Performance Ford Lincoln Bountiful - Service Center

Completely satisfied. My hubby and I have been regular customers for about five/six years now. We also like the fact that they run our vehicles thru the car wash after any service. They almost feel like f customers for about five/six years now. We also like the fact that they run our vehicles thru the car wash after any service. They almost feel like family. :-) More

We always take our car to Willey Ford for service. It's hard for me to make an appointment to bring by car in due to my work schedule. I don't need to have an appointment when I do an oil change. My servic hard for me to make an appointment to bring by car in due to my work schedule. I don't need to have an appointment when I do an oil change. My service guys always explain my invoice and have everything itemized for me. I like that! Most important, they take excellent care of my car. I'm kinda fussy.:-) More

Cody was great from the first minute I walked in the door. I asked him about prices on some other car items (other than my initial visit of an oil change and state inspection), and he was very knowledg door. I asked him about prices on some other car items (other than my initial visit of an oil change and state inspection), and he was very knowledgable about the prices and options to my request. I appreciate your dealership and the great folks in the Service department. Thank you. More

Christopher was great. The part that was installed was defective and he immediately ordered a new one. He made it as convenient as possible for us to return and have the work finished.The part is now inst defective and he immediately ordered a new one. He made it as convenient as possible for us to return and have the work finished.The part is now installed and we are as happy as a bug in a rug. Merry Christmas! More

You guys were great. I had a number of questions and they were all answered. I had a squeak I could not stop and your guys found it and stopped it. Great job by everyone. Thank you!! they were all answered. I had a squeak I could not stop and your guys found it and stopped it. Great job by everyone. Thank you!! More

My first purchase from Willey Ford was a 2000 F350. The experience was so enjoyable that since then I have bought three other new Fords. And I am just waiting for a couple things to come together so that I experience was so enjoyable that since then I have bought three other new Fords. And I am just waiting for a couple things to come together so that I can buy a new F450. I used to take my vehicles somewhere else for servicing, but they destroyed my trust in them. Because of the experiences with purchases I've had, I decided to give the service department a try. When I did, I let Mike know that if I felt I was taken care of and not taken advantage of, they would get every dollar I spent on repairs. Including tires. I have never been disappointed with them. Weather for service or a new vehicle Willey Ford IS my Ford dealership. Ted Nielsen More

Today while in service, I was told my truck would take half an hour, so I decided to stay instead of taking the shuttle home. After an hour and 45 mins of patiently waiting with a toddler, I went to see half an hour, so I decided to stay instead of taking the shuttle home. After an hour and 45 mins of patiently waiting with a toddler, I went to see where they were and was told my truck would be right out. Ten mins later I was told they actually didn't have the part( thus hadn't even started working on it) and just sent someone to salt lake to get it. Frustrating! Almost three hours of waiting later, i went in to the service manager to tell him about my frustrations and was met with a grumpy, "I could care less" attitude. He sent the servIce agent back out to tell me that they were working on it, with a rude and uncaring, almost spiteful atitude and eye roll. Needless to say, they were not kind nor apologetic about their mistakes and poor service and I will not return. However, I did speak with the general manager after I left and he was very concerned and apologetic which was appreciated. More