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Performance Chrysler Jeep Dodge Ram Georgesville

Columbus, OH

4.4
356 Reviews

1130 Automall Drive

Columbus, OH

43228

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Showing 356 reviews

May 31, 2022

Bought a vehicle a year ago that had a check engine light on. We were told it was not a problem but that the service department could not find the issue. The vehicle was back in the shop 2 months later for t More

by Tkaloko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron
March 14, 2022

Sold me a used vehicle with zero brake life left on the front pads (metal on metal) and less than 3mm on the rear. This was after I was given this long spill by Drew when negotiating my vehicles trade in v More

by James Mc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Drew Haag
Mar 14, 2022 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

James, Your feedback is important to us and I would like the opportunity to speak with you in regard to the vehicle you purchased and the concerns you have shared regarding the brakes. Would you please provide me with your best method of contact so we can discuss this further? Thank you, Chris Manofsky General Sales Manager cmanofsky@performancecdj.com Performance CDJ Family

Mar 15, 2022 -

James Mc responded

Dear Chris, I have left you multiple voicemails to this point and you still have not responded.

February 23, 2022

Niko was great because he consistently followed up with me. The Sales Management team also worked hard to get my deal done. More

by anthonyprior@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NIKO BADURINA
Feb 24, 2022 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

Thank you for taking the time to share your great car-buying experience with us! Congratulations on your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Performance Chrysler Jeep Dodge Ram Columbus.

February 07, 2022

After hours of research, I located my "dream" truck online which this dealership had. I contacted the sales group (Greg) and asked about the truck. It was still available and he ended up sending me the More

by tylercarey65
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg and Chris (manager)
November 29, 2021

Good sales department, pathetic service department. The salesman i worked with, John Williams, has sold me 2 trucks now. Both of those experiences were awesome. I havent decided if ill nuy anything else fr More

by BTackett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Williams
Dec 01, 2021 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your experience with our Service Department. Performance Chrysler Jeep Dodge Ram Columbus always wants to provide excellent customer care and I would like to address this with you. Could you please contact me at the information below? Best, Mike Sanders Service Manager msanders@performancecdj.com Performance CDJ Family

October 16, 2021

Great experience from start to finish! Drew , Guy, Justin and Mark were on it. In and out no hiccups! Definitely recommend More

by ckincaid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark , Justin and Guy , Drew Haag
Oct 17, 2021 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

Thank you for sharing your great sales experience with Drew, Mark, Justin, and Guy! Enjoy your new ride! Don't hesitate to reach out to us when we can work with you down the road at Performance Chrysler Jeep Dodge Ram Georgesville.

September 20, 2021

The follow up after spending $50k on a new vehicle is terrible. Do not take the vehicle off the lot until everything that is supposed to he done is done. Also don't count on the service department to com More

by Portiasheehan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Damien
Sep 21, 2021 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

Portia, Your feedback is important to us, and I would appreciate the opportunity to speak with you to address all of your concerns further. Please email me at a time that is convenient for you to discuss your situation. I look forward to hearing from you and I would appreciate your time. Sincerely, Chris Manofsky General Sales Manager cmanofsky@performancecdj.com Performance CDJ Family

Sep 21, 2021 -

Portiasheehan responded

We have been in contact with the General Manager. Time will tell depending upon what happens on Friday. It is too bad that it had to escalate to this point before the service department started caring about their level of customer service.

August 23, 2021

This dealer ship is jus xx they got my car for transmission problems had it a month before they fixed it gave it back to me it was driving worse took the truck back the diagnostic told them it was More

by I xxxxin hate everybody in service eat xxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Drew Haag, John Gerlach, Judy Bernstiel, Phil Brehmer, Dave Delauter, Ryan Kinkle, Jessica Jevas, Kaeli Ragan, Jeff McDonley, Donna Wooten
Aug 24, 2021 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

Hello, I am concerned to learn about your disappointment regarding your recent service experience. Your feedback is important to us, and I would appreciate the opportunity to speak with you to address your review further. Please email me at a time that is convenient for you to discuss your situation. I look forward to hearing from you. Best Regards, Mike Sanders Service Manager msanders@performancecdj.com Performance CDJ Family

Aug 24, 2021 -

I xxxxin hate everybody in service eat xxxx responded

Had my truck since the 19 of last month no loner car still got it today really haven’t earned no credibility with me I won’t refer a soul to this dealership they sit there like they jus all managers an dnt have a clues Whts goin on

July 22, 2021

Will never bring my jeep back for service there again. Was having an issue with the way my jeep was shifting they said they fixed the problem cost $117 dollars and they didn’t fix that problem plus caused More

by turner_24_09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Royce
Jul 23, 2021 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

Hi, Thank you for bringing your recent service visit to my attention in regards to your Jeep. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Best, Mike Sanders Service Manager msanders@performancecdj.com Performance CDJ Family

July 18, 2021

I bought a Jeep from this dealer a couple of weeks ago, and when I left the lot there was obviously a major and potentially deadly problem with the steering. I managed to get the Jeep home, and called them More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ahmad
Jul 20, 2021 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

Jason, Thank you for reaching out about your Jeep. Rest assured, your concerns are important, and I would appreciate the opportunity to address anything further with you. Please contact me directly at your convenience. Chris Manofsky General Sales Manager cmanofsky@performancecdj.com Performance CDJ Family

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