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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
600 Reviews

600 Reviews of Performance Buick GMC - Service Center

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March 07, 2021

There was an issue with service but they resolved it. They gave me a loaner and dropped the truck off at my house. Also took 15% off the price. Things happen, but they made good of it. More

by FIRERESCUEDENTIST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Mar 07, 2021 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

March 02, 2021

Jim was very nice and helpful. I was glad to see the dealership back open. I originally bought my car there. All were professional to me. More

by art7facts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in Finance
Mar 03, 2021 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Jim. We appreciate your business and hope to see you again in the future. Until then, drive safely!

February 28, 2021

Went in for an oil change. Fast, easy and friendly service! Happy to see the store up and running again! Will definitely be back again! More

by gmc871
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug, Luis
Feb 28, 2021 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again in the future. Until then, drive safely!

February 24, 2021

Excellent service advisor. Luis was helpful and was able to get my Yukon in quickly. Was able to schedule my diagnostic appointment the next day. More

by NJDrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Feb 24, 2021 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 23, 2021

Thanks for a pleasant experience and we'll see next time i need something fixed. I also appreciate the team keeping in touch with me as the repairs progressed. More

by BWACHTEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Feb 24, 2021 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 07, 2021

First time at this dealership for service. Absolutely thrilled that a GMC dealership/service department is within 10mi of my house. Service was great had an oil change and tire rotation along with the 45 More

by CLZECHMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Feb 25, 2021 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

February 06, 2021

I had a very positive experience at Performance Buick GMC. The staff was knowledgeable and helped at every step in the process of leasing my new Encore GX. I look forward to continuing my relationshi More

by slavey1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Kasper, John Vorst
Feb 25, 2021 -

Performance Buick GMC responded

Congratulations on your new Encore GX! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles in your new vehicle!

January 29, 2021

Work was done promptly and professionally. All times were adhered to. I was pleased with all aspects of the experience. I also enjoyed the car wash. More

by MMUSCIOESQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Vaz
Feb 25, 2021 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 24, 2021

Service was great and I would recommend this dealership for service and sales to my friends and family I definitely like the car wash included! More

by blalic89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina
Feb 25, 2021 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 22, 2021

My car was held for 12 days mostly waiting for warranty approvals, inspections and parts. This is unacceptable and the very least the dealership could have done was to provide a loaner. More

by NJROMALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Louis