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Performance Buick GMC - Service Center
Cedar Knolls, NJ
683 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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683 Reviews of Performance Buick GMC - Service Center
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December 07, 2020
Dealer was very courteous upon arrival at getting myself and vehicle checked in. The service scheduled was completed within the estimated time. The reason I did not give an excellent rating was because up and vehicle checked in. The service scheduled was completed within the estimated time. The reason I did not give an excellent rating was because upon my return to home, I checked the lug nut for each of the wheels and found that they were not torqued down as they should have been. They lug nuts were tightened enough that they would not have loosened, but were not torqued to factory specs. More
by efg49330
Verified CustomerEmployees Worked With
Service Manager - name unknown
December 02, 2020
As a whole, the dealership is good. I think they are going through growing pains in a very difficult environment. I wish them well and imagine good success. going through growing pains in a very difficult environment. I wish them well and imagine good success. More
by KEND
Employees Worked With
Alex Kasper
November 20, 2020
Great Job, Place was spotless. People very pleasant and greeted you. Sales people where also very good. Met with GM and he rolled out the red carpet for me. Great job once again, I will return very soon fo greeted you. Sales people where also very good. Met with GM and he rolled out the red carpet for me. Great job once again, I will return very soon for possible purchase. More
by bachs16
Employees Worked With
Brandon Velasquez
November 08, 2020
After an attempt to fix my vehicle at another dealer I went over to Performance GMC and they had the expertise and took the time out to get it completed correctly. went over to Performance GMC and they had the expertise and took the time out to get it completed correctly. More
by vcarangelo
Employees Worked With
Luis
October 31, 2020
Glad to be back at the Cedar Grove location of GMC. Professional and courteous service; the team really cares about the customer. I will travel 20 miles from Cedar Grove for service at Performan GMC. Professional and courteous service; the team really cares about the customer. I will travel 20 miles from Cedar Grove for service at Performance GMC rather than use McGuire, which is only 3 miles from home! More
by Liz Jamiolkowski
Employees Worked With
Louis in Service
October 22, 2020
nothing to say, so why the 25 word minimum/Please nothing to say, so why the 25 word minimum/ Please update the areas marked in red before submitting. Your review needs to be at least 25 words lon nothing to say, so why the 25 word minimum/ Please update the areas marked in red before submitting. Your review needs to be at least 25 words long. More
by KEVINJMAXWELL6
Employees Worked With
xx
October 21, 2020
Everyone was professional and courteous from the person that greeted me, the person that place that mat in my car, the person that completed the work order and the cashier. I never met the mechanics that that greeted me, the person that place that mat in my car, the person that completed the work order and the cashier. I never met the mechanics that repair my car but I’m very please with the work that they performed. Great job!!!! More
by simplygraphics
Employees Worked With
N/A
October 11, 2020
Great service and fantastic facility. Will definitely recommend this dealer ship to friends and family. Prices are fair and the service was quick. Keep it up. recommend this dealer ship to friends and family. Prices are fair and the service was quick. Keep it up. More
by dougf7
Employees Worked With
Doug
October 08, 2020
Great service and staff at this state of the art GMC dealership. I recently purchased a new 2020 GMC Yukon XL Denali from Performance GMC and the sales team exceeded all of my expectations. Now I am ha dealership. I recently purchased a new 2020 GMC Yukon XL Denali from Performance GMC and the sales team exceeded all of my expectations. Now I am happy to say that I had the same experience with the Performance GMC service department. Luis in the services department took care of my concerns while I waited and had me back on the road in less than an hour and even washed my vehicle. I have owned many GMC vehicles during the past 15 years that were serviced at other dealerships and none of them come even close to the service I received at Performance GMC!!! More
by MMARMO
Employees Worked With
Luis
