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Performance Chrysler Dodge RAM Centerville - Service Center

Centerville, OH

2.3
178 Reviews

178 Reviews of Performance Chrysler Dodge RAM Centerville - Service Center

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January 26, 2021

Great service! Completed in an hour! Very satisfied. Service person was very friendly and responsive. Answered all of my questions thoroughly. Appreciate that I was in and out so quickly. More

by kdavis88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Drabik
Jan 27, 2021 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Thank you so much for this awesome review!! We are so glad that our service team was able to provide you with a 5 star experience. We look forward to working with you again!

January 06, 2021

So impressed! I stopped by Performance CJDR, to just inquire about a random problem I was having with my Jeep. I had never been there before, so was not sure what to expect. Andrew Littman, the service More

by DelanaZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Littman
Jan 07, 2021 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Thank you so much for this awesome review! We are so glad that Adam was able to give you a great service experience. We look forward to seeing you again!

December 24, 2020

Service department personnel don’t get back to you in a timely manner. Answered after closed causing to leave Jeep over night for simple procedure More

by Pmich1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barbara Drabik
Dec 28, 2020 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Thank you for taking the time to send in a review. We do apologize for the bad experience you had with our service department and hope that you will give us another chance in the future.

December 17, 2020

Excellent service, got video of a leak I had and they took care of it. I like all the politeness I appreciate all you did Thank you JIS More

by jeffreyismith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJDR
Dec 21, 2020 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Thank you for the 5 star review and kind words! We are glad that our service team was able to give you a great experience. We look forward to seeing you again!

December 17, 2020

I bought my Dodge Challenger brand new here and bring it here for all the services that need done. Excellent dealership and service department with friendly and helpful staff. More

by KP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Miller, Dennis Mckinnon
Dec 28, 2020 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Thank you so much for the 5 star review and kind words! We are glad that our team was able to provide you with great experiences. We look forward to seeing you again!

December 11, 2020

Good result. Fast and complete. Phone contact is difficult. Phone not answered. When answered transfer to the correct extension not offered. Was told to call a different number. I had no means of wr More

by Tlzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Miller, Dennis Mckinnon, Melissa Fletcher, Barbara Drabik
Dec 21, 2020 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Thank you for taking the time to send in a review for us. We do apologize for the phone issues that you had with us. Unfortunately, we do have a corporate BDC that handles some of the calls for us and things get dropped or transferred incorrectly sometimes. We are glad that our service department was able to help you out though!

December 07, 2020

Dealership quoted one price in an email to me but wouldn’t make good on their word. The price in the email from my sales person said it was parts and labor included but when I showed up, the service More

by Triathloncraig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Weimer
Dec 10, 2020 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Hello Craig, I would like to thank you for taking the time to leave us a review. We appreciate all feedback, both positive and negative. We do apologize for the negative experience that you had with us.

November 04, 2020

Everyone was very polite. From the time I drop off my vehicle till the time I picked it back up I was aware of what was going on. More

by Hope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Hutchinson
Nov 05, 2020 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Thank you for the great review! We strive for a 5 star experience for our customers on every visit, so if there is something that we could do to improve, please let us know!

October 30, 2020

Great experience. Easy to book a service appointment, waited for a car while serviced and finished quickly. Status update online with video.Friendly, efficient, and work performed exactly to my expectati More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Miller
Nov 02, 2020 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Thank you for your positive review and kind words! We're happy you had a fantastic experience with our service department. Thank you for trusting our staff to service your vehicle. We're thankful for amazing customers like you!

October 21, 2020

Everyone was very nice and professional, Brittany was extra helpful even after I was not very friendly. I apologized and thanked everyone. I will bring my Jeep here from now on‼️ More

by Whtsupp62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany
Oct 23, 2020 -

Performance Chrysler Jeep Dodge Ram Centerville responded

Thank you for your positive review and kind words! We're happy you had a fantastic experience with our service department. Thank you for trusting our staff to service your vehicle.

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