Performance Chrysler Jeep Dodge Ram Centerville

We recently bought a used vehicle at Performance Jeep. We were impressed with the customer service from Donnie and JD. There was an ease with making the decision to purchase a vehicle at this time that We were impressed with the customer service from Donnie and JD. There was an ease with making the decision to purchase a vehicle at this time that we have never experienced when buying a vehicle. We highly recommend Performance Jeep. More

I have bought 2 Jeeps off of this dealership and the customer service is unmatched. Lois and Ken truly made my experience worth every minute. 110% recommend this dealership to anyone who is looking for customer service is unmatched. Lois and Ken truly made my experience worth every minute. 110% recommend this dealership to anyone who is looking for salespeople who care about a lot more than just the sale! More

This is all about Jimmy Horton the sales manager not honoring his salesman's handshake. I bought a 2019 Honda CRV for cash on 11/18/23. My only objection was the lo-jack at $499.00. The salesman said. W honoring his salesman's handshake. I bought a 2019 Honda CRV for cash on 11/18/23. My only objection was the lo-jack at $499.00. The salesman said. Would we have a deal if that was removed? I said yes and we shook. Jimmy came over a few minutes later and said we never met, I never agreed to that. We have three other buyers interested in that car. I bought the car but it has left a bitter taste. How dare he. The highlight of this experience was the condition I got the car in. The guy that cleaned the car did a very nice job. So kudos to him. The finance experience would have been fine had the person not been so concerned with collecting the $50.00 fee to transfer the plates. After we said no to that she pointed out, oh if you had your old plate we could have done that for the $6.00 transfer fee. Which of course we did and it wasn't mentioned until after the paperwork had been issued for a temporary tag. Their greed for a few dollars is really kind of disgusting. I won't do business with them again. More

BUYER BEWARE! We purchased a used 2017 Toyota RAV4 on 11.30.23 for our daughter and Tristan Hofacker, our salesperson, indicated that if tires and brakes were le We purchased a used 2017 Toyota RAV4 on 11.30.23 for our daughter and Tristan Hofacker, our salesperson, indicated that if tires and brakes were less than 80% they would be replaced. Since we were there at night we did not notice that the tread on the right rear tire was less than 40%. When I followed up with Tristan regarding the low tread life he asked for pictures. When he did respond with a price it was $250 installed and I could get the same tire for $190 at a Goodyear dealership (for a Kelly Edge Touring tire). Very disappointed that the salesperson did not stand behind their statement as to the quality of their inspections. Just make darn sure you inspect the vehicle and get anything in writing regarding the vehicle. Also, we had to go to the nearby Jeepland store in order to get the paperwork completed as the Finance person at that site was out of the office. It was over 3.5 hours to complete the purchase and the paperwork. A bit frustrating given we had not had dinner. Tristan is a good salesperson but believe the dealership is not the best. More

I know exactly what I want. I wanted quick service, and that's what I got. I wanted quick service, and that's what I got. More

Working with the service people was a good experience. I had an extended warranty. Performance dodge was supposed to call my extended insurance (Cost me $3500) to approve the work. THEY HAVE NOT AND I WAS I had an extended warranty. Performance dodge was supposed to call my extended insurance (Cost me $3500) to approve the work. THEY HAVE NOT AND I WAS LEFT TO PAY FOR A NEW TRANSMISSION. $6000. THEY HAD MY PAPERWORK AND TOLD ME "I AM NOT SUPPOSED TO READ EVERY INSURANCE PAPER COMING THROUGH HERE." The truck was there for 5 weeks. I had to borrow trucks so i cab run my business I was told by the service manager that he would call me. I'm still waiting. More

Kyle, Alex, Tim,, Jamie and J. B. were great to work with.. Fantastic experience and absolutely love the car!! B. were great to work with.. Fantastic experience and absolutely love the car!! More

We love our Jeep Gladiator! Haley was awesome in helping us with our purchase. Her knowledge and fun personality made our first time Jeep purchase enjoyable. Haley was awesome in helping us with our purchase. Her knowledge and fun personality made our first time Jeep purchase enjoyable. More

Andrew Hardy was helpful and I am very pleased with my car and their customer service. car and their customer service. More