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Performance Chrysler Dodge RAM Centerville - Service Center
Centerville, OH
178 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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178 Reviews of Performance Chrysler Dodge RAM Centerville - Service Center
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March 25, 2019
2017 Dodge Journey I left my car here 2 days they could not find anything wrong with it so they said my tires were bad so replaced tires as directed still doing same thi I left my car here 2 days they could not find anything wrong with it so they said my tires were bad so replaced tires as directed still doing same thing jerking when backing up then hard to go forward or put in gear jerks was told to bring it back pay another 146 dollar diagnostic fee by Jane . Am going to take to another dodge dealer when they find out what’s wrong with it I’m going to small claims court to get my money back from them because they didn’t honor there service wish there was a no star rating More
by John Dlask
Employees Worked With
Jane
March 13, 2019
key programed Quick service very pleased Selena was awesome got a quote to install a hard bed cover been coming to this location since 2006 Fifth New vehicle purcha Quick service very pleased Selena was awesome got a quote to install a hard bed cover been coming to this location since 2006 Fifth New vehicle purchased here More
by 2019 Ram 1500 Limited
Employees Worked With
Selena Raquel Maynard Serice Advisor
February 13, 2019
Consistent Outstanding Service I regularly have my service needs performed at Performance Jeep, consistently the services provided are outstanding. Each visit is like a personal hea I regularly have my service needs performed at Performance Jeep, consistently the services provided are outstanding. Each visit is like a personal health exam and attention is directed to necessary, approaching or overdue service recommendations. I have full confidence in the service personnel and highly recommend them for all Jeep service! More
by Lawmanky
Employees Worked With
Travis Miller, Dennis Mckinnon
February 03, 2019
Damaged Engine Service used wrong motor oil in my vehicle twice voiding my warranty and costing me $2000+. SM said I should’ve checked behind his employees?? Service used wrong motor oil in my vehicle twice voiding my warranty and costing me $2000+. SM said I should’ve checked behind his employees?? More
by 2loyal
Employees Worked With
David and Matt
January 29, 2019
Review Great service in a timely manner! Customer service was helpful in explaining what my service. The lounge was very nice and comfortable. Overall the ti Great service in a timely manner! Customer service was helpful in explaining what my service. The lounge was very nice and comfortable. Overall the time I was there was great. More
by Jeffer@82
Employees Worked With
Selena Raquel Maynard
January 08, 2019
Great customer service! They have great customer service! They have always taken care of whatever we needed. And in a timely manner. We will definitely go back in the futu They have great customer service! They have always taken care of whatever we needed. And in a timely manner. We will definitely go back in the future. More
by Ceelzee
Employees Worked With
Jane in Service. And the mechanics (can't remember names).
January 04, 2019
Disappointed in the charge for the service. Disappointed at the cost of the service. I was not familiar with the electronic throttle. The car wouldn’t start so I had it towed to your company Disappointed at the cost of the service. I was not familiar with the electronic throttle. The car wouldn’t start so I had it towed to your company expecting your company to know about the Dodge. When I talked to someone at 8 o’clock I was asked if I would agree to running a test on the car. I was told it would cost about $167 to just run the test. I called sometime before 10 AM and I was told that they were still looking for a technician that knew about the electronic throttle. I guess I assumed that since you worked on the Dodge that the technicians would understand what that was Anyway I talked to somebody in a couple hours later and was told that they had to put a new battery in because the charger wouldn’t even start the battery that was in there. An hour or so later I talk to someone and they said that it was the battery and not the throttle and that it had been test driven My question is this why would Your technician not have known to check the battery at the very beginning without running any tests? I have bought batteries for cars and have never ever had to pay $346.67 to replace a battery. More
by Jday
Employees Worked With
Sierra Caldwell
December 27, 2018
Another bad experience w/service The old saying, fool me once shame on you, fool me twice, shame on me. Unfortunately I have had several bad experiences with this service department. The old saying, fool me once shame on you, fool me twice, shame on me. Unfortunately I have had several bad experiences with this service department. This is the second time where the tech has left oil all over the interior and hood of our SUV (amongst other issues I have had in the past year). This is completely my fault for taking it back to this dealership. Will not be back. Can’t believe Chrysler hasn’t taken their licensing away from them. More
by Jason14
Employees Worked With
Selena Walls
December 19, 2018
Wait Time Disappointed I am a regular customer and have usually been satisfied, But this past time was very unhappy!!! I called and "scheduled" an appointment, however it to I am a regular customer and have usually been satisfied, But this past time was very unhappy!!! I called and "scheduled" an appointment, however it took over an 1 1/2 or more...they came in and told me I needed a new air filter, which I questioned, and was told they would be back. I waited and waited and I had to go out to see what was going on, and was told "oops, they had the wrong car"...?? Then, they all were taking a break to eat their breakfast. Then!! I found out they were taking the drive in people before doing mine...totally unacceptable... I was not happy More
by Tkc1062
Employees Worked With
Unsure of the names
December 12, 2018
Purchasing and service In the purchase of my vehicle, Carman was excellent to work with. She was able to explain all questions. Jane in service was informative explainin In the purchase of my vehicle, Carman was excellent to work with. She was able to explain all questions. Jane in service was informative explaining all the service involved with my vehicle. Pleasant to work with. Service people had my vehicle serviced and returned on time time !! More
by Brendajeep24
Employees Worked With
Jane in service , Carmen Kassis, Travis Miller
