Performance Chevrolet
Elizabeth City, NC
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Easy, quick and professional!! This was my first experience purchasing a new vehicle. Taylor made it a very quick, easy and professional deal!!! I would recommend him and this deal This was my first experience purchasing a new vehicle. Taylor made it a very quick, easy and professional deal!!! I would recommend him and this dealership to everyone I know!! More
Customer appreciation missing My displeasure of dealership practices and expectations has seriously damaged my car buying relationships with local dealers here in Elizabeth City. F My displeasure of dealership practices and expectations has seriously damaged my car buying relationships with local dealers here in Elizabeth City. First I will start by saying my wife purchased a vehicle with this dealership group at a sister dealership down the street. They were able to convince my wife to purchase a warranty outside of the normal warranty that comes with the vehicle. I did not expect any problems from this vehicle as I felt the quality was good. To our discovery after several visits with the service department our vehicle engine was ruined. On top of this the vehicle warranty was expired which does not cover vehicle powertrain. Not a problem here because we purchased an extended warranty (lifetime engine warranty). To our surprise the extended warranty also does not cover this damage ($2,000 later). I tried reaching out to the company and found that the dealership put a "restriction" on that vehicle so there cannot be any inquiries from Corporate. I thought this was not possible since Corporate can override any dealership issues. I called back again and was told again from someone else that nothing can be done because of the restriction. So we are left to fix on our own vehicle. Fast forward a couple months later, I purchase a truck from the other dealership. This was certainly against better judgement but they had the type of vehicle I was looking for and the price I was willing to pay. After some small negotiations I had three criteria that had to be met prior to my purchase. One was to restripe the truck (done). Two was to clean the interior to rid the vehicle of smoke since we are not smokers (not done, sent it back and still not done along with cleaning the bed of the truck, dead animal smell, not done). The inside still dirty with the exception of the dash which was wiped twice. The rest was untouched. I actually showed the salesperson and they just looked at me and said I'm sorry, not an offer to make sure it's done. (Friend of the wife). Third is a tuneup since vehicle has high miles (not sure but will find out). Personal service I will admit was pleasant but I had rather my salesperson been a butt-hole and did the things I asked for rather then give me a half smile. I tell you the truth I would only recommend this dealership with payment of money since I feel I lost a lot of it when I drove off the lot. However, I am very happy with the vehicle just not the smells. More
Good people They worked hard to get me the car I wanted, didn't push me into settling and helped me get the payment I wanted and I know if I need something all i They worked hard to get me the car I wanted, didn't push me into settling and helped me get the payment I wanted and I know if I need something all i have to do is call and They will make it happen! More
Great people to work with I recently purchased a used vehicle at performance and had the best car buying experience so far out of the 10 or so vehicles I have purchased in the I recently purchased a used vehicle at performance and had the best car buying experience so far out of the 10 or so vehicles I have purchased in the past. Taylor did anything he could for me, getting me into what truck I needed to be in my budget and the package I needed. Took some searching and weeks of test driving different ones til I was happy. Great salesman backed by a great group! More
big time connections with a small town dealership feeling. told him exactly what I was looking for, he got to work and found me one within the next few days. had a few issues and they made sure truck was 100% told him exactly what I was looking for, he got to work and found me one within the next few days. had a few issues and they made sure truck was 100% before I got in it.. next vehicle for the wife will be bought through taylor. More
Wonderful experience with no pressure! From the beginning of my search Taylor made it very easy to find exactly what I was looking for my business without any hassel. Got us in and out flaw From the beginning of my search Taylor made it very easy to find exactly what I was looking for my business without any hassel. Got us in and out flawlessly! Would highly recommend to anybody in the market of a new or used vehicle. More
Truck search I was in the market for a new truck. Taylor was very helpful in helping me find out what options were out there. He was very patient and upfront with I was in the market for a new truck. Taylor was very helpful in helping me find out what options were out there. He was very patient and upfront with everything, and the best part is he got me in a truck that met all my needs. Since the purchase he has continued to help me with any questions I have had. Best car buying expierince I have ever had. More
Excellent service Taylor worked with my schedule and my credit. He stayed late until I was off work to help me get the car I wanted at the price I agreed to pay. I high Taylor worked with my schedule and my credit. He stayed late until I was off work to help me get the car I wanted at the price I agreed to pay. I highly recommend anyone looking for a vehicle to go and see him. More
Most pleasant dealership experience We were in the market for either another minivan or a suburban and I found the one I loved and was in our price range with Taylor. He was so great to We were in the market for either another minivan or a suburban and I found the one I loved and was in our price range with Taylor. He was so great to work with, honest and friendly. He went above and beyond to make sure we were happy with our purchase. I'd highly recommend Taylor and look forward to buying from him in the future. More
Made the process painless. Taylor Inge was awesome to work with. I was dreading going into the dealership because of past experiences purchasing a car. He made it as painless as Taylor Inge was awesome to work with. I was dreading going into the dealership because of past experiences purchasing a car. He made it as painless as possible. Will definitely be back when come time to purchase again. More