Performance Honda - Service Center

They talked me into buying all these extra warranties and yet they will not help me use them and fix my vehicle. Been driving weeks with a broken windshield, months with scratched rim and small gash in side yet they will not help me use them and fix my vehicle. Been driving weeks with a broken windshield, months with scratched rim and small gash in sidewall of tire. I have called every week, spoken to many different employees and then sent to voicemail of what ever employee they choose. NO ONE calls back to help. More

Being from out of state, I took my 2021 Honda Civic to this dealership due to a brake system recall. From my first phone call through to the very end it was fantastic. They are very thorough and professi this dealership due to a brake system recall. From my first phone call through to the very end it was fantastic. They are very thorough and professional but also welcoming. More

The worst experience I ever have with a dealer. They have my car with appointment 8.45am. They never call me to tell me is done. I went before they closed because I need my car and they didn’t even They have my car with appointment 8.45am. They never call me to tell me is done. I went before they closed because I need my car and they didn’t even touch my car and asked for a new appointment? People don’t go to this place you are going to regret. More

Friendly professional service. Megan Kidwell was great to explain everything and actually saved me money for a tire rotation that was not needed and explained why. Short wait with Megan Kidwell was great to explain everything and actually saved me money for a tire rotation that was not needed and explained why. Short wait with a cup of coffee. A video of the service rendered. Bought my second new Honda CRV there. Always go there for service. Thanks Megan! More

Most honest and reliable dealership in Cincinnati area! I will continue to go to them always & for this reason! I will continue to go to them always & for this reason! More

The dealership was very courteous and honest with the service on our van. I would recommend them to friends and family. service on our van. I would recommend them to friends and family. More

I have been a customer of Performance Honda for 16+ years. I have purchased 3 cars from them (and 1 from Performance Toyota next door). They have always treated me professionally and courteously. Th years. I have purchased 3 cars from them (and 1 from Performance Toyota next door). They have always treated me professionally and courteously. The service department is top-notch. I dirve over 30 miles roundtrip to reach this dealership passing by at least 3 others of the same manufacturer. That alone shows what I think of Performance Honda More

Katlynn Hornsby was my service advisor. She was very pleasant and interested in exactly what I needed done. Service updates were texted to me and the work was completed in just a couple hours. I retur pleasant and interested in exactly what I needed done. Service updates were texted to me and the work was completed in just a couple hours. I returned to pick up my car at the end of day. Took about 2 minutes at most. We had a short discussion regarding the Complimentary Multi Point Inspection ( very good recap of what was done and results) and she explained what possible future service needs I should expect. Liked that I was kept up to date via text and was able to submit payment electronically. Very quick and easy. More

Honest, reliable, appropriate waiting times are all reasons that I continue to use this dealership. Keep up the good work!! reasons that I continue to use this dealership. Keep up the good work!! More

Performance Honda Serviced my 2014 Honda CRV yesterday. I had a appointment scheduled and was advised the progress of the repairs needed as work progressed. I was very satisfied with the work and will cont I had a appointment scheduled and was advised the progress of the repairs needed as work progressed. I was very satisfied with the work and will continue to have vehicle serviced at this dealership. Nicole was my advisor and did a excellent job of keeping me advised of the progress of the vehicle while the service was performed. More