Back

Performance Chrysler Jeep Dodge Ram Georgesville

Columbus, OH

4.4
356 Reviews

1130 Automall Drive

Columbus, OH

43228

Directions

By Type

Showing 356 reviews

May 24, 2021

Purchased a Challenger Very nice car, sales staff were very friendly , had a lot of inventory to choose from, was worth the drive. May try out their service dept. in the near future. Ahmad Kalash was m More

by Run Red
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Kalash
May 25, 2021 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

Thank you for the high star rating! We are glad to hear you had a nice time working with our Sales Team here at Performance Chrysler Jeep Dodge Ram Georgesville. We will be sure to share your review with Ahmad. Please come back and see us for any future automotive needs.

April 23, 2021

The sales people are very friendly here but the service department is awful. I had a horrible experience over a year ago and thought I would give them another chance. I shouldn't have. I even reached out t More

by s.l.l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kaeli Ragan, Jeff McDonley
Apr 24, 2021 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your experience. Would you mind emailing your preferred contact information to me at msanders@performancecdj.com? I look forward to speaking with you. Best Regards, Mike Sanders Service Manager msanders@performancecdj.com Performance CDJ Family

Apr 24, 2021 -

s.l.l responded

You actually sent me an email after my car was there asking how my visit was. I responded to you about what happened, you never replied. Same thing happend over a year ago service manager emaiked me and then never responded.

April 20, 2021

I called on Saturday and made an appointment for Monday. I received a call Monday morning from Joe gave him a call back. Spoke to him gave him one of my warranties. Tried calling back Monday evening bc I ha More

by Talky05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Wasinger
Apr 21, 2021 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

Hello, We appreciate you taking the time to share your review. I would like to speak with you regarding your overall service experience and our level of communication. Please feel free to send your preferred contact information to me and we will reach out to you as soon as possible. I appreciate your time and business. Best, Mike Sanders Service Manager msanders@performancecdj.com Performance CDJ Family

February 03, 2021

I only gave it a 1 star because that's the minimum I could... I would not recommend this dealer to anyone! Bought a truck the truck was on empty they advised me to drive it around the mall. So I did.. t More

by lenden carrier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris manofsky
Feb 05, 2021 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

Lenden, We take our customer feedback very seriously and would like the opportunity to learn more about the negative equity in your truck. Please reach out to me directly to discuss this matter. I look forward to hearing from you. Chris Manofsky General Sales Manager cmanofsky@performancecdj.com Performance CDJ Family

January 25, 2021

We purchased a Jeep Grand Cherokee in mid December after losing our only vehicle due to an accident. Insurance gave us a rental car for just one week so we felt pressured to find another car. We looked at l More

by Sheri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Fowler
Jan 26, 2021 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

Thank you for the positive feedback, Sheri! We are delighted to know that you had a good car-buying experience with us and with the help of our team, especially Justin. We value your business and we hope that you will continue to choose Performance Chrysler Jeep Dodge Ram Georgesville as your dealership!

January 19, 2021

I loved my experience at Performance! I was lucky enough to walk in and get helped by Ahmad Kalash. He made my buying experience fun and exciting. I love my Jeep Grand Cherokee and would recommend it for an More

by Wendy Ross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Kalash
Jan 20, 2021 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

Wendy, thank you for taking the time to leave us a positive review. I am happy to learn that [EMPLOYEE] was able to help you find a great Jeep Grand Cherokee and was able to make the overall experience at our dealership fun and exciting. If you ever need help with your SUV, feel free to give us a call here at Performance Chrysler Jeep Dodge Ram Columbus!

December 28, 2020

Customer service is a joke. They give you the run around once you sign on the line. Went and picked my Jeep from service and it took them 30 mins to find it and was supposed to detailed but did a terrible j More

by Chad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don and Chris sales manager Mike
Dec 29, 2020 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

Chad, We take our customer feedback very seriously. I apologize for any inconvenience this may have caused you and would appreciate the chance to speak with you to learn more. Would you mind emailing me at a time that is convenient for you? I look forward to hearing from you. Sincerely, Mike Sanders Service Manager msanders@performancecdj.com Performance CDJ Family

Dec 29, 2020 -

Chad responded

Well I have called several times since Christmas Eve. I received zero call backs I have left messages with different employees to have my issues resolved but no actions taken until I arrived on the showroom demanding it get resolved. Now this is public you guys want to look good and resolve issues but secretly nobody at that dealership really cares about it customers.

December 26, 2020

Sales ad was completely misleading and not accurate. Bought Jeep site unseen because it was factory certified and only four years old. After speaking with three different salesman about my online appli More

by subhouse4213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ahmad
Dec 28, 2020 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

Hello, Thank you for sharing your review. Your feedback is important to us, and I would appreciate the opportunity to speak with you to address your feedback. Please email me at a time that is convenient for you. Best, Chris Manofsky General Sales Manager cmanofsky@performancecdj.com Performance CDJ Family

December 26, 2020

Awful customer service, recently purchased a Jeep Wrangler and it was missing multiple of the things they stated it would have and wouldn’t compensate me after I realized when I got home. More

by mastercaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ahmad
Dec 27, 2020 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

Hello, We take your feedback very seriously, and I would appreciate the opportunity to speak with you to address your feedback. Can you please reach out to me at a time that is convenient for you? Best, Chris Manofsky General Sales Manager cmanofsky@performancecdj.com Performance CDJ Family

December 06, 2020

My husband and I purchased a Hellcat from Austin at Performance Chrysler Jeep Dodge. We've purchased quite a few vehicles over the years but this dealership and Austin were way above excellent from sta More

by ratermann5@netzero.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Dec 07, 2020 -

Performance Chrysler Jeep Dodge Ram Georgesville responded

Thanks for the positive review and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Austin went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

...
10
...