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Performance Ford Lincoln Bountiful - Service Center

Bountiful, UT

1.5
47 Reviews

47 Reviews of Performance Ford Lincoln Bountiful - Service Center

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August 05, 2021

Have had our work van 3 months now after finally being told would be done 2 weeks ago, now being told won't even get started for another 2 weeks More

by robertsbrown62
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh Tanner,
April 04, 2021

This is hands down the worst service department ever. No customer service at all. Totally ignore you or add services by asked for. Plain rip off More

by Delmartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Knight, Ryan Lawrence, Dustin DeNovellis, Josh Passey, Claudio Landestoy, Gwen Giles
July 31, 2020

Bought a truck from them. Noticed some minor things I had questions about or needed fixing. Such as the spare tire wont come down. Things that should have already been checked before I bought it. The ser More

by armyhrp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Esiah Rodriguez
June 24, 2019

Didn’t fix the problem I took my F-150 to Performance Ford because the transmission makes a growling noise whenever you push on the gas pedal. Plus, the transmission seems t More

by Quinntheeskimo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicolas McRae
June 06, 2018

I will find another dealer. My vehicle always has issues after the work on it. They do not return calls. I dread taking it there for any service knowing that something will go More

by Fairlane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gwen Giles
Jun 21, 2018 -

Performance Ford Lincoln Bountiful responded

Fairlane, I am so sorry to hear of present and past issues you've had in our service department. We have every intention of making things right with you and your vehicle. We appreciate and value your business. Please give me a call at your earliest convenience so I can get more detail as to what happened. I will partner with the Service Manager and see what we can do to fix the problem. Thank you. Natalie Lowe, Customer Relations Manager 801-292-4433 or nlowe@shopperformance.com

May 17, 2018

Best service and manager I have ever had!! Gwen is a great manager, and the service is wonderful, I will always bring my truck to her no matter how far I live (I’m in Midvale 😊). I love worki More

by Alex T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Giles
October 22, 2017

Ryan is always willing to lend an ear. Is always helpful. Ryan is always willing to lend an ear. He Is always helpful with deep insight into known problems or issues. Is not too busy to listen to my concerns. More

by Logan1776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer and Andrew, Bill Barnes, Andrew Uribe, Devon Dillenburg, Ryan Lawrence, Gwen Giles, Natalie Lowe
August 23, 2017

Kory sagers I always get great sevice here. The professional manner of mr savers and his kind and outgoing personality are great. He does what it take to follow More

by Sandy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kory sagers, Dustin DeNovellis
August 23, 2017

Kory Seagers My experience was great and everyone was very helpful and friendly. I will no doubt continue to do business at this location with Kory. Thank you More

by Abputnam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kory Seagers
August 23, 2017

Great service We've always had great service experiences at this Ford dealership. We appreciate the fast service we receive and the updates when needed. A great dea More

by Amy27
Recommend Dealer
Yes
Employees Worked With
Kory Sagers
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