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Performance Chevrolet
Elizabeth City, NC
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We were in the market for a newer used car or SUV. We looked at several different dealers. After test driving a 09 Malibu I fell in love with that car. That dealer sold the car before my husband could se looked at several different dealers. After test driving a 09 Malibu I fell in love with that car. That dealer sold the car before my husband could see it. We decided to see how much a new one cost. Stephen was great at only showing us what we wanted & not trying to up sale us. All the cars were nice but with our budge we purchased a 2011 due to rebates. This car was the perfect color & had everything on it I wanted, well except a sunroof. I have wanted a sunroof for years, I promised myself my next car would have one. During the "dealing" part Stephen & Rocky decided to have one added to this car and split the cost with us. WHAT A GREAT WAY TO SELL!! How could I say no? I couldn't. The staff was the friendliest, most helpful, team I've ever bought a car from. The entire experience was the most painless ever!! Usually the signing the papers part takes forever as well & very intense w/trying to up sale warranties etc. Chris had us laughing the entire time & purchasing the 75 mile warranty was a breeze. The process was the quickest ever. We didn't have to keep running Stephen back & forth trying to make a deal. We asked him to get it right the first time, no games. He did & we were very pleased. The paperwork & detailing the cars usually takes FOREVER, but not this time. We were in & out quick. Which was amazing since my husband does heating & cooling & worked 95 hours the week before. He did not want to be out looking for a car. He was very tired but we had to have a car. So the entire team at Performance took that into consideration, got us the car we wanted, got me my sunroof, made the deal, signed the papers & went home by 2:00. We were thrilled about this car buying experience. Thank you Performance Chevrolet for selling me my first ever Chevy & making it super fun!! All I can say is job well done, I will be back to purchase my next car when the time arrives. Keep up the good work, with all the competition in the area, you guys have a great advantage with the awesome customer service you offer at the door!! More
As soon as I walked into the show room Jimmie was ready to share all his knowledge with me about the Chevrolet Equinox. I had looked at them online yet hadn't test drove one yet. Since this was my first ve to share all his knowledge with me about the Chevrolet Equinox. I had looked at them online yet hadn't test drove one yet. Since this was my first vehicle purchasing brand new I was very determined to get the vehicle that was exactly what I wanted down to every detail and I wasnt settling for less. After my test drive I explained to Jimmie everything I would want inside my Equinox. Of course out of the 4 sitting on the lot none of them were the one for me. Needless to say Jimmie looked up all the ones around and we found one with all the things I wanted in it, plus more. He did a dealer transfer and had my brand new 2011 Chevrolet Equinox LT delivered to Performance Chevrolet the next day. I've had it for almost a week now and absolutly love it. Thank you Performance Chevrolet for helping me get the car I wanted and thank you Jimmie for patiently searching for the right Equinox for me!! More
The team at Performance Chevrolet was very helpful with meeting my needs for the vehicle I wanted and when I wanted it. The team was understanding of my certain situation and worked with me to get the vehi meeting my needs for the vehicle I wanted and when I wanted it. The team was understanding of my certain situation and worked with me to get the vehicle of my choice. I had purchased another vehicle from the other Perry dealership a year and a half ago, so going into this purchase, I already had a good feeling that I would be working with excellent people. More
We came from Virginia Beach to purchase a Jeep Liberty for my daughter Loren. She is a recent High School Grad and this is her first car! We looked extensively in our area but quite honestly felt like mos for my daughter Loren. She is a recent High School Grad and this is her first car! We looked extensively in our area but quite honestly felt like most dealers were just out for the "sale". I found her car online at Perry Auto Group and upon calling was immediately impressed with the willingness to work with "out of towners". Trey Colbert and I corresponded over multiple emails and phone calls. He answered promptly, knowledgeably and in a very courteous manner. Trey even took the extra step to send us a Flip Video of the Jeep. We were also able to negotiate a price over the phone that left us comfortable enough to drive to Elizabeth City. Upon arriving Jimmie Ritter assisted us in the sale. He made the process quick and enjoyable. He also showed great bravery in getting into a car with a teenage girl! John Midyette kept us entertained and laughing during the necessary paperwork. Last but not least, Chris Barcliff expedited the paper work in a friendly efficient, QUICK manner. I was very impressed that he gave Loren his card and cell number in the event she was to ever have any issues with a breakdown or the warranty. We loved the customer service and hometown feeling we received! Thank you. Lisa Miller More
I had traveled to E City to visit family and had some car trouble. Everyone in your service department was extremely friendly and courteous. Your staff seemed genuinely concerned and fit me into the schedule trouble. Everyone in your service department was extremely friendly and courteous. Your staff seemed genuinely concerned and fit me into the schedule! I was impressed at the awesome customer service and work ethic! Coming from Ohio I am not used to the friendliness of your staff. Thanks once again! Lorraine Williams More
Gentlemen, I believe this is my seventh new chevrolet Gentlemen, I believe this is my seventh new chevrolet I have purchased from Performance Chevrolet in the last fifteen years with most of them purch Gentlemen, I believe this is my seventh new chevrolet I have purchased from Performance Chevrolet in the last fifteen years with most of them purchased in the last eight years. I have a Chevrolet dealership about a 1/2 mile from my house and I choose to drive the fifty miles to Performance. From the minute I walked in the door I know why I keep going back to them. great people to deal with, and I need not say anymore. Gustav E Steese More
Trey worked hard to put this deal together, searching for vehicles at other dealerships in trying to find a Suburban that met out requirements. He honored the promises he made to stay in touch, both by phone vehicles at other dealerships in trying to find a Suburban that met out requirements. He honored the promises he made to stay in touch, both by phone and email, and kept a cheerful, pleasant demeanor throughout the process. We had lots of questions for him, so we made many demands on his time. My parents are repeat customers, so Trey came highly recommended, and earned our future business through his efforts. He is an asset to your dealership. More
I thought the sales department was very nice and answered all my questions. John Midgette even followed up with me after my purchase to make sure everything was fine. all my questions. John Midgette even followed up with me after my purchase to make sure everything was fine. More
I haven't purchased a new vehicle since 2003 and this was the easiest transaction I have ever had purchasing a new vehicle. The saleman did not pressure, he was truly concerned about meeting my expectations the easiest transaction I have ever had purchasing a new vehicle. The saleman did not pressure, he was truly concerned about meeting my expectations of the a new vehicle. The sales manager explained everything and the paperwork went smoothly. Ms Anne Williams is a great people person, she guided me where I needed to go to get the process started. Performance Chevrolet is a well rounded customer friendly dealership, I will cerainly recommend them to all of my friends and family. More
The sales person I had Stephen Hamilton was the most polite guy. As we were testing out the car, Stephen explained everything on the car. How things worked on te car and all the warrities that came with polite guy. As we were testing out the car, Stephen explained everything on the car. How things worked on te car and all the warrities that came with the car. I was very impressed with him and the dealership.If I ever need another car, or when my daughter starts driving, I will make sure we go to Performance Chevrolet. Great all away around....Your the best! Sigh, Darrhonda Landers More