Performance Honda Bountiful - Service Center

Service dept was awesome especially James went above and beyond i drive from Draper because of of James beyond i drive from Draper because of of James More

I took my Honda Accord in for an oil change and tires rotated according to a coupon they sent me in the mail. After my previous visit I was skeptical about the tires being rotated so I marked two of the rotated according to a coupon they sent me in the mail. After my previous visit I was skeptical about the tires being rotated so I marked two of the tires. Even though the invoice showed the tires being rotated again they were not touched. When I questioned the service manager he didn't seem to care. He called me later and said if I want to drive back up to Bountiful from SLC they would rotate them. I told him I wonder what else didn't get done on the invoice. I can't trust this dealer anymore. More

Excellent customer service!! Timely and efficient, with great communication. Flexible and accommodating to my needs. My service adviser was Mr. Sergio Perez, best service I’ve ever received!! great communication. Flexible and accommodating to my needs. My service adviser was Mr. Sergio Perez, best service I’ve ever received!! More

Was recently on a cross country road trip and had completed 7,500 miles when I arrived in the Salt Lake City area. Was able to schedule an oil change and tire rotation with Performance Honda. In less completed 7,500 miles when I arrived in the Salt Lake City area. Was able to schedule an oil change and tire rotation with Performance Honda. In less than an hour the work was completed entirely to my satisfaction and a very reasonable price. Gave me great comfort on the rest of our trip. Only wish that Tyler and his team were in my home town. More

Extra Care by Performance Honda Bountiful We purchased a 2019 CR-V from Performance Honda in February 2020. The car developed a burning smell that concerned us. We called Performace Honda an We purchased a 2019 CR-V from Performance Honda in February 2020. The car developed a burning smell that concerned us. We called Performace Honda and they picked up our car at our home to check for problems. The smell came from a plastic bag that we picked up while driving. They did a complete test and inspection of our car and returned it to our home at no charge for the service and inspection. Buying our car from Performance Honda Bountiful is one of the best decisions we’ve made. We recommend them to anyone looking to buy a used or new car. More

Not necessary work done and did not explain to women what wa My daughter and I went there for my car oil change and her immesions and license renewal. Tyler comes and says you need transmission, brake ,etc work My daughter and I went there for my car oil change and her immesions and license renewal. Tyler comes and says you need transmission, brake ,etc work done $497, we’re hearing 49.7. She said ok just as well do it. This is a 2018 Honda Pilot bought a year ago from, then. She ends up with a bill of over 600.00 dollars for flushes and etc. what!, my 2014 has never had that done, and her 1998 that was totaled never had that work done. Did they sell us a bad car or did we just get ripped off? Needless to say they lost our service and wishing we could get out of bumper to bumper insurance we’re paying for and will probably never see help or a dime back on that in the future. More

Tyler is the King of Service I only take my car here.. I pulled up, Tyler said, 'Hey Brian, good to see you'. Seriously, the guy remembered my name, how cool is that? Simple oi I only take my car here.. I pulled up, Tyler said, 'Hey Brian, good to see you'. Seriously, the guy remembered my name, how cool is that? Simple oil change, I waited for it, done in 45 minutes, Tyler texted me that it was ready, and I was out of there. I got to hang out in the waiting room, make some work calls, drink a soda, and I'm gone. Oh, and it was covered by the package, which is also cool. My wife bought a VW, which is another story, but their service department is the complete opposite. Thanks Performance Honda! More

Great service & sales Have had a great experience with service, they communicate and keep you updated. This is a great place to purchase a vehicle and have it serviced. Have had a great experience with service, they communicate and keep you updated. This is a great place to purchase a vehicle and have it serviced. Very friendly. i purchased a used vehicle and the purchase process was painless. I've used their service department ever sense. I Would highly recommend both sales & service More

Sergio been there on more than one occasion Service is always great and timely, Glad I bought my car there and would look there for the next one. I would tell all my friends if I had any Service is always great and timely, Glad I bought my car there and would look there for the next one. I would tell all my friends if I had any More

Poor communication and nickle and dime you Extremely poor communication while car is in service. Didn't diagnose problem and want you to spend an extreme amount of money on a job that takes 10 Extremely poor communication while car is in service. Didn't diagnose problem and want you to spend an extreme amount of money on a job that takes 10 min of labor and has no parts (software upgrade on car) More