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Performance GMC Cadillac Columbus

Carroll, OH

4.6
430 Reviews

3733 Claypool Drive

Carroll, OH

43112

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Showing 430 reviews

May 13, 2021

Excellent experience. I travelled 3.5 hours and found everything better than I hoped. Very responsive and helpful sales and financial people. The amount allowed for my trade was very fair, as was the p More

by Johnhinton0926
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Miller, Jon Nida, Cody Kincaid
May 11, 2021

They posted false pictures of the car had to wait about thirty minutes before they had the car ready for me to test drive they text me earlier that day to tell me that it would be ready the car was getting More

by ladyt4678
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gavin Brown
May 12, 2021 -

Performance GMC Cadillac Columbus responded

We are sorry to hear about your negative experience. Certainly that is never our goal and we apologize for having fallen short. We do make our vehicles available for sale the same day that we acquire them, which means that sometimes a customer can see a vehicle prior to it having been detailed and fully reconditioned. And while pictures do tell us a lot about a vehicle, they do not tell the whole story. Our staff is more than happy to provide additional, close-up photos upon request. Thank you for your visit and, should you give us another chance to earn your business, we are confident that your experience will be a positive one!

May 07, 2021

Greg King Was our salesman, very friendly, very knowledgeable, never felt pressured easy to work with. Even help us save additional money on our purchase. More

by bryanbarrett196334
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg King, Jon Nida, Kevin Pugh
May 06, 2021

Adam and the whole staff were great to work with. Definitely one of the easiest buying experiences I've ever experienced. I took my son to buy his first truck I told him it's not always that easy. More

by J Conley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Shafer, Mike OBrien
May 05, 2021

I only recently started coming back here again and it seems that the new management has quickly gotten things rolling again. Service is quick with lots of communication about the status of your vehicle a More

by Kaspangler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robyn Conkey
May 05, 2021

We worked with Sara!! She was great, very knowledgeable and personable! The financing process was simple and easy. Will be encouraging my friends to check out this dealership. More

by Kcmeeks1713
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Sells
May 03, 2021

Sara was amazing to work with! She was extremely honest, and I never felt for a second that she was just trying to sell me any car. She was trying to find me the right car. We found it the same day, and the More

by Leah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Sells
May 03, 2021

We drove several hours to buy our truck at your dealership. Michael made the drive worthwhile and helped us thru the whole buying process. We were both very well satisfied and love the truck we pur More

by glmont
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tomeucci
May 03, 2021

Had the pleasure of working with Cole at performance GMC! He made the entire process extremely easy and fast! In and out within 1.5 hrs! They even came across a knock in a rear tire and told me before I even More

by Jmcexteriors
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Miller, Mike OBrien
May 02, 2021

Zachary and Michael were very professional, polite and courteous. They informed and answered questions as expected. The dealership was clean and made us feel welcome. Would definitely recommend dealership More

by kimsnyd88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Burdick, Mike OBrien
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