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Performance Buick GMC - Service Center

Cedar Knolls, NJ

4.7
600 Reviews

600 Reviews of Performance Buick GMC - Service Center

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December 29, 2021

I leased my Encore GX last year and my salesman Alex was the best. The service department is great and I will continue to be a loyal customer. More

by SUZMB6701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Kasper, Robert Heunemann
December 28, 2021

Just purchased a truck 3 weeks ok. It was used but very little mileage, thru 3 different codes. Dealer picked up fixed within 4 days. Woukd have been 2 but it was Christmas More

by njtnt131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in service, Alex Kasper
Dec 29, 2021 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

December 23, 2021

Easy to make appointment, clean building and service area. Protected inside of vehicle. Courteous service staff More

by ALLOCCO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Kasper
Dec 23, 2021 -

Performance Buick GMC responded

Thank you for taking the time to write us a good review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and wish you many safe miles!

December 22, 2021

Dependable, courteous service. All work requested was completed to our satisfaction. Will return to this location for future service. More

by DENISEGILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael in Service Dept, Cedar Knolls
Dec 22, 2021 -

Performance Buick GMC responded

Thank you, Denise, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

December 16, 2021

Great and efficient services. Waiting area was clean and quiet. Job was done in one and a half hour as promised. More

by sf_wu2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Vaz
Dec 16, 2021 -

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

December 10, 2021

They were very accommodating when it came to the communication about ordering the parts for the recall. Once the parts were in, they worked with us to schedule a date that worked for all of us, and More

by steve72178
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager Mike
Dec 10, 2021 -

Performance Buick GMC responded

Thank you, Steve, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

December 09, 2021

The service department personnel were friendly, curteous and respectful of my time. They kept me updated with the status of the repairs and ensured the car was in working order when I picked it back up. I More

by S.DIGREGORIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie, Luis
Dec 10, 2021 -

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

December 09, 2021

The service personnel especially Michael were impeccable in explaining the issues and how they impacted the car’s performance and gave me regular updates. The work was completed on time and matched the in More

by petem897
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Sensale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Performance Buick GMC responded

Thank you, Pete, for the great review. It is our pleasure to hear about your positive experience with Michael and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

December 05, 2021

Wanted $165.00 to diagnose a non-working headlight; OUTRAGEOUS! Will go to my local mechanic. More

by PECKFAMILY55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
December 04, 2021

Excellent response from the team and very courteous wonderful ambience delivery on time as promised More

by arvindselva95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Miller
Dec 04, 2021 -

Performance Buick GMC responded

Thank you so much for the great review. it is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

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