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Performance Ford of East Hanover

Whippany, NJ

4.5
154 Reviews
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70 NJ-10

Whippany, NJ

07981

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Showing 154 reviews

June 02, 2025

Andy and Cindy were amazing! ! Thank you for walking me through the vehicle and teaching me all the features More

by Anthony Canzonieri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy, Cindy
Jun 03, 2025 -

Performance Ford of East Hanover responded

Congratulations on your new Ford! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Andy and Cindy. We appreciate your business and wish you many safe miles in your new vehicle!

June 02, 2025

Thank you to the amazing team at Performance Ford of East Hanover for the help with our new vehicle!! A special shoutout to Rich for the expert insights and understanding in exactly what we were looking for! More

by Sathya Abraham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich, Indy, Cindy
Jun 03, 2025 -

Performance Ford of East Hanover responded

Thank you, Sathya, for sharing your wonderful experience with us at Performance Ford of East Hanover! We're thrilled to hear that Rich, Indy, Cindy and the team made your car-buying journey smooth and enjoyable. We appreciate your kind words and look forward to welcoming you back in the future.

May 31, 2025

Thank you to Cindy and Anthony for the amazing customer service and experience! Love my new car! More

by Sarah Husseini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy, Anthony
May 31, 2025 -

Performance Ford of East Hanover responded

Thank you, Sarah, for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Cindy and Anthony. We are grateful for your business and hope to see you again in the future. Until then, enjoy your new vehicle!

May 31, 2025

Cindy and Rich were perfect and sold me an amazing vehicle, so excited for my new truck More

by Anastasia Cesareo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy, Rich
May 31, 2025 -

Performance Ford of East Hanover responded

Thank you, Anastasia, for sharing your wonderful experience with us at Performance Ford at East Hanover! We're thrilled to hear that Cindy, Rich and the team made your car-buying journey smooth and enjoyable. We appreciate your kind words and look forward to welcoming you back in the future.

May 31, 2025

Had an amazing experience, was switching from a Dodge to Ford. Andy and Cindy made the process so much smoother and comfortable since it was our first car buying experience. More

by Kable Ramos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy, Cindy
May 31, 2025 -

Performance Ford of East Hanover responded

Thank you for sharing your wonderful experience with us at Performance! We're thrilled to hear that Andy, Cindy and the team made your first car-buying journey smooth and enjoyable. We appreciate your kind words and look forward to welcoming you back in the future.

May 31, 2025

Rich and Cindy were a pleasure to work with. I’ve never left so satisfied! More

by Rob C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich, Cindy
May 31, 2025 -

Performance Ford of East Hanover responded

It is our pleasure to hear about your positive experience with Rich and Cindy. Thank you for the great review and for being a part of the Performance family. We look forward to seeing you again in the future!

March 12, 2025

Horrible experience and terrible ambush by the sales manager and business manager. Do not go to this dealership. WARNING!! You make a deal with a young sales associate who does not have any say in the More

by Sana ne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nathalie Tapia
Mar 15, 2025 -

Performance Ford of East Hanover responded

Thank you for taking the time to write us a review. We apologize and the manager would like to discuss with you but cannot find your contact info in our system. Could you please contact Justin P. at 973-386-1771?

November 13, 2024

Rylee, Justin ,Cindy and Nathalie were very accommodating in the process of our purchase. They made the buying process pleasurable as we were repeat customers from last year. More

by dennisblumetti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rylee, Justin and Cindy., Nathalie Tapia
Nov 13, 2024 -

Performance Ford of East Hanover responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

August 20, 2024

I have had very positive experience with the exception of one time with sales. Salesman Shamus is excellent. Service is atrocious. Always new staff at Service desk and shop. I experienced mechanics. Attempte More

by Dominic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shamus O'Halligan, Nathalie Tapia, Jorge Paez III
Aug 25, 2024 -

Performance Ford of East Hanover responded

Thank you, Dominic, for taking the time to write us a review. We apologize and are looking into your situation and hope to have this rectified as soon as possible. We appreciate the opportunity to earn your business and hope for the chance to work with you again in the future.

Aug 26, 2024 -

Dominic responded

I find this generic probably computer generated response to be an insult! After multiple attempts to contact the Vice President I still have not had a response via email or phone call. It is clear they have no intention on making a former and one time very satisfied customer happy. Large corporate dealer has lost it's customer service mission.

August 15, 2024

I recently leased a vehicle from Performance Ford of East Hanover and had a generally positive experience with my sales person, delivery consultant, and finance person. They were all professional and helpful More

by spaethg0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony, Justin, Nathalie
Aug 19, 2024 -

Performance Ford of East Hanover responded

Thank you so much for your constructive feedback. We are looking into this to see where the disconnect happened. Our goal is always 100% customer satisfaction and we take all reviews very seriously as they help us to improve and make changes as necessary. We sincerely appreciate your business and hope for the opportunity to work with you again in the future.

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