Performance Ford Lincoln Bountiful - Service Center
Bountiful, UT
47 Reviews of Performance Ford Lincoln Bountiful - Service Center
Have had our work van 3 months now after finally being told would be done 2 weeks ago, now being told won't even get started for another 2 weeks told would be done 2 weeks ago, now being told won't even get started for another 2 weeks More
This is hands down the worst service department ever. No customer service at all. Totally ignore you or add services by asked for. Plain rip off customer service at all. Totally ignore you or add services by asked for. Plain rip off More
Bought a truck from them. Noticed some minor things I had questions about or needed fixing. Such as the spare tire wont come down. Things that should have already been checked before I bought it. The ser had questions about or needed fixing. Such as the spare tire wont come down. Things that should have already been checked before I bought it. The service dept is really not very user friendly. They say they are open till 6 but if you show up at 4 after calling them they wont help. Makes no sense. I ended up have to make an appointment and wait 4 hours for these minor things. This is by far one of the worst ran car dealership service garages I have seen. More
Didn’t fix the problem I took my F-150 to Performance Ford because the transmission makes a growling noise whenever you push on the gas pedal. Plus, the transmission seems t I took my F-150 to Performance Ford because the transmission makes a growling noise whenever you push on the gas pedal. Plus, the transmission seems to hunt for gears when coming to a stop. Performance Ford scanned the computer for trouble codes, reprogrammed the transmission for some recall, and that’s it; their diagnostic testing was to scan the computer for trouble codes. Didn’t even attempt to address the growling noise. And then they acted like I should be happy that the reprogrammed transmission was a recall and therefore under warranty. When I asked about the noise in the transmission, they just shrugged. Apparently, if the computer doesn’t know what is wrong, neither do they. I guess I am just supposed to drive it until catastrophic failure reveals the source of the loud growling noise…? More
I will find another dealer. My vehicle always has issues after the work on it. They do not return calls. I dread taking it there for any service knowing that something will go My vehicle always has issues after the work on it. They do not return calls. I dread taking it there for any service knowing that something will go wrong within a week or not work correctly when I leave. I am looking for a new dealership even though this one is a mile away from me. I wont go back. More
Best service and manager I have ever had!! Gwen is a great manager, and the service is wonderful, I will always bring my truck to her no matter how far I live (I’m in Midvale 😊). I love worki Gwen is a great manager, and the service is wonderful, I will always bring my truck to her no matter how far I live (I’m in Midvale 😊). I love working with her and the staff anytime I need some work done with my truck. She always goes the extra mile no matter what, even if she is off she takes care of me and makes sure I’m happy with the service. I’m always treated with respect and as a family. You have a permanent costumer!. Thank you Gwen and the wonderful staff!!. The best service in Utah!! More
Ryan is always willing to lend an ear. Is always helpful. Ryan is always willing to lend an ear. He Is always helpful with deep insight into known problems or issues. Is not too busy to listen to my concerns. Ryan is always willing to lend an ear. He Is always helpful with deep insight into known problems or issues. Is not too busy to listen to my concerns. I brought in my 2015 Mustang GT and left with a new 2017 GT350. More
Kory sagers I always get great sevice here. The professional manner of mr savers and his kind and outgoing personality are great. He does what it take to follow I always get great sevice here. The professional manner of mr savers and his kind and outgoing personality are great. He does what it take to follow up and keep our terms and service and cars in great condition. It keeps our fords worry free and dependable More
Kory Seagers My experience was great and everyone was very helpful and friendly. I will no doubt continue to do business at this location with Kory. Thank you My experience was great and everyone was very helpful and friendly. I will no doubt continue to do business at this location with Kory. Thank you More
Great service We've always had great service experiences at this Ford dealership. We appreciate the fast service we receive and the updates when needed. A great dea We've always had great service experiences at this Ford dealership. We appreciate the fast service we receive and the updates when needed. A great dealership! More