Performance Honda Bountiful - Service Center

All questions were answered courteously. All that was asked to be done was completed excellently. All service provided on time and more quickly than promised. asked to be done was completed excellently. All service provided on time and more quickly than promised. More

Every experience that I have had with Wiley Honda has been fantastic. Let's take this week for example, I did not make an appointment for service and it was no problem at all. They took my car right in. been fantastic. Let's take this week for example, I did not make an appointment for service and it was no problem at all. They took my car right in. I was gone for about an hour and I got a call from Jason that the car was ready. I went back to the dealership, presented my 10% off coupon and walked to my car. It was freshly washed and the service was done to perfection...as always! I think Jason is one of the friendliest people I get to deal with. He always greets me with a smile and the answer is always that they will get it done. I talk about Wiley Honda often with my peers as I think it is the best dealership I have ever worked with. When it comes time to buy a new car I will most likely buy from Wiley, but if I buy from another Honda dealer for some reason I will most definetly go to Wiley for service. More

Every time I go over to Willey Honda the people are very kind and willing to help. It's nice to have a good place to take your vehicle to. kind and willing to help. It's nice to have a good place to take your vehicle to. More

Fast, friendly and HONEST! Love Willey Honda! It is doubtful that I will ever return to the competition. Even for service. I live 10 minutes away from Garff's, but I gladly drive 40 minutes to Willey's doubtful that I will ever return to the competition. Even for service. I live 10 minutes away from Garff's, but I gladly drive 40 minutes to Willey's. More

Bait & Swithc!!! I tried to have Willey Honda help me with an issue concerning the A/C on my 07 Honda Accord. When I talked to the tech on the phone he told me to bring it down and they could tell me wha with an issue concerning the A/C on my 07 Honda Accord. When I talked to the tech on the phone he told me to bring it down and they could tell me what was wrong with it at no cost to me. When I got there the tech told me that they wouldn't even look at it for a penny less than $169.00 - Can you say Bait & Switch!!! If this is how they do buisness when it comes to service, I can only imagine what you get when it comes to purchasing a vehicle. I will never use Willey Honda in NSL again and I recommend that you don't either More

Better priced parts and service friendly staff and knowlegeable had my car serviced a few weeks ago and was over 50 bucks cheaper than the other dealerships in the area parts were cheaper as well just knowlegeable had my car serviced a few weeks ago and was over 50 bucks cheaper than the other dealerships in the area parts were cheaper as well just wish it was closer to roy but still worth the drive More

I have dealt with the service department at Willey Honda several times. They have never been good communicators, but there is one repair that I had done there that really exemplifies the kind of problems y several times. They have never been good communicators, but there is one repair that I had done there that really exemplifies the kind of problems you should expect when dealing with their service staff. My vehicle was included in the following TSB: Make : HONDA Model : CIVIC Year : 2006 Manufacturer : HONDA (AMERICAN HONDA MOTOR CO.) Service Bulletin Num : 506 Date of Bulletin: MAY 01, 2006 NHTSA Item Number: 10020038 Component: STEERING:HYDRAULIC POWER ASSIST:PUMP Summary: FLUID LEAK AT POWER STEERING PUMP. *TT It was under warranty, and the solution was simple, replace an O-ring in the power steering pump. I had my car there for an oil change when the service staff there notified me that this o-ring replacement needed to be done. However, they had run out of parts because they had been doing a lot of these repairs, they said they would order some in for me, and just put them in next time I came in. At my next oil change I asked the service person who was taking my car about the o-ring replacement. He didn't know anything about it, and didn't bother to investigate. So I talked to the guy at the parts desk and he confirmed that they still didn't have any, they had used the ones that they had ordered for me on someone else's car. And he said he would order more. Sometime later I did receive a call letting me know the parts had arrived. No other information was given to me. So I waited until my next oil change to bring the car in, because that was the plan in the first place. At my next oil change I asked about the o-ring replacement, and no one know what I was talking about! I spoke with everyone I could. At my next oil change I brought in a copy of the TSB, and explained how angry they had made me. And they finally preformed the service that could have & should have been done 20,000 miles and nearly a year ago. I strongly recommend excessive caution when dealing with any person in Willey Honda's service department. If they make a commitment to you I suggest you ask lots of probing questions so that you know what to expect, or possibly even get them to put it in writing. In the end they did get the work done, and my power steering pump no longer leaks, I just wish is wasn't such a hassle. More