locally and once in Maine. I had to fight for reimbursement for service in Maine. Dealership has gone to xxxx since it was bought by Kings Honda from Century Honda. More
Great! I had a great experience buying my first car thanks to Rob at Kings Honda! I Couldn't be happier with my brand new Honda Fit :) I had a great experience buying my first car thanks to Rob at Kings Honda! I Couldn't be happier with my brand new Honda Fit :) More
Inept, ineffective, Manager Andy French After a long dispute with Kings Honda Andy agreed to issues a check for $35 to correct a sales ethics issue. He has not followed through on the agreem After a long dispute with Kings Honda Andy agreed to issues a check for $35 to correct a sales ethics issue. He has not followed through on the agreement that he offered! Avoid Andy French if at all possible when visiting Kings Honda! More
They don't care if you EVER come back!! In my most recent 2 visits to the Kings Honda service department I have been extremely dissatisfied with the service I received, and they don't care a In my most recent 2 visits to the Kings Honda service department I have been extremely dissatisfied with the service I received, and they don't care at all! My first visit was a rather complicated process (a potential recall issue) and I asked to speak with the Service Manager, Ash Mall, to explain why I felt that my service was poor. I called him three times without a returned phone call. I would have never gone back to the dealership if it wasn’t for a new issue that mysteriously popped up after they had my car in their shop. So, I brought the car back in to ask about this new problem. They didn’t even care to listen to what I was trying to explain to them. They spent about a whole 15 minutes looking the car over to conclude that there was no issue at all. But still, no returned phone call from the Service Manager. When I returned to pick up my car I asked to speak with Ash Mall. I was taken into his office with my boyfriend and the Service Scheduler with whom I was working with. Ash barely let me get a word out. The conversation pretty much went like this: “Your car is working as it’s supposed to, according to the Owner’s Manual”, “You need to take ownership of your vehicle and stop blaming everyone else”, “I don’t want to hear any more about the recall issue, I’m done with it”, “If you have a problem with me, take it up with Corporate Honda”… so on and so on. He told me that I had only been there once previously (about a year prior when I came in for an oil change), and that he didn’t really mind if I didn’t come back ever again. He said I was welcome to take my car elsewhere. When we left the office, the Service Scheduler told me that she couldn’t believe that he spoke to me that way and that she was sorry. Pretty pathetic if you ask me – your own employees can see that you are out of line! I have left 2 messages with Bob, the GM. The phone calls have NOT been returned. I have complained to Corporate Honda, but they told me that dealerships are independently owned and that all they can do is take record of my complaint. How in the world could this service department possibly be “award winning”?! They clearly don’t care enough to even show respect to their customers. I guess if you have a complaint, you aren’t worth their time. I will never, ever go back again! More
first class dealership This was our 2nd purchase at kings Honda. We were not disappointed with Rob. He was professional, knowledgeable, helpful, and very patient. I will r This was our 2nd purchase at kings Honda. We were not disappointed with Rob. He was professional, knowledgeable, helpful, and very patient. I will recommend him to anyone. More